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Hotel Puente Nacional & Spa

3.5 star property

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Photo gallery for Hotel Puente Nacional & Spa

Front of property
Outdoor banquet area
Banquet hall
Premium Suite, Bathtub, Pool View | Private spa tub
Body treatments, massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Carretera Federal 140 Tamarindo, Paso de Ovejas, Puente Nacional, VER, 91658
  • Place, Playa Chalchihueca
    ‪24 min drive‬
  • Place, Chachalacas Beach
    ‪30 min drive‬
  • Place, Veracruz Harbour
    ‪48 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪52 min drive‬

Room options

View all photos for Family Double Room

Family Double Room

Family Double Room

  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Room

Junior Room

Junior Room

  • Water view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Room, Pool View

Junior Room, Pool View

Junior Room, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Suite, Bathtub, Pool View

Premium Suite, Bathtub, Pool View

Premium Suite, Bathtub, Pool View

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • Water view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Traditional Room

  • Water view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Riverside Hotel Chachalacas
Úrsulo Galván
  • Pool
  • Breakfast included
  • Kids’ pool
  • Parking included
4.3 out of 5, Excellent, 121 reviews
The price is €87
includes taxes & fees
25 Jun - 26 Jun
Riverside Hotel Chachalacas

About this property

Hotel Puente Nacional & Spa

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and spa services.
Hotel Puente Nacional & Spa offers 46 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Puente Nacional. Services include massages and body treatments. The spa is open daily.
You'll find features like free WiFi in public areas and self parking, plus a full-service spa at Hotel Puente Nacional & Spa.
  • Free WiFi
  • Free self parking
  • Enjoy Mexican cuisine at Manga de Clavo, a family restaurant with garden views
  • Take a swim in the outdoor pool
  • Treat yourself to massages or body treatments at Spa Puente Nacional
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes ziplining, a playground, and bike rentals
  • 31 mi (49.9 km) from Zócalo and 31 mi (50 km) from Veracruz Harbour
  • Airport drop-off shuttle service available for a fee
  • Dogs welcome for free (restrictions apply)
Hotel Puente Nacional & Spa offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and gift shops/newsstands are also featured at the family-friendly Hotel Puente Nacional & Spa. A shuttle from the hotel to the airport (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Puente Nacional hotel.

Manga de Clavo - Overlooking the pool and garden, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge) from 7:00 AM to midnight at scheduled times and on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Manga de Clavo

Things to do

  • Air hockey
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Rock climbing
  • Table tennis
  • Ziplining

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body treatments
  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 1 2026 to August 30 2026 (dates subject to change):
  • Meeting facilities
  • Recreation facilities
The following facilities are closed seasonally each year. They will be closed from August 1 to August 31:
  • One of the dining venues
  • One of the swimming pools
  • Bar/Lounge
  • Meeting facilities
  • Parking area
  • Spa
The property will be renovating from August 1 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 7 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MXN 450.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 400 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: MXN 400 (up to 10 years old)
  • Crib (infant bed) fee: MXN 450.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Hotel Puente Nacional & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Puente Nacional
Puente Nacional & Spa
Hotel Puente Nacional Spa
Hotel Puente Nacional & Spa Hotel
Hotel Puente Nacional & Spa Puente Nacional
Hotel Puente Nacional Pool Vacaciones Veracruz
Hotel Puente Nacional & Spa Hotel Puente Nacional

Hotel Puente Nacional & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 31 out of 54 reviews
Rating 8 - Good. 17 out of 54 reviews
Rating 6 - Okay. 4 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alexandro

It is a very relax place
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Jose Carmen

Liked: Cleanliness, staff & service, amenities
Personal amable
Stayed 1 night in Feb 2026
Verified

8/10 Good

Karl

Liked: Cleanliness, staff & service

Meh

It was nice. The bed was uncomfortable and i asked them to replace a light bulb but they did not. The sheets and towels had stains on them. The staff was friendly and the grounds are beautiful. Room service wasn't good.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Oscar

Liked: Cleanliness
La habitación estuvo excelente, el personal muy amable y atento, la comida del resto es excelente pero está bien, sin duda regresamos
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Raúl

Liked: Cleanliness
Un gran lugar para pasar un fin de semana tranquilo. Instalaciones bonitas y cuidadas.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities
Yo muy a gusto y muy tranquilo, buena comida, alberca limpia, habitación cómoda, etc
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sonia Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Los propietarios y el personalsuper atentos
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Perla

Liked: Amenities
Buena estancia, muy agradable y bonitas instalaciones
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente y petfriendly, el costo por mascota es elevado
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Maria Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó la alberca, que las instalaciones están muy bien cuidadas, la habitación y los jardines.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Vane

Liked: Cleanliness, staff & service, property conditions & facilities
Poca comida pero en general bien
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

HERLINDA

Liked: Cleanliness, staff & service, amenities
Buen lugar para descansar y rodeado de la naturaleza, en algunos cuartos falta checar las condiciones del aire acondicionado pero en general todo muy bien.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Filiberto

Liked: Staff & service
Bien
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Caritina

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto qué hay muchas cosas para que los niños disfruten. Son accesibles en el check out
Stayed 1 night in Aug 2023
Verified

8/10 Good

María Esther Graciela

Buenos días, en cuestión de los alimentos, no hay buen servicio y sin mucho sabor. En el restaurante tardaron mucho en dar alguno de los pedidos. Y el olor de la habitación no me agradó.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel agradable para fin de semana, la poza de agua natural fue lo que mas nos gusto.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente para pasar un fin de semana relajado, nadando en cualquiera de sus albercas. El restaurante con precios súper accesibles, calidad y cantidad.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno: el personal muy atento , la alberca muy grande , la vista es hermosa , la habitación y el baño limpio . Malo: tenían un evento el cual termino a las 3 de la mañana , estaban muy tomados y cantaban y gritaban no dejaron descansar esa noche . El agua se estancaba en la regadera. Las almohadas nada cómodas . La tirolesa no tenía el servicio Pequeños detalles que pudieran mejorar .
Verified

8/10 Good

ALEJANDRO VAZQUEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho la ubicacion y la limpieza,lo que no me gustó es que te condicionan para introducir alimentos y bebidas
Stayed 1 night in Apr 2023
Verified

8/10 Good

Zusly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy limpio y amables solo sugiero que haya un poco más de seguridad ya que si sales de noche no hay nadie en la entrada
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Luna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar alejado de todo, mucha vegetación, no hay ruido,limpieza, las albercas super padres, el restaurante buena comida y buen precio, me encantó el servicio de masaje, en general muy bien servicio..regresaremos.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Karina Merlen de la Cruz

Liked: Cleanliness, staff & service
Súper bien
Stayed 1 night in May 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar agradable, excelente atención de todo el personal y bonitas instalaciones
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal super amable, las areas verdes y el inmueble muy bien cuidado. Limpio y con una bella vista alrededor.
Stayed 2 nights in Nov 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hermoso lugar para disfrutar y descansar con la familia. Ambiente cálido y acogedor con excelente personal atendiendo.
Stayed 1 night in Aug 2019