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City Palace Apartments 1020 Vie

3.0 star property

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Photo gallery for City Palace Apartments 1020 Vie

Comfort Apartment, Kitchenette, Executive Level | Living area
Deluxe Apartment, Kitchen, Courtyard View | Living area
Deluxe Apartment, Kitchen, Courtyard View | Living area
Deluxe Apartment, Kitchen, Courtyard View | Living area
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Washing machine
  • Pet-friendly
  • Free Wi-Fi
  • Parking available

Explore the area

View in a map
Schweidlgasse, Vienna, Wien, 1020
  • Place, Giant Ferris Wheel
    ‪14 min walk‬
  • Place, Prater
    ‪17 min walk‬
  • Place, Messe Wien Exhibition and Congress Center
    ‪19 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Apartment, Kitchen, Courtyard View

Deluxe Apartment, Kitchen, Courtyard View | Living area

Deluxe Apartment, Kitchen, Courtyard View

  • 100 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Comfort Apartment, Kitchenette, Executive Level

Comfort Apartment, Kitchenette, Executive Level

Comfort Apartment, Kitchenette, Executive Level

  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Classic Apartment, Kitchen

Classic Apartment, Kitchen

Classic Apartment, Kitchen

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Apartment, Kitchen, Courtyard View

Deluxe Apartment, Kitchen, Courtyard View

Deluxe Apartment, Kitchen, Courtyard View

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Deluxe Apartment, Kitchen, Courtyard View

Deluxe Apartment, Kitchen, Courtyard View

Deluxe Apartment, Kitchen, Courtyard View

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Deluxe Apartment, Kitchen, Courtyard View

Deluxe Apartment, Kitchen, Courtyard View

Deluxe Apartment, Kitchen, Courtyard View

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Classic Apartment, Kitchen

Classic Apartment, Kitchen | Living area

Classic Apartment, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Classic Apartment, Kitchen

Classic Apartment, Kitchen | Living area

Classic Apartment, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Classic Apartment, Kitchen

Classic Apartment, Kitchen

Classic Apartment, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Comfort Apartment, Kitchenette, Executive Level

Comfort Apartment, Kitchenette, Executive Level | Living area

Comfort Apartment, Kitchenette, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Comfort Apartment, Kitchenette, Executive Level

Comfort Apartment, Kitchenette, Executive Level

Comfort Apartment, Kitchenette, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Comfort Apartment, Kitchenette, Executive Level

Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Apartment, Kitchenette, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Apartment, Kitchen, Courtyard View

Deluxe Apartment, Kitchen, Courtyard View

Deluxe Apartment, Kitchen, Courtyard View

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

City Palace Apartments 1020 Vie

Apartment in Vienna, near Prater
This smoke-free apartment features an elevator, luggage storage, and extended parking. Each apartment offers a washing machine and a sitting area, plus free WiFi, free wired Internet, and a flat-screen TV. A refrigerator, a stovetop, and an iron/ironing board are among the other amenities available to guests.
City Palace Apartments 1020 Vie offers 13 accommodations with irons/ironing boards. Accommodations offer separate sitting areas and include desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. This Vienna apartment provides complimentary wired and wireless Internet access.

During your stay at City Palace Apartments 1020 Vie, you'll be within walking distance of Prater. This comfortable apartment building has 13 apartments. Each apartment offers free WiFi and a flat-screen TV.
  • Each apartment offers a washing machine, a sitting area, and a flat-screen TV
  • Free WiFi and wired Internet
  • Extended parking available for a fee
  • Services include luggage storage and a virtual front desk
  • Just a 3-minute drive from Prater and a few minutes from Stephansplatz
  • Pets welcome for a fee
City Palace Apartments 1020 Vie offers its guests an elevator. The front desk is open around the clock.

This 3-star Vienna apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet

Parking and transport

  • Extended parking on site (EUR 8 per day)

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Oven
  • Refrigerator

Bathroom

  • 1 private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Flat-screen TV

Laundry

  • Washing machine

Work spaces

  • Laptop workspace

Pets

  • Pet friendly
  • Fee: EUR 23 per accommodation per stay

Suitability/Accessibility

  • Lift (251 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a business district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 13 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Treasure Home mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • Pets: EUR 23 per accommodation, per stay

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 1 per stay
  • Cleaning fee: EUR 29 per accommodation, per stay
  • A damage deposit of EUR 2 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: EUR 8 per day
  • Pet fee: EUR 23 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Treasure Home mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

City Apartments 1020 Vie
City Palace Apartments 1020 Vie Vienna
City Palace Apartments 1020 Vie Apartment
City Palace Apartments 1020 Vie Apartment Vienna

City Palace Apartments 1020 Vie Reviews

Reviews

5.6
Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 3 out of 7 reviews

7.0/10

Cleanliness

4.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Marc

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Communication was terrible. We received a confirmation letter of the address of the apartment. We arrived late in the evening only to find the changed our place of stay. When we arrived at our location there was a younger lady who appeared disoriented sitting in front of entrance door. After I used code to enter four men and the lady tried to rush in and grab the door. I was able to close door behind them but the next thing I realized they were inside of building. They did go in a room all five of them. As we walked to find our room. There was a pile of clothes with someone sleeping in hallway. There were also a couple of people who were dirty in appearance and appeared disoriented as well. My wife and I felt very uncomfortable and unsafe staying 3 nights. We decided to leave because of the conditions of the area around the apartment. We had a Uber driver take us to a hotel. I didn’t even bother trying to get a refund because I figured if a place would do this to us, they would not be considered enough to refund our money. My wife’s safety was more important than spending extra money. I would not recommend using this place at all. We’ve stayed in different countries, different places around the world and this was by far the worst.
Stayed 3 nights in Sep 2025

4/10 Poor

Jonathan

Travelled with family
Disliked: Amenities, property conditions & facilities
The fridge, the coffee maker, cable tv, some electric outlets did not work We were told not to use the washer. Some exposed electric wires. Beds were fine. Not difficult to get inside.
Stayed 3 nights in Sep 2025

2/10 Terrible

Kristine

Travelled with family
Disliked: Amenities, property conditions & facilities
This was the worst experience with any place I have ever rented both from the apartment itself and the customer service could not have been any worse. There is no parking at the apartment as advertised, but is an open and sketchy lot with quite a walk. On top of that, the elevator was broken for two of three days and we were on the fifth floor. Anyone with mobility issues should avoid. The air conditioner was broken the whole stay with no attempt to get it fixed by the owner. On our last day there, when we arrived at the apartment at midday, the apartment did not have power. The entire rest of the building had power but only our apartment was out. Our laundry was trapped in the washer and we could not open the door. When we wrote to the person to tell them there was no power, they said there wasn’t anything they could do about it until the next day but then it should be fine because “you don’t need electricity to sleep.” It was very early in the evening, so the fans couldn’t run and it was uninhabitably hot. we couldn’t use the kitchen or fridge so food went bad. They did not get our clothes out until 11 pm and they were dripping wet. We had to spend an additional 400 euro for a new hotel for our last night. The property then refused to refund the last nights stay and refused to even answer questions from Expedia when Expedia contacted them. Avoid this. If anything happens, customer service is terrible.
Stayed 3 nights in Jun 2025

8/10 Good

Zbigniew

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

2/10 Terrible

Miguel

Travelled with group
Disliked: Cleanliness, room comfort

Es una estafa

Reservamos en un apartamento con una dirección diferente a la que nos remitieron en la realidad. El estado del apartamento era distinto al de las fotos y la descripción que aparecía en hoteles.com, era peor que lo que habíamos reservado. Una vez en el apartamento tratamos de comunicarnos tanto con hoteles.com como con el apartamento. La comunicación con hoteles.com fue imposible ya que no ofrecen ningún tipo de atención al cliente, la comunicación con el apartamento fue posible pero difícil ya conseguimos un número gracias a un tercero y nos aseguraron que nos contactarían una vez encontrasen solución y no lo hicieron. En general servicio nefasto de hoteles.com que hace imposible cualquier tipo de comunicación con ellos y del apartamento que directamente nos estafó con publicidad engañosa y una ubicación falsa. No reservéis ya que no son fiables.
Stayed 3 nights in Jul 2025

10/10 Excellent

H.C

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Het is een fijne,schone appartement die op loopafstand van winkels en openbaar vervoer.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristian

Travelled with family
Liked: Cleanliness, room comfort
Dejlig stor lejlighed med fin placering til det meste i Wien. Rigtig fin kommunikation fra udlejer og meget rent og pænt
Stayed 5 nights in Jun 2025