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James Bay Inn Hotel & Suites

3.0 star property

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Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
270 Government Street, Victoria, BC, V8V 2L2
  • Royal BC Museum
    ‪6 min walk‬
  • Victoria Harbour
    ‪10 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪11 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪35 min drive‬

Room options

View all photos for Premium House, 2 Bedrooms, Kitchen, Garden Area

Premium House, 2 Bedrooms, Kitchen, Garden Area | Private kitchenette

Premium House, 2 Bedrooms, Kitchen, Garden Area

  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden Area

Suite, 1 Bedroom, Garden Area | Private kitchenette

Suite, 1 Bedroom, Garden Area

9.4 out of 10
Exceptional
(9 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(32 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace

9.4 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms

Cottage, 2 Bedrooms

9.6 out of 10
Exceptional
(5 reviews)
  • 121 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

8.8 out of 10
Excellent
(28 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(101 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(53 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(48 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

James Bay Inn Hotel & Suites

Eco-certified hotel with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services.
James Bay Inn Hotel & Suites offers 40 accommodations with complimentary newspapers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the comfortable beds at James Bay Inn Hotel & Suites. During your stay, you're just a quick walk from Royal BC Museum. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes mini golf and hiking/biking trails
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Emily Carr House and 3 minutes by foot from Beacon Hill Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the eco-certified James Bay Inn Hotel & Suites. Free self parking is available. You'll have access to the health club at a partner property.

This Edwardian Victoria hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
JBI Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JBI Cafe

Things to do

  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Mini golf

Family friendly

  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1911
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10.00 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

James Bay Inn Hotel
The James Bay Hotel
James Bay Hotel
James Bay & Suites Victoria
James Bay Inn Hotel & Suites Hotel
James Bay Inn Hotel & Suites Victoria
James Bay Inn Hotel & Suites Hotel Victoria

James Bay Inn Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1201 out of 1657 reviews
Rating 8 - Good. 382 out of 1657 reviews
Rating 6 - Okay. 46 out of 1657 reviews
Rating 4 - Poor. 14 out of 1657 reviews
Rating 2 - Terrible. 14 out of 1657 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
A tale of two rooms. First night rates a “2”, we stayed in Room 103 (don’t!), people from the on-site pub congregate right below the window, smoke cigarettes and talk until the pub closes at midnight. Second night rates a “4”, the staff was great and, after we had complained, moved us to another room (319). Much better. Again, shout out to the staff who was fantastic and very accommodating (seemed to be the manager or owner).
Stayed 2 nights in May 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the building beside the main hotek and itcwas so quiet.
Stayed 2 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Xiaotian

Liked: Cleanliness, staff & service, property conditions & facilities
perfect choice if you wanna have one night's stay in James Bay
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were above and beyond friendly, helpful, respectful and supportive. Upon arrival, they carried our heaviest suitcase upstairs (this is a heritage building without an elevator.) we enjoyed down time on the balcony overlooking the front entrance when we returned after long days of walking. The restaurant had very nice breakfasts.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Apr 2025

10/10 Excellent

Jillian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value in an excellent location.
Stayed 1 night in Apr 2025

10/10 Excellent

April Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the James Bay Inn. The location near Downtown Victoria is wonderful. The neighborhood and the hotel are very quiet. The staff was extremely friendly and helpful; especially Hedy, who carried our luggage up three flights of stairs and recommended delicious restaurants like Il Terrazzo. Even though there are no elevators, we would definitely stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
We love the "old fashioned" feel of this hotel. We love the location on a residential street and walking distance to the center in one direction and the water in the other direction. We like the pub and restaurant on site for dining options.
Stayed 2 nights in Apr 2025

10/10 Excellent

Louie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to everything.
Stayed 1 night in Apr 2025

10/10 Excellent

Leannder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have no mobility issues, this property is perfect. I could walk right downtown Victoria with no issues. I rented a suite, it was huge. It had a full kitchen. This is a heritage building due to it being built in 1911. If you have mobility problems, this place would not be a good one. There are no elevators and stairs.
Stayed 3 nights in Apr 2025

10/10 Excellent

Anne

Liked: Amenities
The James Bay Inn is my favourite hotel in Victoria. The rooms are clean and comfortable, bedding is great, and the staff are friendly while providing exceptional service. Thank you once again, JBI! I will be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, property conditions & facilities
Great location and customer service. Very clean!
Stayed 2 nights in Apr 2025

10/10 Excellent

Birgit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. So charming. Great location, close to everything. Comfortable bed and linens and nice hot shower. Not ideal for anyone with disabilities as there is no elevator so be sure you assign for 1st floor accommodations. Otherwise this is a great find and we highly recommend the James Bay Inn.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Amenities
Friendliest staff ever. Restaurant was excellent. The only drawback to this quaint and quiet hotel is no elevators. But staff carried our bags up and down for us ! I will be back. Walking distance to downtown!
Stayed 4 nights in Apr 2025

10/10 Excellent

Leslie

Only bad thing is no elevator
Stayed 3 nights in Apr 2025

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at James Bay Inn, Hotel And Suites. It is close to many things that make your stay enjoyable. For example, you can easily walk to shops, other eating places, Victoria downtown (including the Harbour) and Beacon Hill Park. If I was returning to Victoria, I would have no hesitation to rebook James Bay Inn.
Stayed 4 nights in Apr 2025

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed this very quaint inn. The location was excellent and it felt like I lived in the neighborhood.
Stayed 4 nights in Apr 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay, lovely area
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Bhavya

Good!
Stayed 2 nights in Apr 2025

10/10 Excellent

Judy, Surrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Always lovely. Great staff and service. Coffee and water always available, Great location. Safe and quiet.
Stayed 3 nights in Apr 2025

6/10 Okay

Torben

Liked: Cleanliness, staff & service
Great location, great price, easy parking unless you arrive when the bar is busy. Rooms are small as expected for a hotel of this vintage. Furnishings, decor, and details are budget and dates. If your priority is value, safety, or location it’s a good choice. For a special occasion or if planning to spend much time in your room, maybe not.
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025