See all properties

PLAZA Premium Wien

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for PLAZA Premium Wien

Enjoy a wide selection of dishes at our central serving area, offering efficient service for all guests.
Relax in our spacious lobby with comfortable seating, a reception desk, and a large screen displaying content.
Two single beds with white linens and dark brown headboards, a nightstand with a lamp and flowers, and a city view.
Welcome to our hotel lobby, featuring a reception desk, comfortable seating area, and a spacious layout.
Experience the sleek, contemporary design of this hotel, featuring a prominent entrance and standard rooms with windows.

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Hertha-Firnberg-Straße 5, Vienna, Wien, 1100
  • Vienna Twin Tower
    ‪3 min walk‬
  • Vienna State Opera
    ‪6 min drive‬
  • Schönbrunn Palace
    ‪6 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Comfort Double Room

1 bedroom, in-room safe, desk, laptop workspace

Comfort Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite

Suite | Living area

Suite

  • 40 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Double Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Triple Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Enjoy a variety of food and beverage options at our central island.

Prize by Radisson, Vienna City

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1130)
The price is €103
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Prize by Radisson, Vienna City

About this property

PLAZA Premium Wien

Pet-friendly hotel with a full-service spa connected to the convention center in Vienna
This smoke-free hotel features a full-service spa, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Change of towels is available on request.
PLAZA Premium Wien offers 173 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desk chairs. Televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at PLAZA Premium Wien. During your stay, you'll be connected to the convention center, and just a quick walk from Vienna Twin Tower. Features include free WiFi in public areas, plus a full-service spa and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front-desk safe, a 24-hour business center, and 8 meeting rooms
  • 7 minutes by car from Schönbrunn Palace and 7 minutes from Vienna State Opera
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
PLAZA Premium Wien offers its guests a full-service spa. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly PLAZA Premium Wien. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 20 per day)
  • Secured, covered extended parking on site (EUR 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 19 for adults and EUR 9.50 for children aged 6-11
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • 8 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-cm TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children aged 6 to 11
  • Airport shuttle fee: EUR 100 per vehicle (roundtrip, maximum occupancy 3)
  • Covered self parking fee: EUR 20 per day
  • Covered extended parking fee: EUR 20 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
PLAZA Premium Wien offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Pets not permitted in the restaurant and at the buffet
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Arthur Garden Inn Hotel
PLAZA Premium Wien Hotel
PLAZA Premium Wien Vienna
PLAZA Premium Wien Hotel Vienna

PLAZA Premium Wien Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 92 out of 184 reviews
Rating 8 - Good. 51 out of 184 reviews
Rating 6 - Okay. 21 out of 184 reviews
Rating 4 - Poor. 9 out of 184 reviews
Rating 2 - Terrible. 11 out of 184 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Outer city location, no facilities.

Hotel overall was clean and comfortable, further out from city than we would have liked but once you get to grips with public transport it is ok, lots of Ubers as well to get around. Google maps is brilliant if you put your start and end location it gives you route options with u bahn, bus and tram numbers and timings. The hotel does not however cater to guests needs. The restaurant is purely for grou bookings and there is nothing the area to go and have a drink or meal, so best to stay in town to eat. On our first full night we were told we could not bu s drink from the bar as they were two busy serving around 12 people in the restaurant, they would serve us if they had time. If we had realised this we would have stayed in town. We ordered pizza delivery rather than spending another 30 min to get back into town. Vienna was beautiful but a bad choice for hotel unfortunately. We did not check out the gym and spa so can not comment on it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

We liked the space of the room. The hotel staff was very friendly and helpful. We liked the fitness and sauna area and got to relax after a long day. The breakfast buffet is amazing. We would definitely stay there again and recommended the hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Suzanne Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff lovely, but very
Stayed 2 nights in Mar 2025

10/10 Excellent

Aleksandr

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience with the hotel was very good. Thank you
Stayed 3 nights in Oct 2024

8/10 Good

Hosea

Stayed 3 nights in Sep 2024

8/10 Good

Stefan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I liked how close it was to shops, transport can be expensive but if you have a car this would be a great place. The only reason I gave 2 stars for staff was because when I went to check out and give my card to the 24hour reception, no one was there, I waited 5 minutes and walked around no one was there. So I just wrote my name on an envelope with my cards inside and left it on the desk. I saw the night before that there was no one at the desk aswell
Stayed 2 nights in Aug 2024

10/10 Excellent

Paulo Cesar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Stayed 1 night in Jun 2024

8/10 Good

Janet

Liked: Staff & service, property conditions & facilities
Friendly professional staff at check in. Easy parking in safe underground garage. Unable to locate at first. Nothing like picture sent by expedia. Also name blocked by two coaches parked outside. Various marks on carpet in room. Reported to staff who declined to see it. Comfortable beds great shower. Fridge in room which helped as weather very hot. Asked for room to be serviced. Only changed towels and made bed did not hoover as some food debris still in situ on my return. Great choose at buffet breakfast
Stayed 3 nights in Jun 2024

10/10 Excellent

darko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Mar 2024

2/10 Terrible

Bertalan

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Paid for the room but haven't got one

Me and my family booked two rooms, the hotel took the money, got the confirmation email. When we arrived we've been informed there's only one room available even if we booked two in advance. The receptionist told that we can go to a different hotel than get the receipt from the other hotel and they pay it back..Fuming.. Worst hotel experience in my life. Never again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto. Buena conexion con el transporte publico con el cual se llega bastante rapido a todos los lugares turisticos. Ecele te limpieza y atencion por parte de los empleados
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose Miguel

Stayed 3 nights in Sep 2023

10/10 Excellent

Giulia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. The rooms are clean, the mattress is good. One point is there was only one coffee machine working. What caused a line on the breakfast. Despite that, the rest is nice.
Stayed 3 nights in Jul 2023

4/10 Poor

Raminta

Stayed 3 nights in Jul 2023

10/10 Excellent

Hala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and nice people in the reception good breakfast
Stayed 1 night in Jul 2023

10/10 Excellent

imtiaz

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location , transit options to go to downtown. Rooms / bathroom are spacious and modern. Bed is comfortable and linen welcoming .
Stayed 1 night in Jul 2023

10/10 Excellent

imtiaz

Stayed 1 night in Jul 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
great breakfast buffet, close to some parks to run and walk in (Wienerberg)

10/10 Excellent

Long

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really quite, great breakfast, nice receptionists. Love to be there!
Stayed 3 nights in May 2023

10/10 Excellent

Sead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

We stayed just one night. Check in was very easy. If you get there before 6pm you can help yourself to complimentary coffee in the lobby. Parking is easy but 20 Euros extra. Breakfast was included and offered plenty of healthy choices. Even fresh squeezed orange juice.
Stayed 1 night in May 2023

10/10 Excellent

Hanh

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet has lots of option and extended hour. My favorite is the self-pressed orange juice maker.
Stayed 3 nights in May 2023

10/10 Excellent

Petra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023