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Ruiz Milán Hotel

2.5 star property

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Photo gallery for Ruiz Milán Hotel

Reception
Executive Room
Double Room, 2 Double Beds, Partial Sea View
Games room
Indoor pool, pool loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Paseo del Malecón esq. Gómez Farias, Veracruz, VER, 91700
  • Place, Veracruz Harbour
    ‪2 min walk‬
  • Place, Zócalo
    ‪2 min walk‬
  • Place, Malecón de Veracruz
    ‪2 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Quadruple Room Standard

Iron/ironing board, free WiFi, alarm clocks

Quadruple Room Standard

  • 25 sq m
  • Sleeps 4

View all photos for Executive Room

Executive Room

Executive Room

  • 7 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Partial Sea View

Double Room, 2 Double Beds, Partial Sea View

Double Room, 2 Double Beds, Partial Sea View

  • Partial sea view
  • 8 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(10 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double Room, 2 Double Beds

Economy Double Room, 2 Double Beds

Economy Double Room, 2 Double Beds

  • 6 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Executive

Iron/ironing board, free WiFi, alarm clocks

Double Room Executive

  • 23 sq m
  • Sleeps 4

View all photos for Double Room Standard

Iron/ironing board, free WiFi, alarm clocks

Double Room Standard

  • 21 sq m
  • Sleeps 4

Similar properties

Exterior
Hotel Mar y Tierra Veracruz
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,007 reviews
The price is €67
includes taxes & fees
28 Mar - 29 Mar
Hotel Mar y Tierra Veracruz

About this property

Ruiz Milán Hotel

This smoke-free hotel features an indoor pool, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and wedding services are onsite.
Ruiz Milán Hotel offers 98 air-conditioned accommodations with complimentary bottled water. This Veracruz hotel provides complimentary wireless Internet access. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool.
During your stay at Ruiz Milán Hotel, you're just a quick walk from Veracruz Harbour. Free WiFi in public areas, an indoor pool, and dry cleaning service are available.
  • Free WiFi
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Steps from Malecón de Veracruz and Veracruz Harbour
  • Airport drop-off shuttle service available for a fee
Ruiz Milán Hotel offers its guests an indoor pool, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Ruiz Milán Hotel also features dry cleaning/laundry services, a front-desk safe, and a porter.

This Veracruz hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 85 per night)
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limited on-site parking

Things to do

  • Indoor pool
  • Table tennis

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Front entrance ramp
  • Lift (51 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to March 6 2024 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ruiz Milán Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 300 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: MXN 300 (up to 11 years old)
  • Nearby parking fee: MXN 85.00 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ruiz
Hotel Ruiz Milan
Ruiz Milan
Ruiz Milan Hotel
Ruiz Milan Hotel Veracruz
Ruiz Milan Veracruz
Ruiz Milán Hotel Veracruz
Ruiz Milán Hotel
Ruiz Milán Veracruz
Ruiz Milán
Ruiz Milán Hotel Hotel
Ruiz Milán Hotel Veracruz
Ruiz Milán Hotel Hotel Veracruz

Ruiz Milán Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 117 out of 502 reviews
Rating 8 - Good. 167 out of 502 reviews
Rating 6 - Okay. 100 out of 502 reviews
Rating 4 - Poor. 67 out of 502 reviews
Rating 2 - Terrible. 51 out of 502 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Gabriel

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Very disappointed, lack of amenities, mold and terrible bed.
Stayed 4 nights in Dec 2025

4/10 Poor

Karime, Indianapolis

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Ana Francisca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wonderful staff and fantastic location but this is a 2-star hotel. You get what you pay for. You may get mould on walls, only half the light fixtures working and a cockroach on your bed as we did. And we supposedly got a renovated room. So if you’re looking for practical this is your place but not ideal for else. Also when you’re next to the main plaza you also get all the public activity inside your room!
Stayed 4 nights in Dec 2024

10/10 Excellent

Gaby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

enrique

None
Stayed 2 nights in Mar 2024

10/10 Excellent

Macario

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy céntrico
Stayed 2 nights in Jan 2024

2/10 Terrible

Vatcharapan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT stay in this hotel. This place is very DIRTY so much even words like …undermine how badly I get like I was getting a new disease each night I took a shower and slept in this swamp. Very low standard. Towels are very old - came in grey color with a lot of spots, patches!!, and fringes. Bathrooms and toilets are filthy - when taking a shower, water leaked out making floor wet. Sewage smell is almost always in the bathrooms. Only one bar of soap, one small shampoo envelope, and one water bottle were given to a room with 4 customers. No floor mats/no hand towels were provided. Some bath towels provided were like those ones would use to clean floor at home - not to touch our bodies. Pillows and even mattresses smelled. This hotel gives me bad impression of the City of Veracruz - how below standard ones may live in this city since this hotel located in the prime area is very sub-standard with a high price we paid. We wanted to move but did not want to lose our money so we took a deep breath and stayed.... Cleaning was not properly done - some tissue papers still left in the bathroom after daily cleaning. Front desk people were so so - were minimally helpful during some shifts and were really ignorant during some. DO NOT stay in this hotel.
Stayed 4 nights in Dec 2023

10/10 Excellent

Celedonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities need updating. We had great customer service, staff are all very helpful. They turned a bad trip into a good one. They accept payments with expedia which was nice because my card was not present due to extenuating circumstances. We were left with minimal cash, no id, and the reservation we made at a different "fancier" location wouldnt help at all. The other place denied any work arounds which was awful coming from out of the country and basically at a loss with not much to work with.
Stayed 1 night in Dec 2023

6/10 Okay

HECTOR, HOUSTON

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Yo trabaje en hoteles toda mi vida, y me pregunto que hace ahi gente que no le gusta trabajar porque otras personas son tan amables.
Stayed 2 nights in Nov 2023

2/10 Terrible

Bernardette

Stayed 1 night in Sep 2023

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a terrible days in this hotel, we needed to look for another hotel because in this place we didn’t find the Service that they were offering online. The actitude of the girls that were in recepción were rude and they show us a very bar disposition to solve the problems we face there.
Stayed 6 nights in May 2023

8/10 Good

Ciro, Sheridan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Cheap and close to zocalo, restaurants, bars, tours, coffee shops (everything) Staff very friendly and helpful Definitely will recommend to friends
Stayed 3 nights in Mar 2023

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! This hotel is located right in front of the Malecon, a couple blocks from the Zocalo. unfortunately, the rooms conditions are old and dirty looking (there is mold in the bathrooms). The pillows are in really bad condition. Also, be careful with the shower, the hot water is boiling!
Stayed 1 night in Jan 2023

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It is in a great location, two blocks from the zocalo, right in front of the malecon and point of interest, and 30 mins from airport. Unfortunately, the room don’t look clean, very uncomfortable pillows, linen look dirty, and the front desk is not welcoming.

8/10 Good

Marcelo

Liked: Cleanliness, staff & service

The Port

Old Hotel, nice location close to everything
Stayed 1 night in Aug 2022

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
La verdad tiene una buena locación está justo frente al mercado de artesanías hay un Oxxo en esquina y puedes tomar el turibús literal cruzando la calle el Zócalo está a dos cuadras
Stayed 3 nights in Jul 2022

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación del hotel es excelente, enfrente del malecón. Relación Precio-calidad: buena. La alberca muy pequeña.
Stayed 3 nights in Mar 2020

2/10 Terrible

RicardoT., San Francisco, CA USA

Travelled with family, Travelled with partner
Disliked: Staff & service
We were two gests and they gave us only one key. When we asked for one more key, they wanted us to leave our ID. That is ridiculous! We needed our Driver's license and our Passport for everything! Finally, one of our Mexicans friends left her ID for us. But she was not a gest of the hotel! Completely stupid rule! If we were two gests, then they must give us TWO keys.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Wi fi in my room and the hallway outside my room was not available. Wi Fi was only available in the main hallway and in the hotel lobby.
Stayed 14 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hot water, good door locks, good food and breakfast. Great prices. Only inconvenience is door key card malfunction 2-3 times per day. Very inconvenient.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything good location people are nice and clean place
Stayed 3 nights in Dec 2018

10/10 Excellent

Dan, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel by the sea is always special. The doorman was very helpful, had good contacts in Veracruz.
Stayed 6 nights in Oct 2018

6/10 Okay

Hans

Liked: Cleanliness, staff & service

Good hotel in the centre of town

Nice hotel with friendly staff on a good location. Staff was friendly and helpfull. Room clean.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Close to lots of things.

Nice hotel for the price. Close to the ocean, across the street from the marketplace vendors. Also across the street from "La Parroquia". Also within a few minute walking distance to the Zocalo. Hotel reception staff were okay. Bell boy Luis Enrique was very helpful and friendly.
Stayed 1 night in Sep 2017