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James Bay Inn Hotel & Suites

3.0 star property

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Photo gallery for James Bay Inn Hotel & Suites

Exterior detail
Bar (on property)
Exterior detail
Lobby
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
270 Government Street, Victoria, BC, V8V 2L2
  • Place, Royal BC Museum
    ‪6 min walk‬
  • Place, British Columbia Parliament Building
    ‪7 min walk‬
  • Place, Victoria Harbour
    ‪10 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪13 min walk‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(116 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(62 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(10 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

9.0 out of 10
Wonderful
(37 reviews)
  • Garden view
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms

Cottage, 2 Bedrooms

9.8 out of 10
Exceptional
(7 reviews)
  • 121 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(35 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace

9.4 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Garden Area

Suite, 1 Bedroom, Garden Area | Private kitchenette

Suite, 1 Bedroom, Garden Area

9.4 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium House, 2 Bedrooms, Kitchen, Garden Area

Premium House, 2 Bedrooms, Kitchen, Garden Area | Private kitchenette

Premium House, 2 Bedrooms, Kitchen, Garden Area

  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(56 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

James Bay Inn Hotel & Suites

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services.
James Bay Inn Hotel & Suites offers 40 accommodations with complimentary newspapers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the comfortable beds at James Bay Inn Hotel & Suites. During your stay, you're just a quick walk from Emily Carr House. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes mini golf and hiking/biking trails
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Emily Carr House and 3 minutes by foot from Beacon Hill Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly James Bay Inn Hotel & Suites. Free self parking is available. You'll have access to the health club at a partner property.

This Edwardian Victoria hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
JBI Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JBI Cafe

Things to do

  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Mini golf

Family friendly

  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1911
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10.00 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

James Bay Inn Hotel
The James Bay Hotel
James Bay Hotel
James Bay & Suites Victoria
James Bay Inn Hotel & Suites Hotel
James Bay Inn Hotel & Suites Victoria
James Bay Inn Hotel & Suites Hotel Victoria

James Bay Inn Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1327 out of 1805 reviews
Rating 8 - Good. 401 out of 1805 reviews
Rating 6 - Okay. 49 out of 1805 reviews
Rating 4 - Poor. 12 out of 1805 reviews
Rating 2 - Terrible. 16 out of 1805 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alison

Stayed 5 nights in Dec 2025

10/10 Excellent

Laura

Liked: Amenities
Place was beautifully decorated for the holidays, Hetty at front desk was exceptional with customer service and friendliness, ideal location for seeing all the sights, will definitely come again!!
Stayed 1 night in Dec 2025

8/10 Good

Rhianon

Liked: Cleanliness, amenities, property conditions & facilities
The room was so clean! Beautiful common area. Very nice staff. My only complaint was housekeeping were very loud at around 830AM on Saturday morn, just communicating to each other from down the hall without much consideration. We stayed in 103 on the main floor and it could have something to do with that, but yes, getting back to the hotel at 1AM the evening prior it would have been nice to wake up a little less abruptly. Beautiful stay otherwise.
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
From the staff, to the warm stay, we instantly felt cozy and relaxed. The hotel perfectly encapsulated the historical surroundings of our early christmas stay. Will soon be back for a fourth time!
Stayed 2 nights in Dec 2025

8/10 Good

Elena, North Vancouver

Travelled with family
Liked: Amenities
Very clean room, quiet, we will stay in this hotel again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and super friendly efficient staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Cute quiet small hotel located just out of the business of down town. Decorated nicely for the holidays. Restaurants and cafes within a short walking distance.
Stayed 2 nights in Dec 2025

2/10 Terrible

Elwyn Daryl, Calgary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Review of James Bay Inn - It’s a very quaint hotel, but too quaint. - The walls were paper thin!! You could hear the conversations of the people in the next room!! And in the hallways!! - Internet service was very poor. I had to reinstall my iPhone, and it took over a day! At most that should have taken is less than an hour. We had a person come to the room and he advised us that service was “fine”, that service was slow because of all the people in the hotel. If that is “acceptable” service to you, my sincere apologies … I have a bridge to sell you!! - The TV needs to be replaced. The person that came to the room knows all about it. - Why does the small bar fridge need to be on the floor? That means getting on your hands and knees to access the fridge. Unacceptable!! - The charger on my phone constantly displayed “slow charge”. Don’t try and tell me it was my charger, because the charger works fine elsewhere. There’s a lack of sufficient power coming to the rooms. - There are no elevators and the stairs up to the main level are quite long & steep. There are two levels above that. - There is no coffee in the rooms, so we have to go out to the main lobby to get a coffee. Really!! - The bed is quite high, so we had to climb up into the bed. We felt that mini trampolines should’ve been provided. - The chairs in the room were old. You sunk down into them and could tell that the bottom of the chair was very old.
Stayed 7 nights in Dec 2025

10/10 Excellent

CLIFFORD

Liked: Cleanliness, staff & service, amenities
What a classic old hotel.. From the squeaky uneven floors to decore. We loved it! The historic local photos on the hallway walls were great! Both staff members we spoke to we super friendly! The morning girl was the very animated. The Fan in the closet for some white noise was perfect! We will be back! :)
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good service breakfast was not included, but I did go to the restaurant and join a friend for breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Great location. Clean room and friendly front staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Alayna

Stayed 1 night in Dec 2025

10/10 Excellent

Alyssa

Stayed 3 nights in Dec 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely dinner in the restaurant. The location is excellent for our trip.
Stayed 1 night in Dec 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, comfortable room, good location.
Stayed 1 night in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay will be back
Stayed 5 nights in Dec 2025

10/10 Excellent

peter, Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spotlessly clean room, great location. The JBI is a fantastic hotel for downtown Victoria, highly recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

David, Sooke

Stayed 2 nights in Dec 2025

10/10 Excellent

Jesus J Monge, Chandler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and homey.
Stayed 1 night in Dec 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally comfortable
Stayed 4 nights in Dec 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
I had a short stay at this property arriving late at night and leaving early to head to the west coast. That said, I had a great sleep, the bed was comfortable, the room was well appointed, and the staff were friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to downtown and the harbour, yet quiet and away from heavy traffic. The staff are very welcoming and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, always thoughtful and helpful. The location is perfect, in a lovely, walkable part of town very close to the harbour. The hotel is in a 100-year-old building, with all the associated creaks and bumps that appear in a building from Victoria’s early days. Enjoy the heritage atmosphere!
Stayed 2 nights in Dec 2025