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The Oswego Hotel

4.0 star property
VIP Access

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Photo gallery for The Oswego Hotel

Exterior
Lobby sitting area
Property entrance
Suite, 2 Bedrooms | Private kitchen
Breakfast, lunch, dinner served; garden views

Popular amenities

  • Bar
  • Gym

Explore the area

Map
500 Oswego Street, Victoria, BC, V8V5C1
  • Victoria Clipper Ferry Terminal
    ‪3 min walk‬
  • Victoria Harbour
    ‪3 min walk‬
  • Royal BC Museum
    ‪9 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Basic Studio Suite, 1 Queen Bed

Basic Studio Suite, 1 Queen Bed

Basic Studio Suite, 1 Queen Bed

9.8 out of 10
Exceptional
(94 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Bedroom

Microwave, stovetop, dishwasher, coffee/tea maker

Standard Suite, 1 Bedroom

9.2 out of 10
Wonderful
(56 reviews)
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom

2 bedrooms, premium bedding, down duvets, Tempur-Pedic beds

Premium Suite, 1 Bedroom

9.2 out of 10
Wonderful
(33 reviews)
  • 56.0 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(32 reviews)
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

The Oswego Hotel

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Change of bedsheets is available on request.
The Oswego Hotel offers 80 accommodations with iPod docking stations and coffee/tea makers. These individually furnished accommodations include dining tables. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The sightseeing around The Oswego Hotel gets high marks from our customers. During your stay, you're just a quick walk from Victoria Harbour. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. Some of the pet-friendly amenities this property offers include food and water bowls and pet-sitting services.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy garden views while dining at The Aegir Room
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and yoga classes
  • Guests really like the accommodations for the cleanliness, spaciousness, and overall comfort
  • Just a 4-minute walk from Victoria Harbour and 6 minutes by foot from Victoria Clipper Ferry Terminal
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and pet-sitting services
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and a vending machine are also featured at the eco-certified The Oswego Hotel. Parking is available for a fee.

This 4-star Victoria hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:30 AM.
The Aegir Room - Overlooking the garden, this lobby lounge serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Aegir Room

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Evening entertainment
  • Games
  • Private wine tours
  • TV in common areas
  • Wine tours
  • Yoga classes

Family friendly

  • Children's games
  • Dining table
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Ice maker
  • Microwave
  • Mixer
  • Paper towels
  • Toaster

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls and pet-sitting services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15.00 to 40 per person
  • Covered self parking fee: CAD 20 per day
  • Pet fee: CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number ST861410328
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Oswego
Oswego Hotel
Oswego Hotel Victoria
Oswego Victoria
The Oswego Hotel Hotel
The Oswego Hotel Victoria
The Oswego Hotel Hotel Victoria

The Oswego Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1077 out of 1440 reviews
Rating 8 - Good. 258 out of 1440 reviews
Rating 6 - Okay. 74 out of 1440 reviews
Rating 4 - Poor. 21 out of 1440 reviews
Rating 2 - Terrible. 10 out of 1440 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Juan

Travelled with partner
Everything was good but the coffee machine in the room doesnt Work properly
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed

All 3 of us - very impressed - large space - updated & clean. We will stay at the Oswego again.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Great property but room was hot. Had to have a fan.
Stayed 2 nights in Apr 2025

10/10 Excellent

Connie

Travelled with group
Liked: Amenities
Great Hotel with friendly staff. Nicely decorated suites with a good floor plan, in a great location in James Bay.
Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Location and room was fantastic!
Stayed 1 night in Apr 2025

10/10 Excellent

Dandridge Marilou

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our visit. Brought our pup who was welcome throughout. Meals great. Cocktails great. Staff went out of their way to be helpful. Well situated in the city.
Stayed 7 nights in Apr 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love it there
Stayed 3 nights in Apr 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

L.M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch option !
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. Very quiet, staff are friendly and helpful. I enjoyed my stay O much that I will return here on my next trip.
Stayed 2 nights in Apr 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Coming Back

We really enjoyed our stay here and will definitely be coming back. The hotel is very pet friendly and comfortable. As we visit Victoria to visit family it is great to have a suite instead of a regular hotel room, people can come and visit in comfort, there are enough chairs and a place to eat without everyone having to squeeze onto the hotel bed.
Stayed 2 nights in Apr 2025

10/10 Excellent

April

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when in town.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oswego was Wonderful!

The staff were exceptional - friendly, intuitive, professional. The Oswego's location was perfect, just a couple blocks from the Clipper terminal and a wonderful "home base" for our Girlfriend's Getaway. Room was immaculate, well appointed. We had a studio suite for five days and it exceeded our expectations. Easily walk everywhere in the beautiful city of Victoria. Can't wait to return to our new favorite hotel in our new favorite city.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jacqueline, Vancouver

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really wonderful time here with my dog! The room was huge, it was actually just a 1 bedroom apartment. It’s in a really nice neighbourhood and easy walking distance to all the shops and waterfront. The restaurant in the main level was great too, really good food, and was also pet friendly so I didn’t have to leave my dog in my room for dinner! Will definitely stay here again, and highly recommend for anyone looking for a pet friendly hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property
Stayed 2 nights in Apr 2025

10/10 Excellent

Esmeralda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one was very friendly, we definitely enjoyed our stay.
Stayed 1 night in Apr 2025

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one issue. The bed size was listed as a queen. It was a double bed. Both my partner and I are tall people. We were quite sleep deprived in the morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Jack Liwei

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect scenic location, walking distance to the harbour, Empress hotel and the Parliament! The restaurant next to the lobby is fairly priced and provides great coffee. Front desk staff are friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a really great location, walkable to inner harbour and various good restaurants. Staff were great as well.
Stayed 2 nights in Apr 2025

8/10 Good

Adriana

Stayed 2 nights in Apr 2025

10/10 Excellent

Raissa

Liked: Staff & service
I had a wonderful stay at The Oswego Hotel. it truly exceeded my expectations. The location is perfect, just a short walk to everything. The room was spacious and well-equipped with a full kitchen, which made my stay even more convenient. The bed was incredibly comfortable, and the staff were friendly and welcoming. Highly recommended!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeff

Stayed 1 night in Apr 2025

8/10 Good

Angelito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

$20. Parking fee.

Everything was good . Just feel parking fee was too much . Should have been included in hotel fees prior or $10. would be more reasonable.
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025