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NH Collection Palazzo Verona

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Lobby
Exterior
Daily buffet breakfast for a fee
Property amenity
Exterior
Luxury
5.0 star property
9.4

Exceptional

Historic elegance steps from Verona's heart

Beautifully restored, this historic palace offers spacious, well-appointed rooms with large TVs and comfortable beds. Enjoy tasty drinks, mid-morning snacks, and impeccable turn-down service, all within walking distance to Verona's major historical sites.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Via Adua 6, Verona, VR, 37121
  • Place, Piazza Bra
    ‪3 min walk‬
  • Place, Piazza delle Erbe
    ‪3 min walk‬
  • Place, Verona Arena
    ‪6 min walk‬
  • Airport, Verona (VRN-Valerio Catullo)
    ‪29 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(25 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room

Premium Room

9.6 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, soundproofing

Junior Suite (Extra Bed 2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, desk, soundproofing

Junior Suite (Extra Bed 3 adults)

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite

Minibar, in-room safe, desk, soundproofing

Suite

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, soundproofing

Suite (Extra Bed 2 adults + 1 child)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Extra Bed 3 adults)

Minibar, in-room safe, desk, soundproofing

Suite (Extra Bed 3 adults)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Single

Minibar, in-room safe, desk, soundproofing

Superior Single

  • Sleeps 1

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

  • Sleeps 2

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

  • Sleeps 2

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 2

View all photos for Suite

Minibar, in-room safe, desk, soundproofing

Suite

  • Sleeps 2

Suite with View

  • Sleeps 2

View all photos for Suite 3Adults

Minibar, in-room safe, desk, soundproofing

Suite 3Adults

  • Sleeps 3

View all photos for Suite 2Adults+1Children

Minibar, in-room safe, desk, soundproofing

Suite 2Adults+1Children

  • Sleeps 2

View all photos for Junior Suite 3Adults

Minibar, in-room safe, desk, soundproofing

Junior Suite 3Adults

  • Sleeps 3

View all photos for Junior Suite 2Adults+1Children

Minibar, in-room safe, desk, soundproofing

Junior Suite 2Adults+1Children

  • Sleeps 2

Extra Bed Suite

  • Sleeps 2

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About this property

NH Collection Palazzo Verona

Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and a business center. Housekeeping is available on request.
NH Collection Palazzo Verona offers 70 air-conditioned accommodations with minibars and safes. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of NH Collection Palazzo Verona's great location. During your stay, you're just a quick walk from Piazza delle Erbe. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Piazza delle Erbe and 5 minutes by foot from Piazza Bra
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the luxury NH Collection Palazzo Verona. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Verona hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Onsite venue - This restaurant specializes in Italian cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 50 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 to 34 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Private wine tours
  • Wine tours

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night for adults; EUR 4.00 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 to 34 per person
  • Self parking fee: EUR 50 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT023091A1KWJLI3QL
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

NH Collection Palazzo Verona Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 313 out of 406 reviews
Rating 8 - Good. 57 out of 406 reviews
Rating 6 - Okay. 18 out of 406 reviews
Rating 4 - Poor. 11 out of 406 reviews
Rating 2 - Terrible. 7 out of 406 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, nice room and nice place in general.
Stayed 4 nights in Dec 2025

10/10 Excellent

Genevieve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice of breakfast items. Too bad some hot food items were not kept hot enough. Overall very good experience at your facility
Stayed 2 nights in Dec 2025

8/10 Good

Cristina R

Travelled with group
Liked: Cleanliness, staff & service, amenities
Tudo muito bom, atenção da equipe, quarto, roupas de cama e banho, cama e travesseiros, amenities, café da manhã e localização.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gregory

Stayed 3 nights in Nov 2025

2/10 Terrible

Maxie

Stayed 1 night in Nov 2025

10/10 Excellent

CARLOS

Stayed 2 nights in Nov 2025

10/10 Excellent

Gonzalo j

Stayed 1 night in Nov 2025

10/10 Excellent

Eusebio, San Pedro Garza Garcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every aspect of the hotel was excellent, world class. Very well located, nice decoration, ample spaces. Breakfast was wonderful. Rayel (or Reyal) personal attention was out of this world. Really unique
Stayed 3 nights in Nov 2025

10/10 Excellent

Sion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful front desk staff! We hope to come back here
Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
all was good. rooms needed some updates
Stayed 3 nights in Oct 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location and well appointed rooms. But shocked that there was no fitness room at the hotel. I can’t recall a 5 star hotel that lacked any fitness facilities. That was not clear on their website. And they made no effort to provide complimentary access to a nearby fitness facility.
Stayed 4 nights in Oct 2025

2/10 Terrible

Neha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smell in bathrooms was very bad. Had to change rooms. Hotel has a water issue that needs to be addressed.
Stayed 2 nights in Oct 2025

4/10 Poor

Jean-Philippe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

JOHN

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Solid hotel in a great location
Stayed 2 nights in Sep 2025

4/10 Poor

Jose Luis, Miami

Travelled with family
Disliked: Staff & service, amenities
We stayed at NH Hotel Verina for our honeymoon, paying around €450 a night including parking. Unfortunately, the experience did not live up to the price. At booking we were told that an upgrade would be provided if available, but none was offered at check-in. Later, when we asked to move to a higher floor due to street noise, the only option given was to pay €180 more — which felt inconsistent with the earlier promise. The hotel itself feels quite average, more like a standard NH than a “collection.” The lobby is filled with a very strong, low-quality perfume scent that is overwhelming and caused headaches. For the rate paid, the experience was underwhelming. Acceptable overall, but not memorable or worthy of the premium price — especially for a honeymoon.
Stayed 1 night in Oct 2025

8/10 Good

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean location which is central to all sites. Lovely and very helpful staff. Rooms are a bit tired and breakfast is average at best: not what one expects in Italy at a five star. We went out.
Stayed 1 night in Sep 2025

8/10 Good

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice but needs some maintenance.
Stayed 1 night in Sep 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was perfectly located in the middle of everything that we wanted to see. The hotel staff (Giusy was her name if I recall correctly) was very informative and gave us the best restaurant recommendations. The only thing that the hotel was missing was included breakfast. For the price, I think that should have been a given but it was still an Amazing stay in an amazing city! Also, can't forget the young man bartender was so nice and made great drinks.
Stayed 2 nights in Sep 2025

8/10 Good

Michael, Holland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but use of the perfume as air freshener in the lobby makes a very strong smell which makes it unpleasant to be there
Stayed 3 nights in Aug 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Marco, Guelph

Travelled with partner
Disliked: Cleanliness, amenities
Very expensive for the quality. Staff was not particularly helpful. There was a bad smell from the bathroom…,would not recommend this hotel. It was, however, well situated !
Stayed 3 nights in Sep 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

john

Liked: Amenities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel and amazing staff
Stayed 7 nights in Aug 2025