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Antica Pusterla Relais De Charme

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Sauna, hot tub, steam room, 1 treatment room, massages
Coffee service
Superior Room, Accessible | Bathroom
Restaurant
Deluxe Studio Suite, Accessible (Junior)

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Contra S. Francesco 112, Vicenza, VI, 36100
  • Place, Piazza dei Signori
    ‪14 min walk‬
  • Place, Basilica Palladiana
    ‪14 min walk‬
  • Place, Olympic Theatre
    ‪14 min walk‬

Room options

View all photos for Classic Double or Twin Room, Accessible

Classic Double or Twin Room, Accessible

Classic Double or Twin Room, Accessible

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Accessible

Superior Room, Accessible

Superior Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, Accessible (Junior)

Deluxe Studio Suite, Accessible (Junior)

Deluxe Studio Suite, Accessible (Junior)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Accessible

Junior Suite, Accessible

Junior Suite, Accessible

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Property entrance
Palazzo Scamozzi
Vicenza
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
4.7 out of 5, Exceptional, 166 reviews
The price is €126
includes taxes & fees
1 Jul - 2 Jul
Palazzo Scamozzi

About this property

Antica Pusterla Relais De Charme

A full-service spa, a sauna, and a hot tub are available at this property. WiFi in public areas is free. Additionally, valet parking, massage/treatment rooms, and a seasonal outdoor pool are onsite. All 4 soundproofed rooms feature free WiFi and pillowtop beds. Smart TVs with satellite channels and Netflix provide a bit of entertainment, and guests will also find comforts like Frette Italian sheets and pillow menus.
Antica Pusterla Relais De Charme offers 4 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 43-inch Smart televisions come with satellite channels and Netflix. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Salus X Aquam has 1 treatment room. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Antica Pusterla Relais De Charme, you're just a quick walk from Parco Querini. Features include free WiFi in public areas, plus a full-service spa and breakfast (surcharge). This luxury property has 4 rooms. This property offers pet-friendly amenities like food and water bowls. Enjoy your stay with amenities like free WiFi and a pillowtop mattress in each room.
  • Air-conditioned accommodations with pillowtop beds, Smart TVs, and Netflix
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Treat yourself to massages at Salus X Aquam
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room and a sauna
  • Just a 3-minute walk from Parco Querini and 8 minutes by foot from La Gazzaladra
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Antica Pusterla Relais De Charme offers its guests a full-service spa, a hot tub, and a sauna. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A seasonal outdoor pool, spa services, and a terrace are also featured at Antica Pusterla Relais De Charme. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Vicenza property.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Covered valet parking on site (EUR 25 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 15 for adults and EUR 10 for children

Things to do

  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels
  • Netflix

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The listed optional spa fee is charged per person, and it may vary according to the season.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 15 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 120 per vehicle (roundtrip)
  • Covered valet parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 PM and 11:30 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Antica Pusterla Relais De Charme offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Massages and spa treatments are available by reservation only. Guests are required to make a reservation prior to arrival.
Property Registration Number IT024116B4IXWTBZEF
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Antica Pusterla Relais Charme Guesthouse Vicenza
Antica Pusterla Relais Charme Guesthouse
Antica Pusterla Relais Charme Vicenza
Guesthouse Antica Pusterla Relais De Charme Vicenza
Vicenza Antica Pusterla Relais De Charme Guesthouse
Guesthouse Antica Pusterla Relais De Charme
Antica Pusterla Relais De Charme Vicenza
Antica Pusterla Relais Charme
Antica Pusterla Relais Charme
Antica Pusterla Relais Charme
Antica Pusterla Relais De Charme Inn
Antica Pusterla Relais De Charme Vicenza
Antica Pusterla Relais De Charme Inn Vicenza

Antica Pusterla Relais De Charme Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 31 out of 33 reviews
Rating 8 - Good. 1 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really great time here. The staff were absolutely amazing and the local sights were stunning.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for two nights and everything was perfect. Friendly staff, clean and comfortable rooms, and a great location. I highly recommend this hotel and will definitely return!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Ghita

Liked: Amenities
Wonderful property. The suite we stayed in was particularly very charming. Service was great and it is located about 5 mns walk from the Centro. Very highly recommended !
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little hidden but close to public parking and does have parking available for a fee. The staff was super friendly. The rooms very clean and breakfast was delicious. Beds super comfy.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Deifinately Stay Again

Excellent communication by hotel prior to arrival. Very friendly, helpful staff. Ery nice, freshly prepared breakfast, made to order.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Alexandre

Liked: Staff & service, property conditions & facilities, room comfort

Nice and warm stay

I stayed for one night, i had a warm welcome. They are nice friendly and room are confortable. The breakfast was amazing. I recommend
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

flavia

Liked: Cleanliness, amenities, property conditions & facilities
It is charming! The staff are welcoming and work hard to make your stay a pleasure. A bit of style and comfort everywhere; arty books to read, a courtyard garden where breakfast can be served, a spa and well-designed rooms. About a ten minute walk in to the centre of Vicenza. Recommended!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great team.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
We were assigned to a beautiful room , clean and nicely updated . Attentive staff .
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at Antica Pusterla Relais De Charme! The staff was so friendly. I stayed here twice on my trip, and when I came back I felt like family. The location is great--14 minutes from the downtown pedestrian area, but on a quiet street. Breakfast was great, and both rooms I stayed in were perfect. I didn't have a chance to use the spa, but the showers in the rooms were really nice. I will definitely stay here next time I'm in Vicenza!
Verified

10/10 Excellent

PHILIP

Liked: Cleanliness, amenities
Beautiful. Attention to detail. Well managed. Great job!!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
It reaches high standards.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice property a short distance walk from all Vicenza has to offer. The room itself is quite large, has a beautiful bathroom and shower. It viewd right onto back patio. Breakfast is pretty good.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great stay! My wife and I had been hopping all over Italy on a budget, and beds had been extremely harsh. So glad we found Antica Pusterla Relais De Charme. So roomy, clean and most importantly, comfortable! The staff were amazing, tending to our every need. Great breakfast menu. Optional parking and the sauna was a real treat! Great way to unwind. I will 100% stay again for my next trip to Vicenza. Just a short 10 minute walk to the old town center. 20 minute walk to the train station. Lots of great food within walking distance as well. Thank you!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

.Facility was beautiful. Christa was extremely thoughtful and kind. When she realized I would have a 3 year old with me, she upgrade me to a larger room prior to our arrival. Breakfast was light and tasty.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service
First we loved that the hotel was close enough to town to walk everywhere. Everyday, after a long day of touring, we arrived back to a very clean room. The bed was comfy and big and the hostess was very helpful with whatever information we needed: from scheduling day trips to where to buy a few necessities since our luggage was delayed. The breakfast was a great surprise and had many choices. Vincenza was a welcoming town and Antica Pusterla was the perfect place to stay to feel like a real “local”.
Verified

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Weekend

It was a great weekend. The boutique hotel is in the middle of all the sights. everything is within walking distance. The city has many great museums, palaces and churches. There are also many culinary highlights that were recommended to us by the boutique hotel. Vicenza is a great city with friendly people and great hospitality. The accommodation and the people there were more than polite and courteous. The breakfast was also perfect. Very highly recommended.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ridiculously good find 👍

Absolutely brilliant experience. Only 12 minute walk right into the middle of town, hotel transfer from the station -literally text them and it was sorted. The little outdoor spa area, the very good Aircon, the efficiency of everyone there. Can't think of anything I'd suggest improving. We will be back
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Before arriving, their communication was fantastic. When messaging them that we would need to do laundry they even gave a free upgrade that had a washer in unit. They helped unload and park the car. The only thing I would change is to have an air conditioner in the room and not just the living room, but fan worked ok.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities
Stanza in ottime condizioni, bagno grande con vasca idromassaggio e doccia. Vicinissimo all’ospedale nel mio caso molto comodo per motivi lavorativi. Staff gentile e professionale. Parcheggio in zona blu con pass fornito dall’hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stort modernt rum, bra frukost, de parkerade bilen, fin inredning.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Livia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto, tanta cortesia e gentilezza!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Savina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La stanza era molto spaziosa e luminosa. Letto comodisdimo.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Istvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Köszönöm!

Rendkívül kedves emberek, remek szállás, remek elhelyezkedés. Csendes és barátságos környék. Minden könnyen megközelíthető, akár gyalog is. Csak megköszönni tudom. Csak ajánlani tudom. Biztosan visszajövök.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura eccellente e di alto livello da tutti i punti di vista e in tutti i suoi servizi; estremamente pulita e confortevole; camere e servizi annessi ampi. La struttura è ubicata nella zona dell'ospedale e dista un quarto d'ora a piedi dalle bellezze artistiche della città
Stayed 2 nights in May 2022