See all properties

Best Western Plus Carlton Plaza Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Carlton Plaza Hotel

Lobby
Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)
Business centre
Exterior
Daily full breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Parking available

Explore the area

Map
642 Johnson St, Victoria, BC, V8W1M6
  • Chinatown
    ‪3 min walk‬
  • Royal BC Museum
    ‪13 min walk‬
  • British Columbia Parliament Building
    ‪13 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(32 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

9.8 out of 10
Exceptional
(22 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Third bed is a Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(22 reviews)
  • 51 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 2 Double Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.2 out of 10
Wonderful
(18 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(44 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property – evening/night

Hotel Rialto

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (2302)
The price is €226
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Hotel Rialto

About this property

Best Western Plus Carlton Plaza Hotel

Edwardian hotel with a fitness center and a 24-hour business center
Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite. Housekeeping is available on request.
Best Western Plus Carlton Plaza Hotel offers 108 accommodations with safes and complimentary bottled water. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the shopping around Best Western Plus Carlton Plaza Hotel. During your stay, you're just a quick walk from Lower Johnson Street. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from The McPherson Playhouse and 3 minutes by foot from Market Square
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Carlton Plaza Hotel. Parking is available for a fee. A complete renovation of Best Western Plus Carlton Plaza Hotel was completed in December 2019.

This Edwardian Victoria hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 1:00 PM and on weekends from 8:00 AM to 1:00 PM.
Best Western Plus Carlton Plaza Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (CAD 16 per day)
  • Valet parking on site (CAD 30 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 1912
  • Edwardian architecture
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Nearby parking fee: CAD 16 per day (591 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria

Best Western Plus Carlton Plaza Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 746 out of 1190 reviews
Rating 8 - Good. 303 out of 1190 reviews
Rating 6 - Okay. 91 out of 1190 reviews
Rating 4 - Poor. 27 out of 1190 reviews
Rating 2 - Terrible. 23 out of 1190 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Apr 2025

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for the location. Able to walk to the harbor in less than 15 minutes (if you don’t stop in one of the many cute stores along the way). The restaurant in the lobby has great breakfast as well which was super convenient!
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Staff were friendly. Location was good for walking to places we wanted to visit. Some noise at night with nightclub close by.
Stayed 2 nights in Mar 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Andrew

Liked: Cleanliness, staff & service
The nightclub below our room. Will never stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, always friendly and helpful. They went out of their way to make me feel welcome.
Stayed 5 nights in Apr 2025

8/10 Good

Maria Rosanna

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

arlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Carmel Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a good stay and if an issue easily fixed. This time I was on 2nd floor and very loud and noisey nightclub underneath! Very loud bass music and vibrations into the wee hours! Lots of loud and noisey patrons!!
Stayed 4 nights in Apr 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, very nice and helpful staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brad

Stayed 1 night in Apr 2025

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was close to shops, dining and sites to see. Get valet parking when you checkin. Parking in area is not easy.
Stayed 2 nights in Apr 2025

10/10 Excellent

MANIZHA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service from the staff was excellent. They made sure we had everything we needed and checked in with us throughout our stay. The room was clean and fairly big compared to other hotels we looked at. The attractions were fairly walkable distance, the only small downside was the neighborhood at night, but it wasn't a big deal as we weren't out that late. We would keep this hotel in mind next time we are in Victoria.
Stayed 2 nights in Apr 2025

6/10 Okay

Luc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was directly over a nightclub.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Bryce

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location. Walkable to all areas of downtown Victoria.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Close to everything. Had an issue with our room being loud and they changed us to a better room.
Stayed 2 nights in Apr 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the downtown area, wharves, shops and restaurants. Staff was incredibly friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fernanda

Stayed 1 night in Apr 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location for all the tourists attractions and walking distance to all the restaurants and bars.
Stayed 2 nights in Apr 2025

8/10 Good

Frank, Nanaimo

Liked: Staff & service, property conditions & facilities
Location is very convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025