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Hotel Baluarte

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Baluarte

A swimming pool with a pergola, lounge chairs, and umbrellas.
A hotel lobby with a central elevator, surrounded by outdoor seating with chairs and tables, and potted plants.
A hotel lobby with a reception desk, a chandelier, a round table with a plant, and black leather sofas.
An outdoor seating area with tables and chairs, surrounded by potted plants and a decorative wall.
A gym with cardio machines, a stationary bike, and a treadmill.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Francisco Canal n 265 and 16 de Sept., Col. Faros, Veracruz, VER, 91709
  • Place, Malecón de Veracruz
    ‪3 min walk‬
  • Place, Veracruz Harbour
    ‪5 min walk‬
  • Place, Veracruz Cathedral
    ‪7 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, two bedside tables, a chair, and a small table.

Standard Room

8.6 out of 10
Excellent
(34 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a TV, and a bathroom.

Standard Double Room

9.0 out of 10
Wonderful
(26 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, a chair, a nightstand, and a lamp.

Room, 1 King Bed

7.8 out of 10
Good
(19 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Desk, free WiFi

Room

  • 25 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Desk, free WiFi

Room

  • 25 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Desk, free WiFi

Room

  • 18 sq m
  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel Baluarte

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Hotel Baluarte offers 105 air-conditioned accommodations with complimentary toiletries. LCD televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Baluarte. During your stay, you're just a quick walk from Veracruz Harbour. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at El Polvorin
  • Buffet breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 8 meeting rooms
  • Onsite recreation includes a gym
  • Just a 1-minute drive from Veracruz Harbour and 8 minutes from Plaza Las Americas Shopping Mall
Hotel Baluarte offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 8 meeting rooms are available. A terrace, a vending machine, and a garden are also featured at the business-friendly Hotel Baluarte. Free self parking is available.

This 3-star Veracruz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 7:30 AM and noon.
El Polvorin - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekend buffet breakfast available 7:30 AM to noon for a fee: MXN 245 for adults and MXN 165 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Polvorin

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Baluarte

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 165 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Baluarte Hotel
Baluarte Hotel Veracruz
Baluarte Veracruz
Hotel Baluarte
Hotel Baluarte Veracruz
Hotel Baluarte Hotel
Hotel Baluarte Veracruz
Hotel Baluarte Hotel Veracruz

Hotel Baluarte Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 1000 reviews
Rating 8 - Good. 327 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff were helpful and friendly. Shower worked well. Pool was a lovely area A good breakfast was available
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice rooms, friendly staff, close to the Zócolo and malecón, and has a pool. I will stay here again next time I visit Veracruz! Only improvement I would appreciate is a jacuzzi.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Nice place.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is really good: near the sea and classic restaurants. Service was good and very empathetic.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Melissa Stephanie

Liked: Cleanliness, staff & service, amenities
No complaints whatsoever , great attention.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Eluminio

Liked: Cleanliness, staff & service, amenities
Everything ok
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Olivia

The room was clean,
Stayed 2 nights in May 2025
Verified review

8/10 Good

Eduardo Armin

X
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Arturo

Disliked: Staff & service
The property is very nice, old but they keep it nice and clean. Front desk personal ok, a little more friendly could be nice. Missing a coffee maker and servi
Stayed 9 nights in Sep 2025
Verified review

4/10 Poor

Bertha Alisia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel itself it's clean the morning staff Letty was friendly helpful and polite but the evening staff lady on the other hand was rude and very Curt. The room smell like mold, mildew and oder couldn't put my finger on the right word there was mold on the walls. the AC control is only one speed. You can hear everything from the rooms above to the side and below you. I couldn't get a good night's sleep the three nights I stay there because it was so loud and noisy.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Rosario

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Carlos Leopoldo

Liked: Cleanliness, amenities, property conditions & facilities
The service was ok in general, in spite of minor shortcomings, in particular poor hot water in the bathroom at night. However, the most relevant issue in general was that I was charged twice for taxes when paying online with Expedia: the original price for 4 nights included taxes, but when looking at the final price for the room that I booked I was charged again with taxes!!! Please, check this issue! Thanks.
Stayed 4 nights in Nov 2025
Verified review

2/10 Terrible

German

Liked: Cleanliness, property conditions & facilities
La atención en la recepción al llegar fue fría al igual que la de un mesero que nos tocó, lento por cierto, a la hora del desayuno. El único que fue amable fue el Bell boy a nuestra llegada.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es buena y limpias las habitaciones y el estacionamiento es amplio aunque las habitaciones si llegan los ruidos de al rededor
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy cerca del malecon y de varios atractivos. Habitaciones amplias, cómodas y muy limpias.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel tiene buena ubicación, estacionamiento seguro, habitación pequeña pero confortable, buena atención de su personal, es mi hotel preferido cuando viajamos a Veracruz. Muy recomendado
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shantae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien recomiendo
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

DANIEL OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIMPIO, EXCELENTE SERVICIO, 1000% RECOMENDABLE
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia,personal amable,
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Tiene buena ubicación pero me tocó una persona en recepción poco capas
Stayed 2 nights in May 2026
Verified review

8/10 Good

Rosamel Andrés Cotroneo

Liked: Cleanliness, staff & service, property conditions & facilities
Buen estacionamiento, restaurante caro y comida de mala calidad. Recepcionista con mal nivel de servicio hacia los clientes
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación (y muy segura). Instalaciones impecables. Buena atención por parte del personal. Excelente atencion por parte de las chicas de la limpieza. El estacionamiento diez de diez en dimensiones y accesos. Piscina muy bien.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, con buen espacio. El edificio es un poco antiguo, pero lo conservan en buenas condiciones. Excelente ubicación, cerca del centro histórico y lugares de interés.
Stayed 6 nights in Apr 2026