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James Bay Inn Hotel & Suites

3.0 star property

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Photo gallery for James Bay Inn Hotel & Suites

Exterior detail
Point of interest
Exterior detail
Lobby
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
270 Government Street, Victoria, BC, V8V 2L2
  • Place, Government Street
    ‪1 min walk‬
  • Place, British Columbia Parliament Building
    ‪7 min walk‬
  • Place, Royal BC Museum
    ‪7 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪13 min walk‬

Room options

View all photos for Room

Premium bedding, individually decorated, individually furnished, desk

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(120 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(63 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room

Premium bedding, individually decorated, individually furnished, desk

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, individually decorated, individually furnished, desk

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(11 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

9.2 out of 10
Wonderful
(41 reviews)
  • Garden view
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms

Cottage, 2 Bedrooms

9.8 out of 10
Exceptional
(8 reviews)
  • 121 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(40 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace

9.4 out of 10
Exceptional
(12 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Garden Area

Suite, 1 Bedroom, Garden Area | Private kitchenette

Suite, 1 Bedroom, Garden Area

9.6 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium House, 2 Bedrooms, Kitchen, Garden Area

Premium House, 2 Bedrooms, Kitchen, Garden Area | Private kitchenette

Premium House, 2 Bedrooms, Kitchen, Garden Area

  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room

Premium bedding, individually decorated, individually furnished, desk

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, individually decorated, individually furnished, desk

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, individually decorated, individually furnished, desk

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, individually decorated, individually furnished, desk

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, individually decorated, individually furnished, desk

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, individually decorated, individually furnished, desk

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(58 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed

Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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Exterior
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4.4 out of 5, Excellent, 3,136 reviews
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About this property

James Bay Inn Hotel & Suites

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services.
James Bay Inn Hotel & Suites offers 40 accommodations with complimentary newspapers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the comfortable beds at James Bay Inn Hotel & Suites. During your stay, you're just a quick walk from Emily Carr House. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes mini golf and hiking/biking trails
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Emily Carr House and 3 minutes by foot from Beacon Hill Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly James Bay Inn Hotel & Suites. Free self parking is available. You'll have access to the health club at a partner property.

This Edwardian Victoria hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
JBI Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JBI Cafe

Things to do

  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Mini golf

Family friendly

  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1911
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10.00 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

James Bay Inn Hotel
The James Bay Hotel
James Bay Hotel
James Bay & Suites Victoria
James Bay Inn Hotel & Suites Hotel
James Bay Inn Hotel & Suites Victoria
James Bay Inn Hotel & Suites Hotel Victoria

James Bay Inn Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1364 out of 1842 reviews
Rating 8 - Good. 396 out of 1842 reviews
Rating 6 - Okay. 51 out of 1842 reviews
Rating 4 - Poor. 14 out of 1842 reviews
Rating 2 - Terrible. 17 out of 1842 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2026

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Lovely old fashioned atmosphere but very clean as well. Free coffee in lobby in the morning is a nice treat.
Stayed 1 night in Jan 2026

10/10 Excellent

Jake

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A Very Special & Unique Place. 10/10 suggest staying
Stayed 2 nights in Feb 2026

10/10 Excellent

John Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I very much enjoyed my stay at the james bay inn staff was friendly courteous and very personable. Location was excellent with museum, harbour, beacon hill park all within walking distance. The food here was good as well and a very cozy little pub. I would stay here again
Stayed 5 nights in Feb 2026

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff went out of their way to be helpful. The restaurant & pub food excellent.
Stayed 2 nights in Feb 2026

10/10 Excellent

Mae Rainier

Liked: Cleanliness, amenities, property conditions & facilities
I had an excellent stay at James Bay Inn - the room was clean, the bed was comfy, and the floor was quiet. Beautiful architecture and interior in every floor full of Emily Carr's paintings on the walls. It was also convenient to have the pub and restaurant there as well as the 7 minute walk downtown and just a few minutes walk to Beacon Hill Park. However, what stood out the most was how great the manager, Hedy, and Roy at the front desk were. They were so accommodating when I had an issue checking in, and they helped me out greatly. Looking forward to staying here again in the near future!
Stayed 3 nights in Jan 2026

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly, kind and helpful. The room was clean and comfortable. The lobby was charming.
Stayed 4 nights in Feb 2026

10/10 Excellent

Carol

Liked: Staff & service
The room was spotless, I appreciated the comfortable chairs in the room for reading and the areas outside the room for reading. I liked having windows at night that opened. I loved the decor, I felt like I was at home. The room was very cozy. The staff was friendly and very helpful. I ejoyed the sitting area downstairs, we had some lovely conversations with other guests. It was silent at night and the location is superb
Stayed 4 nights in Feb 2026

6/10 Okay

Massimo

Liked: Cleanliness
Friendly staff, hotel full of character even the floors are slightly sloped in rooms! All Part of the adventure. Clean comfortable rooms. Restaurant and pub simply good with lots of character also, good food and drinks and great staff. The place is full of regulars, they keep coming back. I booked a third party booking although I did try to book through the hotel. Price was much higher. The manager said to ask for him next time. I will return.
Stayed 2 nights in Feb 2026

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff are great, Helpful and professional. The location is terrific. Close to downtown but in a very quiet neighbourhood. There is a restaurant and pub onsite but there is minimal noise from either. The hotel and rooms are not new. This is a quaint hotel with some quirky features. However, dollar for value, it is a five out of five.The beds are comfortable and the rooms are very clean and quiet. We plan to stay here again!
Stayed 1 night in Jan 2026

10/10 Excellent

yvonne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous
Stayed 1 night in Feb 2026

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was so great. Old world feel, charming furnishings, photos of Victoria’s history, hidden balconies and quiet corners, friendly, welcoming staff, clean rooms all in beautiful, historic James Bay. What more could you want?
Stayed 1 night in Jan 2026

10/10 Excellent

JEFFREY

Friendly staff, comfortable, historic feel, excellent location. Highly recommend!
Stayed 1 night in Feb 2026

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Comfy bed, very clean, lively pub, decent breakfast
Stayed 1 night in Feb 2026

10/10 Excellent

Abhinav

Stayed 3 nights in Jan 2026

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
spotless
Stayed 1 night in Feb 2026

10/10 Excellent

Josh

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of my fave places to stay in Victoria. Great customer service, reasonable rates, walkable to the downtown harbor and great restaurant on site. Have stayed here 5+ times in the last few years.
Stayed 2 nights in Jan 2026

10/10 Excellent

Hengameh

Liked: Cleanliness, amenities, property conditions & facilities
This is such a charming gem in an excellent location with wonderful staff!! I would return in an instant:)
Stayed 9 nights in Jan 2026

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very, very clean rooms. staff were so helpful, food at the pub was amazing and good prices. Looking forward to going back in the spring.
Stayed 2 nights in Jan 2026

10/10 Excellent

Doris, Burnaby

Stayed 2 nights in Nov 2025

8/10 Good

Cory

Travelled with family
Amenities
Stayed 3 nights in Jan 2026

6/10 Okay

Vicki

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
JBI is old and lacking the niceties of a building built in this century but it was clean and secure and a short walk from the harbor and Beacon Hill park. The bathroom is SMALL. The towels are so very threadbare and thin. Can’t control the heat in the room yourself…wished I could. The music from the pub quit at 10:00 pm tho’. Ate a lovely breakfast at the restaurant downstairs. The housecleaning staff were wonderful and the front desk Manager was pleasant and chatty. He brightened my day!
Stayed 5 nights in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The James Bay Inn is an eclectic, wonderful hotel. The staff is exceptional, and the hotel is ideally situated with easy access to downtown Victoria as well as Beacon Hill Park. Daily housekeeping, which is a luxury these days, was greatly appreciated. I recommend this hotel most highly.
Stayed 4 nights in Jan 2026

10/10 Excellent

Susie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Great greeting, service, etc Heddy is awesome
Stayed 1 night in Jan 2026