James Bay Inn Hotel & Suites

3.0 star property

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Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
270 Government Street, Victoria, BC, V8V 2L2
  • Royal BC Museum
    ‪6 min walk‬
  • Victoria Harbour
    ‪10 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪11 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪35 min drive‬

Room options

Premium House, 2 Bedrooms, Kitchen, Garden Area

  • 102 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 Queen Bed

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Garden Area

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 Queen Bed, Terrace

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Cottage, 2 Bedrooms

  • 121 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Traditional Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

James Bay Inn Hotel & Suites

Eco-certified hotel with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services.
James Bay Inn Hotel & Suites offers 40 accommodations with complimentary newspapers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the comfortable beds at James Bay Inn Hotel & Suites. During your stay, you're just a quick walk from Royal BC Museum. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes mini golf and hiking/biking trails
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Emily Carr House and 3 minutes by foot from Beacon Hill Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the eco-certified James Bay Inn Hotel & Suites. Free self parking is available. You'll have access to the health club at a partner property.

This Edwardian Victoria hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
JBI Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JBI Cafe

Things to do

  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Mini golf

Family friendly

  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1911
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10.00 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

James Bay Inn Hotel
The James Bay Hotel
James Bay Hotel
James Bay & Suites Victoria
James Bay Inn Hotel & Suites Hotel
James Bay Inn Hotel & Suites Victoria
James Bay Inn Hotel & Suites Hotel Victoria

James Bay Inn Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1159 out of 1601 reviews
Rating 8 - Good. 370 out of 1601 reviews
Rating 6 - Okay. 46 out of 1601 reviews
Rating 4 - Poor. 13 out of 1601 reviews
Rating 2 - Terrible. 13 out of 1601 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William, Comox

Liked: Cleanliness, staff & service, property conditions & facilities
The JBI has the feel of a traditional Inn, from the warm and friendly welcome, through the immaculately maintained heritage structure to your spotlessly clean room! A blend of antique furnishings and modern comfort features such as the wonderful mattress greatly enhanced our stay. Although just a short stroll to the touristy Downtown attractions, make time to explore James Bay and Cook Street Villages to enjoy the plethora of pubs, restaurants and shops, all with a friendly and welcoming vibe. JBI is our first choice for all future visits to Victoria!
Stayed 3 nights in Mar 2025

10/10 Excellent

John-Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!
Stayed 2 nights in Mar 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heddi made us feel at home, what a terrific ambassador for the Inn.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a property with lots of character, walkable to downtown and the room was very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old world comfort and convenient location

The James Bay Hotel is a lovely and comfortable home away from home when visiting Victoria. It is close to downtown and a 5 minute walk to the bus loop connecting to all routes. The management is friendly and very helpful! The restaurant and pub are conveniently situated on the first floor. With good food, welcoming staff and decent prices.. who could ask for more? The only negative .. the amount of stairs to get into the hotel.. and no elevator. Young legs will have no problem! 😃
Stayed 3 nights in Feb 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved her stay at the James Bay Inn. So close to downtown. It’s so charming in the history in the building is fascinating. The staff was so friendly all of them and the room was very very clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicola da

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Really enjoyed our stay. It is an older building and the elevator was out, but we were well aware of that ahead of time. Really friendly folks and they made the stay great!
Stayed 6 nights in Mar 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here. Lovely and quiet. Nothing super fancy but well done. Love the wonky floors. Building built in 1911 there has been some… settling.
Stayed 2 nights in Mar 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service
It was a unique experience staying in a boutique hotel. Customer service was great! Location fantastic! It would have been perfect if our room had the convenience of a microwave and an electric kettle. Thank you!
Stayed 3 nights in Mar 2025

8/10 Good

Maria Sheryll D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to tourist attractions.
Stayed 4 nights in Mar 2025

8/10 Good

Rhonda, Mill Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel with large room and bathroom. Nice staff. Good location
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Cassandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making our stay in Victoria easy and comfortable! This was a wonderful oasis from the busy city
Stayed 1 night in Mar 2025

10/10 Excellent

Lori, St. Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Emily Carr art work!
Stayed 1 night in Mar 2025

10/10 Excellent

Rose

Travelled with family
Liked: Amenities
The inn was very close to downtown, a beaurtiful park and coast line for exploring. The staff were personable and extremely helpful.
Stayed 6 nights in Mar 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the inn
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality

Our first stay and it was excellent! Thank you for your kindness and hospitality. We'll be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Jocelyn

Stayed 2 nights in Mar 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel owner ever

Absolute best budget hotel. Friendliest owner and staff. I’d stay here again hands down. Great location- 10-15 min walk to downtown but James Bay Area is really nice. Super close to Ogden Point.
Stayed 5 nights in Mar 2025

10/10 Excellent

M

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite this time was basically an efficiency suite with a separate, well equipped kitchen, bath and bedroom lounge as well as an attached deck. Because of the time of year and weather we didn't have an opportunity to use the deck but found ourselves made to feel very comfortable within the unit. We LOVED the adjacent JBI restaurant and pub, the atmosphere was comfy every meal was great! This was our second stay and the friends we recommended it to stayed as well. A real gem and we will most definitely be back!
Stayed 3 nights in Mar 2025