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Palm River Hotel

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Photo gallery for Palm River Hotel

Exterior
Garden
Restaurant
Restaurant
Reception hall

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Stand 1403, Parkway Drive, Victoria Falls, Matabeleland North Province
  • Place, Victoria Falls National Park
    ‪1 min walk‬
  • Place, Zambezi National Park
    ‪4 min drive‬
  • Place, Victoria Falls
    ‪7 min drive‬
  • Airport, Victoria Falls (VFA)
    ‪28 min drive‬

Room options

View all photos for Honeymoon Studio Suite, 1 Bedroom, Non Smoking, River View

Premium bedding, pillow-top beds, in-room safe, soundproofing

Honeymoon Studio Suite, 1 Bedroom, Non Smoking, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa

Villa

Villa

  • River view
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room

Premium bedding, pillow-top beds, in-room safe, soundproofing

Executive Double Room

  • River view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Premium bedding, pillow-top beds, in-room safe, soundproofing

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room

Premium bedding, pillow-top beds, in-room safe, soundproofing

Executive Room

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, soundproofing

Deluxe Suite, 2 Bedrooms

  • River view
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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  • Pool
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4.6 out of 5, Wonderful, 421 reviews
The price is €368
includes taxes & fees
25 Jun - 26 Jun
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About this property

Palm River Hotel

This hotel features a full-service spa, an outdoor pool, and a restaurant. Free English breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Palm River Hotel offers 73 air-conditioned accommodations with private pools and safes. Accommodations offer separate dining areas. Pillowtop beds feature premium bedding. 20-inch flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. This Victoria Falls hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.
During your stay at Palm River Hotel, you're just a quick walk from Zambezi River. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages, facials, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Victoria Falls National Park and a 4-minute drive from Zambezi National Park
Palm River Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A children's pool, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Palm River Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Victoria Falls hotel.

Guests are served free English breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Palm River Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • In a national park
  • On a river
  • Pool loungers

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels
  • Private pool

Food and drink

  • Electric kettle
  • Free bottled water
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.00 percent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Palm River Hotel Hotel
Palm River Hotel Victoria Falls
Palm River Hotel Hotel Victoria Falls

Palm River Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 41 out of 48 reviews
Rating 8 - Good. 5 out of 48 reviews
Rating 6 - Okay. 1 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, lovely room, gym was really good to have and the staff very kind.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, excellent service, nice surroundings
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great service, wonderful caring staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Chef, comfortable rooms, excellent service.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay and the staff was excellent.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Deborah

Liked: Amenities
Beautiful place with friendly and efficient staff.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was fabulous! We missed the elephants, but the hippos in the evening ---- amazing!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Alistair

Liked: Amenities
Beautiful grounds, fantastic facilities and very attentive wonderful staff.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Tanaka

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless the staff was exceptionally top notch esp Viola,overally l was very impressed for someone based in the US working in the hospitality industry and seeing the standards comparable to the US standards.Me and my wife we really enjoyed l would love to come back again we had a great time at the Palm river.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and luxurious hotel it was just what we needed after a long safari. You will not be disappointed 5 Star place and the restaurants is excellent!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience I’ve had in Victoria Falls and worth the price. The rooms are top class, meals excellent. The views on the Hotel are perfect.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful 2 night stay.Staff incredibly helpful & friendly.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Maryada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Large grounds with lot of greenery and Zambezi river as back drop. River cruise right off back of hotel.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property Right on Zambezi river. You will want to stay forever. Staff is attentive and the ground's are magnificent!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel and staff

Fantastic hotel. Faultless
Stayed 2 nights in Sep 2023
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The hotel had a beautiful location along side the Zambezi River. We were looking forward to a relaxing 3 night stay coming off a 9 night safari. Unfortunately during our stay, the pool area was taken over by several large families with loads of children. If you are looking for a hotel with a peaceful setting, the Palm River Hotel may not be for you
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really is a unique and beautiful hotel. The staff are all extremely helpful and the ambience is lovely. We were also blessed to have seen an elephant literally almost next to us whilst having a drink in the grounds.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. The staff was great. The rooms beautiful. Breakfast and Dining faciliites were very good. We enjoyed High Tea, served as it should be. I would definitely stay here again.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
Spectacular property with dedicated service
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
If you want a nice hotel on the Zambezi River this is the place to stay. It is not in town and about 10 to 15 minutes away depending on where you are going. But very relaxing on the river.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Grace.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is top of the art ,,(, a real 5 star,)hotel Absolutely new and clean in every aspect Staff alert and professional Would not hesitate to recommend this place to friends and family Will be back to stay again if given the opportunity
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Option

Great choice for Victoria Falls! The property is new, close to the town and falls and offers a relaxing environment with great staff and food options.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was far above expectations. Spacious rooms, large balcony and huge luxurious bathroom. Bar area was right by the river with incredible views. Outdoor dining in beautiful grounds. Lovely.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Sbahle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

Absolutely perfect!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location on Zambezi river is stunning. Sunset cruise leaves from hotel jetty. Some animals in hotel grounds. Staff very polite and helpful. Courtesy bus to town. All in all beautiful.
Stayed 4 nights in Dec 2024