Hotel Rialto

3.5 star property
VIP Access

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Photo gallery for Hotel Rialto

Superior Room, 1 King Bed
Superior Double Room, 2 Queen Beds | Living area
Front of property – evening/night
Lobby
Interior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
653 Pandora Ave., Victoria, BC, V8W 1N8
  • Place, Lower Johnson Street
    ‪1 min walk‬
  • Place, Government Street
    ‪1 min walk‬
  • Place, Chinatown
    ‪3 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(22 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(104 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(58 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(80 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Rialto

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Hotel Rialto offers 56 accommodations with coffee/tea makers and bathrobes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Rialto's great location gets high marks from our customers. During your stay, you're just a quick walk from Lower Johnson Street. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have really good things to say about the accommodations, from the comfy beds and cleanliness to the overall comfort and spaciousness
  • Just a 2-minute drive from Victoria Harbour and a few minutes from Victoria Clipper Ferry Terminal
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 850 square feet (79 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rialto. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Victoria hotel is smoke free.

The Palms - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 14.50 per day)
  • Street parking available
  • Secured, covered parking on site (CAD 25 per night)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Palms

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1911
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.16 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Nearby parking fee: CAD 14.50 per day(1312 ft away; open 24 hours)
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 16 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Rialto
Hotel Rialto Victoria
Rialto Hotel
Rialto Victoria
Hotel Rialto Hotel
Hotel Rialto Victoria
Hotel Rialto Hotel Victoria

Hotel Rialto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1787 out of 2554 reviews
Rating 8 - Good. 536 out of 2554 reviews
Rating 6 - Okay. 147 out of 2554 reviews
Rating 4 - Poor. 48 out of 2554 reviews
Rating 2 - Terrible. 36 out of 2554 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities
Perfect blend of location, comfort, and service. This was my third stay at the Rialto and it’s my go-to when visiting Victoria.
Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Stayed 2 nights in Nov 2025

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar and bartender was a great experience! Super close to everything and super clean and quiet.
Stayed 2 nights in Dec 2025

8/10 Good

Ravinder

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed with family Great clean rooms Just the parking was issue for us hotel does not have parking area otherwise great experience
Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Stayed 1 night in Dec 2025

10/10 Excellent

anat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Dec 2025

6/10 Okay

Hugo

Liked: Cleanliness
Room was clean but the windows are paper thin and it was so loud outside, impossible to sleep until 3am. That was very disappointing.
Stayed 1 night in Dec 2025

10/10 Excellent

Allie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, check in was super friendly, staff were very kind, and it was a great price.
Stayed 1 night in Dec 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee in the room was the best we've had from a machine (nice to have real cream in room fridge, too). Beds comfortable, and heated floor in bathroom lovely. All staff friendly and helpful. Will for sure return:)
Stayed 1 night in Dec 2025

8/10 Good

Keelan

Stayed 1 night in Dec 2025

6/10 Okay

DOUGLAS

Stayed 1 night in Dec 2025

10/10 Excellent

Sven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clear from the rooms, property and staff that this independent hotel cares about its guests. Really great stay and refreshing to see a hotel that actually still cares to make an impression. If you have a chance, do yourself a favour and stay here instead of one of the big chain hotels
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

Beth

Liked: Cleanliness, property conditions & facilities
Really lovely, especially the tub. Great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Saby, Powell River

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was quiet despite being in downtown. Good location and comfortable beds. Nice concierge. Will definitely stay there again
Stayed 1 night in Dec 2025

10/10 Excellent

DOUGLAS

I am writing to provide feedback regarding my recent stay, which concluded on December 15th. I was contemplating extending my stay for an extra day after having a great morning out in the city. However, when I returned to my room around 11:10 AM, I received a call from you inquiring about my check-out time. I mentioned that I was about to shower and asked if checking out at 12:00 PM would be acceptable. Your reply that I would be charged $50 if I stayed past 11:30 AM was surprising, as I have stayed at the Hotel Rialto dozens of times. While I understand the need to enforce check-out times, the tone of this interaction immediately led me to decide against extending my stay. Unfortunately, this exchange also succeeded in ruining an otherwise flawless morning. I wanted to share this experience as it influenced my decision not to remain a guest for an additional night. Thank you,
Stayed 1 night in Dec 2025

8/10 Good

Christian

Stayed 2 nights in Dec 2025

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rialto has a boutique style feel and near everything downtown. It is clean and staff was great.
Stayed 4 nights in Oct 2025

6/10 Okay

Juliane

Travelled with family
Disliked: Amenities, property conditions & facilities
They said VIP service but it was just some sparkling lemonade and a package of two cookies in the room. They turned on all the lights. Said they had robes in the bathroom but I didn’t see them unless they were in the vacuum sealed bag in the closet. Worst part was they didn’t mention that the streets around them were littered with active users smoking who knows what out of a bubbler right outside the door. I think I over paid fo the experience. There are cheaper options where you expect the see these things.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was very friendly. The room was also very cozy. Can't wait to come back!
Stayed 2 nights in Dec 2025

10/10 Excellent

Bernd, Brantford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in Victoria downtown close to everything. Very friendly staff!
Stayed 2 nights in Nov 2025

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. Amazing service and comfortable rooms and beds.
Stayed 2 nights in Dec 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying there, spotless room, amazing bathroom, all round great place. I’ll definitely rebook next time I’m in Victoria.
Stayed 2 nights in Dec 2025

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic rooms, and amazing service
Stayed 3 nights in Nov 2025

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Second time staying at this property. The bed was very tired and the mattress needed replacement badly
Stayed 3 nights in Dec 2025