Hilton Garden Inn Boca del Rio Veracruz

3.5 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Boca del Rio Veracruz

Outdoor pool, pool loungers
Lobby sitting area
Lobby sitting area
Front of property – evening/night
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Room service
  • Laundry

Explore the area

View in a map
Boulevard Manuel Avila Camacho s/n, Boca del Río, VER, 94299
  • Place, University of Veracruz
    ‪13 min walk‬
  • Place, Plaza Mocambo Veracruz
    ‪18 min walk‬
  • Place, Plaza Las Americas Shopping Mall
    ‪3 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪15 min drive‬

Room options

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(31 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(39 reviews)
  • 20 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(23 reviews)
  • 20 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony, Ocean View (Master)

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View

  • 20 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room Standard With Sea View

  • 25 sq m
  • Sleeps 2

Room Standard With Sea View

  • 25 sq m
  • Sleeps 4

Similar properties

About this property

Hilton Garden Inn Boca del Rio Veracruz

On beach with outdoor pool, near Plaza Las Americas Shopping Mall
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a children's pool.
Hilton Garden Inn Boca del Rio Veracruz offers 108 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Boca del Río hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of Hilton Garden Inn Boca del Rio Veracruz's great location. During your stay, you're just a quick walk from Big Bola Casino. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at The Garden Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Plaza Las Americas Shopping Mall and a few minutes from World Trade Center Veracruz
Hilton Garden Inn Boca del Rio Veracruz offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 3165 square feet (294 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn Boca del Rio Veracruz. Self parking is free.

This 3.5-star Boca del Río hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.
The Garden Grill - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 299 for adults and MXN 199 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grill

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,165 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • MP3 dock

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Boca del Rio Veracruz

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 299 for adults and MXN 199 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Boca Del Rio Veracruz
Hilton Garden Inn Hotel Boca Del Rio Veracruz
Hilton Garden Inn Boca Rio Veracruz Hotel Boca del Rio
Hilton Garden Inn Boca Rio Veracruz Hotel
Hilton Garden Inn Boca Rio Veracruz Boca del Rio
Hilton Garden Inn Boca Rio Veracruz
Hilton Garden Inn Boca Del Rio Veracruz Mexico
Hilton Garn Boca l Veracruz M
Hilton Boca Veracruz Boca
Hilton Garden Inn Boca del Rio Veracruz Hotel
Hilton Garden Inn Boca del Rio Veracruz Boca del Río
Hilton Garden Inn Boca del Rio Veracruz Hotel Boca del Río

Reviews

Hilton Garden Inn Boca del Rio Veracruz Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 475 out of 1011 reviews
Rating 8 - Good. 256 out of 1011 reviews
Rating 6 - Okay. 146 out of 1011 reviews
Rating 4 - Poor. 78 out of 1011 reviews
Rating 2 - Terrible. 56 out of 1011 reviews

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found my night wonderful, whether I wanted to enjoy the rain and ocean waves sound or close the balcony door and have quietness. Those sliding doors were perfect. To be able to have both made my stay super enjoyable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

edward g

Travelled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Felipe, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo, excelente ubicación y los desayunos riquísimos
Stayed 1 night in Jul 2025

6/10 Okay

JORGE

Travelled with partner
Disliked: Cleanliness, staff & service
The location is good. It is possible to walk to malls and restaurants . However, the room wasn't that clean. There were hairs on the sheets , towels, and floors. We had a ocean view room, but the windows were locked, felt more like a prison that a Hilton hotel. There was mold in the bathroom and room ceiling. The staff in reception were attentive but when asked for a tax invoice they denied to provide it. The place is not worth for the price.
Stayed 1 night in Jul 2025

8/10 Good

Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect, its near downtown Veracruz and has many bars and restaurants surrounding it. Its also near to various beaches and attractions. Its clean but could improve the facilities in the bedrooms.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jesus, Bellflower

We've reserved a double bed and they were overbooked and we end up sleeping in a single bed with a not so confortable extra bed!
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Gracias
Stayed 10 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with friendly and helpful staff
Stayed 1 night in Jul 2025

4/10 Poor

Miguel Armando

Liked: Cleanliness
Disliked: Staff & service
el hotel esta viejo y descuidado
Stayed 1 night in Jul 2025

10/10 Excellent

Amanuel

Stayed 8 nights in Jun 2025

6/10 Okay

pedro

No AC AT LOBBY
Stayed 1 night in Jun 2025

6/10 Okay

Roselyn

Travelled with family
Liked: Staff & service, room comfort
La habitación tiene muy poca iluminación lo que hace difícil trabajar o incluso como mujer maquillarse. Falta mantenimiento a los baños, en Veracruz hace mucho calor y en la regadera únicamente salía agua caliente, incluso teniendo la llave en la posición de fría, los muebles se ven desgastados.
Stayed 1 night in Jun 2025

10/10 Excellent

Lilia

Stayed 1 night in Feb 2025

8/10 Good

Lilia

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
El personal del hotel nos brindó una atención ejemplar, gente que sabe lo que significa servicio al cliente!
Stayed 1 night in Jun 2025

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Had no shampoo, hair dryer, iron, iron board nor water. Called to ask for the items and took two calls and over an 1hr to receive part of the items
Stayed 3 nights in May 2025

6/10 Okay

Leopoldo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great location but needs updating

Great location, however air conditioning needs to be upgraded. The city is a very hot ambient, people would at least love some good ac
Stayed 1 night in May 2025

6/10 Okay

marco antonio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
No respetaron el precio
Stayed 2 nights in Apr 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that we had access to the beach. The pool needs a little cleaning. Our room wasn't ready when we arrived so it took like 45min for it to get cleaned. Felt like they were in a rush and left some dirty soap and used water bottles behind. So that made me feel like it wasn't disinfected properly. We had ocean view room but the windows are pretty dirty as well. But overall we still give it a 5 🌟.
Stayed 2 nights in Mar 2025

4/10 Poor

JAMES

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk don’t know their own policies. I was informed that my wife was able to get a key of the room before I arrived to the hotel ( since my flight was delayed and she arrived before I did) with a copy of my ID but when she arrived they told her no They were painting the building and they splashed my car with paint. Shower enclosure leaks water all over the room Internet at room doesn’t work so I wasn’t able to use TV (Netflix, utube, etc). When I reported it they didn’t care I found a few roaches in the bathroom Ignacio (don’t know his role at the hotel) has no education whatsoever interrupts conversations and has very poor customer service skills I can keep going but I don’t think it’s going to make a difference. I stayed at your hotel twice a year (I visit from US) but it’s time for me to start looking for a new place to stay next time I’ll visit Boca del Rio Kudos to the bellboys. They are the only ones with great customer service skills!
Stayed 5 nights in Mar 2025

6/10 Okay

Pedro

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We liked pool and beach, overall areas clean. Restaurant service. We received room without window view and faucet not working, however it was fixed after some time. Good location friendly personnel, lack supervisory
Stayed 2 nights in Mar 2025

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strictly Business

Overall good but the hotel was under repair / construction with no access to the ocean or pool/hot tub. Friendly staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Guillermo, San Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Service
Stayed 1 night in Feb 2025