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Ramada Plaza by Wyndham Veracruz Boca del Rio

4.0 star property

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Photo gallery for Ramada Plaza by Wyndham Veracruz Boca del Rio

Outdoor pool
Junior Suite, 1 King Bed, Non Smoking
Bar (on property)
Property amenity
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av Las Americas 241, Boca del Río, VER, 94299
  • Place, Plaza Las Americas Shopping Mall
    ‪2 min walk‬
  • Place, World Trade Center Veracruz
    ‪5 min walk‬
  • Place, Mocambo Beach
    ‪15 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Castelo)

Suite, 1 King Bed, Non Smoking (Castelo)

Suite, 1 King Bed, Non Smoking (Castelo)

  • 63 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, memory-foam beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(66 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 38 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(72 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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The price is €91
includes taxes & fees
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About this property

Ramada Plaza by Wyndham Veracruz Boca del Rio

2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Ramada Plaza by Wyndham Veracruz Boca del Rio offers 141 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Ramada Plaza by Wyndham Veracruz Boca del Rio. During your stay, you'll be connected to the convention center, and just a quick walk from Plaza Las Americas Shopping Mall. Features include free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and a playground
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Plaza Las Americas Shopping Mall and 6 minutes by foot from World Trade Center Veracruz
Ramada Plaza by Wyndham Veracruz Boca del Rio offers its guests an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2917 square feet (271 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the family-friendly Ramada Plaza by Wyndham Veracruz Boca del Rio. Self parking and valet parking are free. The property offers extended parking privileges.

This 4-star Boca del Río hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
Ramada Plaza by Wyndham Veracruz Boca del Rio has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 215 for adults and MXN 140 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,917 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 215 for adults and MXN 140 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Castelo Boca del Rio
Castelo Hotel Boca Rio Veracruz
Castelo Hotel Boca del Rio
Hotel Castelo
Castelo Hotel Veracruz/Boca Del Rio, Mexico
Castelo Boca Rio Veracruz
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Río
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Río

Ramada Plaza by Wyndham Veracruz Boca del Rio Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1010 reviews
Rating 8 - Good. 241 out of 1010 reviews
Rating 6 - Okay. 61 out of 1010 reviews
Rating 4 - Poor. 26 out of 1010 reviews
Rating 2 - Terrible. 19 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John Finny Fredrick

Liked: Cleanliness, amenities, property conditions & facilities
Great place for families
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible to malls and beaches
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Luis

Liked: Amenities
Excelente hotel
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

I’ve had a great experience in this Hotel, everything was up to date and modern
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Josué

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast had good and healthy choices. The view was nice, towards the street and Plaza. Close to most everything
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Great bed and confortable
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
IT'S NEAR EVERY PLACE WE NEEDED TO GO.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Great place, very attentive staff. Little to no problems!
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

RICARDO FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful experiencia!
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Rosana

Liked: Staff & service, amenities
It was ok, it's an old hotel, the shower had no hot water and it was kind of hard to get in the bathtub. The water leaked everywhere from the shower to the floor and outside to the si I area. Towels looked gray, not white. They were very old and didn't look very clean because of the grayish colour.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, no comments
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Freddy

Liked: Cleanliness, amenities, property conditions & facilities
Very good! Clean, room is big
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Ward

Disliked: Amenities
No comment to share Nothing special
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Dean

Liked: Cleanliness, staff & service

Dated and location isn’t great

I had a higher expectation after reading reviews, hotel is very dated, noisy due to traffic, location isn’t great unless you are just there to shop at the massive mall opposite but even then to cross the busy road can be challenging. Staff were helpful but be aware very little English in this region so be prepared
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
The food at the buffet was plentiful, but the quality was not very good. It tasted "industrialized"
Stayed 1 night in Jun 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation is a bit tricky do to some streets have no names.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lidia

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Adrian

Liked: Property conditions & facilities
Disliked: Cleanliness
The room was not properly cleaned, it had an empty bag of chips under the sofa and hairs on the sofa mattress. The sofa bed was not done (had to tidy it up ourselves). Breakfast buffet expensive for kids and average to bad. Car valet service took ages.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

CARLOS JONATAN MADRID

Disliked: Staff & service
I had to cancel at the last minute due to unforseen situation, but did not get a refund for the remaining time of my scheduled stay ( I am aware of the penalties for the first day/night canceled), contacted property customer service but they just replied once. Terrible experience.
Stayed 2 nights in Apr 2025