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Victoria Marriott Inner Harbour

4.0 star property

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Photo gallery for Victoria Marriott Inner Harbour

Premium bedding, in-room safe, desk, blackout curtains
Lobby sitting area
Terrace/patio
Property amenity
Concierge desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
728 Humboldt St, Victoria, BC, V8W3Z5
  • Royal BC Museum
    ‪6 min walk‬
  • Victoria Harbour
    ‪10 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪12 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, City View (Balcony)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, City View (Balcony)

8.6 out of 10
Excellent
(17 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(66 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, City View

9.8 out of 10
Exceptional
(16 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Corner)

Room, 1 King Bed, Non Smoking, City View (Corner)

Room, 1 King Bed, Non Smoking, City View (Corner)

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Non Smoking, City View

9.8 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds, Non Smoking, City View

9.8 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, City View

8.6 out of 10
Excellent
(12 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(79 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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4.6 out of 5, Wonderful, 1,009 reviews
The price is €171
includes taxes & fees
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About this property

Victoria Marriott Inner Harbour

Eco-certified hotel with a fitness center and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Victoria Marriott Inner Harbour offers 236 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Victoria Marriott Inner Harbour's great location. During your stay, you're just a quick walk from Victoria Harbour. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from Victoria Conference Centre and 4 minutes by foot from Royal BC Museum
  • Pets welcome for a fee
Victoria Marriott Inner Harbour offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the eco-certified Victoria Marriott Inner Harbour. Parking is available for a fee.

This 4-star Victoria hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 6:30 AM to noon.
Victoria Marriott Inner Harbour has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 28 per day)
  • Secured, covered valet parking on site (CAD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11 AM on weekdays and 6:30 AM to noon on weekends; CAD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 25 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 25 per person
  • Covered self parking fee: CAD 28 per day (in/out privileges)
  • Covered valet parking fee: CAD 35 per day (in/out privileges)
  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Inner Harbour
Marriott Inner Harbour Hotel
Marriott Inner Harbour Victoria
Marriott Victoria
Marriott Victoria Harbour
Marriott Victoria Inner Harbour
Victoria Inner Harbour Marriott
Victoria Marriott
Victoria Marriott Inner Harbour
Victoria Marriott Inner Harbour Hotel
Victoria Marriott Inner Harbour Hotel Victoria
Victoria Marriott Inner Harbour Hotel
Victoria Marriott Inner Harbour Victoria
Victoria Marriott Inner Harbour Hotel Victoria

Victoria Marriott Inner Harbour Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1005 reviews
Rating 8 - Good. 265 out of 1005 reviews
Rating 6 - Okay. 85 out of 1005 reviews
Rating 4 - Poor. 45 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, but not too busy and easy access to the shops, park and beach.
Stayed 2 nights in Jun 2025

10/10 Excellent

David, Seattle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I really appreciate the flexibility of the registration team and management to handle our situation where the people checking in and the people booking the stay were different. They handled it with no issues, which is not as common as one might expect. Site is great, too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the Victoria Marriott Inner Harbour. Staff and amenities were excellent. Fire & Water restaurant at the hotel was great. Hotel is within walking distance of all major city sites. I had a great experience and look forward to visiting again
Stayed 6 nights in Jun 2025

8/10 Good

Leon, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location (close to everything). Telephone operator assistance POOR (as an example, no itemized list included in the laundry bag; we were told by the operator to take the bag to front desk to have the content reviewed and, supposedly listed - quite strange). Housekeeping very effective and friendly
Stayed 10 nights in May 2025

10/10 Excellent

Amanda

Stayed 1 night in May 2025

10/10 Excellent

jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The construction around the hotel is a little problematic, but obviously not the hotel’s fault
Stayed 3 nights in Jun 2025

8/10 Good

Annie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay at the Victoria Marriott for my family with 2 little ones! The hotel was able to accommodate early check in and late check out for my family which was amazing! Only minor things to complain about. The chat support with the hotel through Expedia was lacking, the person was on vacation but when they came back they didn’t address my questions promptly. Said they would have microwave ready (needed for the kids) but I had to call to get it. Didn’t let me know if there’s a bathtub or if early check in/late check out was available, so I had to call hotel. Black out blinds didn’t quite cover the whole window so the sunlight woke up my kids a bit too early. Missing floor bath mat first day we were there. Had to ask for house keeping to bring extra towels because things weren’t always restocks, including daily complimentary water - will give them credit how quickly they got things to the room. The staff at check in seemed indifferent we were there. Bell person / valet person were friendly though and helpful getting us unloaded/loaded with all our luggages, which is great when you got your hands full with the kids! There was construction across the street which isn’t great of course, but out of their control. Would stay there again, but there’s definitely some room for improvement for communication and care!
Stayed 3 nights in May 2025

6/10 Okay

YING

Stayed 1 night in May 2025

4/10 Poor

Nathan

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Good, central location but the customer service was terrible. We arrived at check in time and were told our room was not yet ready. They didn’t offer us anything and simply made us wait until they had confirmed we could enter. No one offered to help with our bags, We were not asked if we were loyalty members or offered to sign up ( we are members). We asked for plates and had to wait a very long time. They didn’t offer coffee unless we were members who were at a certain “level”. We did not feel welcomed at all and it gave a very exclusive vibe- like we were second class guests. Those who did housekeeping did a beautiful job. We have stayed at Vancouver’s downtown pinnacle where we received an incredible welcome, so this stay in Victoria stands in stark contrast in the worst way.
Stayed 4 nights in May 2025

8/10 Good

Robert, Drury

Liked: Cleanliness, amenities, property conditions & facilities
Close to the centre. Nice and clean room but an empty fridge apart from 2 bottles of water on arrival. Had expected more from our room. Used to a full assortment of drinks and nibbles. After all we just spend 17hrs of travel in total to get to our destination.
Stayed 2 nights in Jun 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique. Great restaurant!
Stayed 2 nights in May 2025

10/10 Excellent

Kelsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Ray

Stayed 1 night in May 2025

8/10 Good

Michelle

Stayed 2 nights in Apr 2025

8/10 Good

Jason

Stayed 1 night in May 2025

2/10 Terrible

arlene

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room wasnt resdy. They ssid they'd text. They did not. While rooms have been updated, they are overpriced. 18 years staying at Marriott and its not great.
Stayed 1 night in May 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location walkable and parking was easy to access
Stayed 2 nights in May 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Large construction right across from us, so the balcony was useless. And not that they can control it, but the buildings now in front of this property block all views of the harbor and or Empress Hotel. We heard ambulance or police sirens every night. And several each night. Besides the noise and what you see outside your windows, it is a great hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable place to stay.

Comfortable place to stay in downtown Victoria and staff are personable. Appreciated complimentary tea, coffee & cookies. Also appreciate the eco approach to shower products, all in pump bottles. Enjoyed the pool. Location great for walking almost everywhere you want to go.
Stayed 2 nights in May 2025

8/10 Good

Jack

Stayed 2 nights in May 2025

10/10 Excellent

Norma-Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay
Stayed 3 nights in May 2025

10/10 Excellent

Chao, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Nico

Stayed 3 nights in May 2025

6/10 Okay

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, nice staff but wifi was terrible for the entire stay and created issues for our work/play stay
Stayed 4 nights in May 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025