Hotel Rialto

3.5 star property
VIP Access

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Photo gallery for Hotel Rialto

Front of property – evening/night
Lounge
Reception
Superior Room, 1 King Bed | Living area
Interior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
653 Pandora Ave., Victoria, BC, V8W 1N8
  • Place, Lower Johnson Street
    ‪1 min walk‬
  • Place, Government Street
    ‪1 min walk‬
  • Place, Chinatown
    ‪3 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(22 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(12 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(96 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(52 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(74 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Rialto

Hotel with a restaurant, near Victoria Harbour
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available on request.
Hotel Rialto offers 56 accommodations with coffee/tea makers and bathrobes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Rialto's great location gets high marks from our customers. During your stay, you're just a quick walk from Lower Johnson Street. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have really good things to say about the accommodations, from the comfy beds and overall comfort to the cleanliness and spaciousness
  • Just a 2-minute drive from Victoria Harbour and a few minutes from Victoria Clipper Ferry Terminal
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 850 square feet (79 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rialto. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Victoria hotel is smoke free.

The Palms - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 14.50 per day)
  • Street parking available
  • Secured, covered parking on site (CAD 25 per night)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Palms

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1911
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Nearby parking fee: CAD 14.50 per day(1312 ft away; open 24 hours)
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 16 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Rialto
Hotel Rialto Victoria
Rialto Hotel
Rialto Victoria
Hotel Rialto Hotel
Hotel Rialto Victoria
Hotel Rialto Hotel Victoria

Hotel Rialto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1735 out of 2485 reviews
Rating 8 - Good. 528 out of 2485 reviews
Rating 6 - Okay. 140 out of 2485 reviews
Rating 4 - Poor. 47 out of 2485 reviews
Rating 2 - Terrible. 35 out of 2485 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is situated in a great position, not too far from the centre. Clean and comfy
Stayed 2 nights in Sep 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, amenities
I liked the property for location and convenience. What I didn't like was the lack of a fan in the room ,and continued request for more towels. We came with 4 people which we paid for, yet only 2 or 3 towels everytime
Stayed 4 nights in Aug 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rialto

Very clean nice quiet room with convenient amenities. We loved our stay!
Stayed 2 nights in Jun 2025

6/10 Okay

Nina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having to walk to the hotel at night from the off site parking areas was extremely concerning as a single female. The homeless would banter rude and offensive comments to me. The Hotel was lovely but they need to set up a Valet Service to and from the parking areas so their guests do not have to endure this
Stayed 2 nights in Sep 2025

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is close to my office.
Stayed 1 night in Sep 2025

10/10 Excellent

Monica, Maryville

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is very clean, and we loved that we could walk everywhere.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 2 nights in Sep 2025

8/10 Good

paul

Liked: Cleanliness, property conditions & facilities, room comfort

Nice room centrally located.

First time. Nice room and bedding. Bath towels were worn out. Otherwise everything was great. I liked having Palm bar right there. After hours area is very urban…
Stayed 1 night in Sep 2025

10/10 Excellent

GERRY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff. Location was awesome to shop and walk to the inner harbour and China Town.
Stayed 5 nights in Sep 2025

8/10 Good

Florian

Stayed 1 night in Sep 2025

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Room was not made up until 4:30 pm on the first day. Comments about lack of staff which a guest does not want to hear.
Stayed 3 nights in Sep 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building, the facilities, and the rooms were all very nice. The staff are very friendly and welcoming. However, there are many street-people in the area on the nearby streets and at night it was a constant party and loud noise outside of our window at the corner of Douglas and Pandora until after 3am. As well the crosswalk signals continually chirp away through all hours of the night like an alarm clock. It is hard to overcome the inconvenience of the noise factor. The hotel even puts foam ear plugs in the drawer of the bedside table for your use. So, while the hotel does everything they can to make your stay enjoyable, the local environment greatly detracts from the experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room and beds. Staff was very helpful. View was non existent….. actually looking into another room..
Stayed 3 nights in Sep 2025

10/10 Excellent

Avaleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly helpful front desk.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities
Comfortable, clean and a great area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

William

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
A one cup coffee maker would be great, not everyone likes espresso. Overall the room was comfortable and clean but certainly not worth the rate charged.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to downtown.
Stayed 3 nights in Sep 2025

10/10 Excellent

Julia

Stayed 3 nights in Sep 2025

6/10 Okay

Samantha, Gig harbor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Genuinely everything about the experience was great and I loved coming here but Arlene small older lady who works at the front desk was extremely rude and dismissive during check out and it was clear she was not having a good day.. everyone else was wonderful. It’s highly unnecessary to farewell someone with such a demeanor.
Stayed 2 nights in Sep 2025