8/10 Good
patrick
9 Jun 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
patrick
Stayed 1 night in Jun 2025
Résidence Callou by Vy Resort Thermal & Spa
Choose dates to view prices
Photo gallery for Résidence Callou by Vy Resort Thermal & Spa
Reviews
6.86.8 out of 10
Popular amenities
- Parking available
- Kitchen
- 24/7 front desk
- Air conditioning
- Laundry
- Pet-friendly
Explore the area
14 avenue thermale, Vichy, 03200
- Thermes de Vichy1 min walk
- Palais des Congrès Opéra Vichy5 min walk
- Vichy Opera7 min walk
- Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)49 min drive
Room options
View all photos for Classic Studio
Classic Studio
- 19 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Family Suite
Family Suite
- 33 sq m
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Queen Sofa Bed
View all photos for Standard Studio
Standard Studio
- 19 sq m
- Sleeps 1
- 1 Queen Bed
View all photos for Superior Studio
Superior Studio
- 25 sq m
- Sleeps 2
- 1 Queen Bed
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About this property
Résidence Callou by Vy Resort Thermal & Spa
Art Deco hotel with a 24-hour front desk and a restaurant
A restaurant, self parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning and a 24-hour front desk.
Résidence Callou by Vy Resort Thermal & Spa offers 44 accommodations. Each accommodation is individually furnished and decorated. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
This Vichy hotel provides complimentary wireless Internet access. 43-inch flat-screen televisions come with satellite channels.
During your stay at Résidence Callou by Vy Resort Thermal & Spa , you're just a quick walk from Thermes de Vichy. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
- Free WiFi
- Enjoy local cuisine while dining at Bistrot Auvergnat
- Continental breakfast served daily for a fee
- Self parking available for a fee
- Services include dry cleaning/laundry and a concierge
- Steps from Thermes de Vichy and 3 minutes by foot from Hall des Sources
- Pets welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. Résidence Callou by Vy Resort Thermal & Spa also features concierge services, dry cleaning/laundry services, and an elevator. Parking is available for a fee. A complete renovation of Résidence Callou by Vy Resort Thermal & Spa was completed in February 2025.
This Art Deco Vichy hotel is smoke free.
For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.
Bistrot Auvergnat - This restaurant specializes in local cuisine and serves lunch and dinner.
Languages
English, French
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Height restrictions apply for on-site parking
- Offsite parking available (EUR 12 per day)
- Covered parking on site (EUR 12 per day)
- Onsite parking options include a garage
Food and drink
- Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: EUR 12.90 for adults and EUR 6.45 for children
- A restaurant
Restaurants on site
- Bistrot Auvergnat
Things to do
- Books
- Concerts/live shows
- Foosball table
Family friendly
- In-room kitchenette
- In-room microwave
- In-room refrigerator
- Soundproofed rooms
Conveniences
- 24-hour front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
Business services
- Coworking space
Accessibility
- Lift
More
- 1 building
- 5 floors
- Art Deco architecture
- Renovated entire property - February 2025
- Smoke-free property
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- 43-inch flat-screen TV with satellite channels
Food and drink
- Coffee grinder
- Cookware, dishware, and utensils
- Dishwasher
- Freezer
- Hob
- Kitchenette
- Microwave
- Refrigerator
More
- Air conditioning (climate-controlled)
- Heating
- Individual decor
- Individual furnishings
- Laptop workspace
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
- Pets: EUR 10 per pet, per night
- Restrictions apply
- For more information, you can reach out to the property at the number on the booking confirmation
- Service animals are exempt from fees
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: EUR 250 per accommodation, per stay
- A tax is imposed by the city: EUR 2.53 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for continental breakfast: approximately EUR 12.90 for adults and EUR 6.45 for children
- Covered self parking fee: EUR 12 per day
- Nearby parking fee: EUR 12 per day (656 ft away)
- Pet fee: EUR 10 per pet, per night
- Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
- Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
- To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Hotel des Thermes Callou
Callou By Vy Thermal & Vichy
Résidence Callou by Vy Resort Thermal & Spa Hotel
Résidence Callou by Vy Resort Thermal & Spa Vichy
Résidence Callou by Vy Resort Thermal & Spa Hotel Vichy
Résidence Callou by Vy Resort Thermal & Spa Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
9.0/10
Cleanliness
6.8/10
Staff & service
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Philippe
28 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Philippe
Stayed 1 night in May 2025
2/10 Terrible
jose
25 Mar 2025
Disliked: Staff & service
Impossible de joindre l’hôtel pour réaliser une modification
jose
Stayed 1 night in Mar 2025