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James Bay Inn Hotel & Suites

3.0 star property

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Exterior detail
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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
270 Government Street, Victoria, BC, V8V 2L2
  • Place, Royal BC Museum
    ‪6 min walk‬
  • Place, British Columbia Parliament Building
    ‪7 min walk‬
  • Place, Victoria Harbour
    ‪10 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(110 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(57 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

8.8 out of 10
Excellent
(33 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms

Cottage, 2 Bedrooms

9.8 out of 10
Exceptional
(6 reviews)
  • 121 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(33 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace

9.4 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Garden Area

Suite, 1 Bedroom, Garden Area | Private kitchenette

Suite, 1 Bedroom, Garden Area

9.4 out of 10
Exceptional
(10 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium House, 2 Bedrooms, Kitchen, Garden Area

Premium House, 2 Bedrooms, Kitchen, Garden Area | Private kitchenette

Premium House, 2 Bedrooms, Kitchen, Garden Area

  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(55 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

James Bay Inn Hotel & Suites

Edwardian hotel with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services.
James Bay Inn Hotel & Suites offers 40 accommodations with complimentary newspapers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the comfortable beds at James Bay Inn Hotel & Suites. During your stay, you're just a quick walk from Government Street. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes mini golf and hiking/biking trails
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Emily Carr House and 3 minutes by foot from Beacon Hill Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly James Bay Inn Hotel & Suites. Free self parking is available. You'll have access to the health club at a partner property.

This Edwardian Victoria hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
JBI Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JBI Cafe

Things to do

  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Mini golf

Family friendly

  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1911
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10.00 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

James Bay Inn Hotel
The James Bay Hotel
James Bay Hotel
James Bay & Suites Victoria
James Bay Inn Hotel & Suites Hotel
James Bay Inn Hotel & Suites Victoria
James Bay Inn Hotel & Suites Hotel Victoria

James Bay Inn Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1299 out of 1771 reviews
Rating 8 - Good. 397 out of 1771 reviews
Rating 6 - Okay. 44 out of 1771 reviews
Rating 4 - Poor. 14 out of 1771 reviews
Rating 2 - Terrible. 17 out of 1771 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with an amazing staff
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Visit

Love the James Bay Inn, the water in the lobby is great and the decor is lovely
Stayed 2 nights in Sep 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool historic hotel. Staff was excellent.
Stayed 4 nights in Sep 2025

10/10 Excellent

Russell S, CHINO VALLEY

Liked: Cleanliness, staff & service, property conditions & facilities
An awesome stay in a historic motel
Stayed 5 nights in Sep 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Victoria, Vancouver Island

Booked this hotel as was let down by Airbnb! However, it was a great change for us, close and within walking distance to Victoria. Ease of parking in order to do Whale Watching trip. Totally recommend, very quaint and quirky old building.
Stayed 1 night in Sep 2025

10/10 Excellent

Thaddeus, Parksville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this inn. Very quiet and nice comfy bed. Close and walking distance to the inner harbour. We will stay there again.

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Victoria's inner harbour and shopping. Very friendly and helpful staff. Bed very comfy. For our first visit to Victoria, it was perfect!
Stayed 5 nights in Sep 2025

10/10 Excellent

Beckie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, quirky but fun! Walkable to all of Victoria’s best.
Stayed 1 night in Sep 2025

10/10 Excellent

Cary

Always nice when we stay there, breakfast downstairs is a good convenient option.
Stayed 1 night in Sep 2025

8/10 Good

Ursula

Liked: Staff & service, property conditions & facilities
I liked the stufg
Stayed 1 night in Sep 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, tea and coffee plus fruit available in reception 24 hrs/day, close to transport and major attractions. Would definately stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay
Stayed 4 nights in Sep 2025

10/10 Excellent

John, Saint Paul

Stayed 1 night in Sep 2025

6/10 Okay

Mary Beth

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food in the restuarant and pub. we will return and tell others about the Inn. Had a great time at the Bryan Adams concert with Roy!
Stayed 1 night in Sep 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the James Bay Inn. We stayed in a "Garden Area Suite," which is a smaller building situated directly next to the main inn. The multi-room suite was clean and quiet and really big. Our only regret was that we could only stay for a single night. While there are mostly homes in the blocks directly surrounding the inn, it is convenient to both the wharf and downtown (about 15-20 minutes walk to either) and Beacon Hill Park (about two blocks away). Front desk service was great. We also ate at the pub/restaurant for both lunch and dinner. Lunch was great, but we had a very rude waitress at dinner (thus the four-star score for service). Overall, we loved our 24 hours in Victoria (which included a sunset whale-watching cruise), and plan to return; I would certainly consider staying at the James Bay Inn on any future trips.
View of Garden Outside of Room (Lots of humming birds!)
View of Side Building where Garden Suite was Located
Side View of Inn with Lots of Easy Parking
View Inside On-Site Pub
Stayed 1 night in Sep 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a bland cookie cutter chain hotel this is not for you. Quirky with a decor recovered with a time machine. Loved it, great location and short walk from downtown. Dont miss staying at this gem if you are in town.
Stayed 2 nights in Sep 2025

2/10 Terrible

oona

Stayed 2 nights in Jul 2025

10/10 Excellent

Scott, Rockwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Room was clean, staff were friendly and helpful, and restaurant was convenient. Only suggestion would be to get better shampoo and more of it for a room of 2 or more people. Shampoo did not lather so had to use soap.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, personable staff. Place is full of character.
Stayed 2 nights in Sep 2025

10/10 Excellent

Denise

Travelled with family
Liked: Amenities
This is a very unique hotel, it’s old and quaint. It’s very clean and offers complementary coffee in the lobby each morning. It includes a restaurant with great food. It could use some upgrades (carpet in room), but it’s well cared for. I would stay there again it’s very central to the harbour area, just a few blocks to walk.
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in person was so understanding when we asked for a first floor room instead of the third floor. No elevator in this hotel. And, he remembered us from two years ago.
Stayed 1 night in Sep 2025

4/10 Poor

Marko

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Hot closet size room

If you are looking to stay in your British grandmas closet, this place is for you. Otherwise look elsewhere. I booked a standard room with double bed. After a long day of travel I was greeted by rather odd clerk (very weird and sarcastic sense of humour) and she was checking in a couple in front of me. I overheard her as she described their room as petite and the size of closet (her words). Apparently I was right above them in the same size "petite" room. I got into the room and double bed took 90% of the room. Paper thin walls..i could easily hear conversation in the next room.To my surprise there was a small fan. No AC!!! Window didnt have a screen. Bed was rock hard, pillows flat. Second night i spent an hour chasing a mosquito. Fourth day wasp got in. Bathroom was small but ok other than no tub and shower was pretty small. Even thought temperatures were barely 20 Celsius (70 F) room was very hot at all times. I had to leave fan running for the duration of the stay, however no screen on the window was an issue for bugs. Hotel was old but nicely renovated (if you enjoy old british inn style) This hotel needs to specify size of room and add screens to window if AC is not an option. Specify there is NO AC in the room. You need to specify if the room has tub or shower. I was hoping to stay away from hotel chains and a bit out of downtown (within walking distance) but room was disappointing.
Stayed 5 nights in Sep 2025