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PLAZA Premium Wien

4.0 star property

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Photo gallery for PLAZA Premium Wien

Daily buffet breakfast (EUR 19.00 per person)
Comfort Twin Room
Reception
Front of property
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Hertha-Firnberg-Straße 5, Vienna, Wien, 1100
  • Place, Business Park Vienna
    ‪2 min walk‬
  • Place, Vienna Twin Tower
    ‪3 min walk‬
  • Place, Golf Club Wienerberg
    ‪13 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Comfort Double Room

In-room safe, desk, laptop workspace, blackout curtains

Comfort Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Premium Double Room

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

7.6 out of 10
Good
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite

Suite | Living area

Suite

  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Double Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Single Room

9.0 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Classic Triple Room

In-room safe, desk, laptop workspace, blackout curtains

Classic Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

PLAZA Premium Wien

Pet-friendly hotel with a full-service spa connected to the convention center in Vienna
This smoke-free hotel features a full-service spa, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Change of towels is available on request.
PLAZA Premium Wien offers 173 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desk chairs. Televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at PLAZA Premium Wien. During your stay, you'll be connected to the convention center, and just a quick walk from Vienna Twin Tower. Features include free WiFi in public areas, plus a full-service spa and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front-desk safe, a 24-hour business center, and 8 meeting rooms
  • 7 minutes by car from Schönbrunn Palace and 6 minutes from Belvedere
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
PLAZA Premium Wien offers its guests a full-service spa. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly PLAZA Premium Wien. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 20 per day)
  • Secured, covered extended parking on site (EUR 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 19 for adults and EUR 9.50 for children aged 6-11
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • 8 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-cm TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children aged 6 to 11
  • Airport shuttle fee: EUR 100 per vehicle (roundtrip, maximum occupancy 3)
  • Covered self parking fee: EUR 20 per day
  • Covered extended parking fee: EUR 20 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
PLAZA Premium Wien offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Pets not permitted in the restaurant and at the buffet
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Arthur Garden Inn Hotel
PLAZA Premium Wien Hotel
PLAZA Premium Wien Vienna
PLAZA Premium Wien Hotel Vienna

PLAZA Premium Wien Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 144 out of 273 reviews
Rating 8 - Good. 74 out of 273 reviews
Rating 6 - Okay. 28 out of 273 reviews
Rating 4 - Poor. 14 out of 273 reviews
Rating 2 - Terrible. 13 out of 273 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kavya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for us to start our vacation. Nice room with basic facilities. There was a bus stand near by so moving in and out was very convenient. Overall a good experience
Stayed 3 nights in Sep 2025

8/10 Good

Dina

Travelled with partner
Liked: Cleanliness
Breakfast had no quantity when went in at 9:30 am and when asked for it, they had no more, as simple as fried eggs and vegetables.
Stayed 2 nights in Sep 2025

8/10 Good

Ching Kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable price

Location is quiet and convenient. There is a McDonald and a supermarket close to it. Room is big enough.
Stayed 2 nights in Sep 2025

10/10 Excellent

Krishna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kang-uk

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean Hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plaza Premium Review

We had a short stay in Vienna on our way to a Family Event. The Hotel provided us with very comfortable accommodation.
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Isabella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr ruhige Lage, perfekt nach dem ganzen Stadt Trubel.
Stayed 4 nights in Aug 2025

8/10 Good

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is located just over 10 minute walk to a direct tram straight into Vienna. It us easy to purchase tickets online. The rooms are large but coukd do with a redecoration, especially the bathroom. There was a heatwave when we travelked and the room was cool enough with the help of a fan. Beds were comfortable. Sound proofing good between rooms.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very clean. Staff was also very friendly!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lusine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time I stay here, and at the hotel, the amenities, services, and the room in general are good. I would definitely come back. Thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very good with good breakfast and great value. Is easy to get into centre from the location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thereal

Liked: Cleanliness, property conditions & facilities
Everything was good, just the lady at checking was a bit rude idk why
Stayed 7 nights in Jul 2025

10/10 Excellent

Yarayni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the price. Great location. Courteous staff and comfortable rooms. The allround package
Stayed 2 nights in Aug 2025

6/10 Okay

Damian

Stayed 2 nights in Jul 2025

10/10 Excellent

Franz

Stayed 1 night in Jul 2025

4/10 Poor

Anmol

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Tge receptionist was so cold and dry , no smile nothing
Stayed 3 nights in Jul 2025

10/10 Excellent

DEOK HEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Raimonds

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access public transport, lots of shops around
Stayed 3 nights in Jul 2025

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for one night on route to our family vacation in Hungary
Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Stayed one night with my family at the end of our holiday , very helpful, friendly staff , room was clean and comfortable - would stay again
Stayed 1 night in Jul 2025