City Pension Stephansplatz I Self Check In

3.0 star property

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Photo gallery for City Pension Stephansplatz I Self Check In

Building design
Hallway
Superior Double Room
Single Room (small)
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Bauernmarkt 10, Vienna, Vienna, 1010
  • Place, Stephansplatz
    ‪1 min walk‬
  • Place, St. Stephen's Cathedral
    ‪2 min walk‬
  • Place, Hofburg Imperial Palace
    ‪6 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

Classic Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room (small)

8.6 out of 10
Excellent
(4 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room (small)

9.6 out of 10
Exceptional
(5 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room (small)

  • Sleeps 2

Single Room (small)

  • Sleeps 1

Superior Double Room

  • Sleeps 4

Comfort Room

  • Sleeps 2

Classic Double Room

  • Sleeps 2

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About this property

City Pension Stephansplatz I Self Check In

This smoke-free hotel features express check-out, free newspapers, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe.
City Pension Stephansplatz I Self Check In offers 18 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Vienna hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at City Pension Stephansplatz I Self Check In, you're just a quick walk from Stephansplatz. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include free lobby newspapers, a front-desk safe, and an elevator
  • Steps from Stephansplatz and St. Stephen's Cathedral
As a guest of City Pension Stephansplatz I Self Check In, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and express check-out. WiFi is free in public spaces. City Pension Stephansplatz I Self Check In also features a front-desk safe and an elevator.

This 3-star Vienna hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Conveniences

  • Free newspapers in lobby
  • Safe at front desk
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who do not receive their access codes 24 hours prior to check-in should call the hotel directly.

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

City Pension Hotel Vienna
City Pension Hotel
City Pension Vienna
City Pension
City Self Check In Vienna
City Pension Self Check in

City Pension Stephansplatz I Self Check In Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 270 out of 542 reviews
Rating 8 - Good. 211 out of 542 reviews
Rating 6 - Okay. 43 out of 542 reviews
Rating 4 - Poor. 11 out of 542 reviews
Rating 2 - Terrible. 7 out of 542 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2025

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Room and amenities were very nice, clean, quiet, comfortable room We had some questions and the phone in the room connected me directly to someone who was very helpful
Stayed 1 night in Nov 2025

8/10 Good

Lena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.Clean and highly recommended.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rozalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accomodation: Perfect location, 3 min walk to centre and transport Easy access, check-in, check-out Lift in a building Clean room Good shower Fridge in a room Coffee machine, kettle Very quiet. I would like to stay again
Stayed 3 nights in Sep 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Megha

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Check in was easy. Room was clean mostly but fridge was dirty with black stuff on a shelf. Room was small but hotel is very conveniently located.
Stayed 2 nights in Jul 2025

10/10 Excellent

Behnaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice but as an old fashioned travellers I would prefer to see a front desk and someone that I can talk to
Stayed 1 night in Jul 2025

10/10 Excellent

veena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Clean and immediate response to any concerns
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Muy atentos, te dejan agua, café y una nota personalizada, el cuarto muy bonito y limpio, la ubicación es perfecta y muy fácil de entrar. Lo recomiendo mucho !!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jamil, HOCKESSIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at the City Pension. Although not like a traditional hotel, everything worked very well. The room just perfect for 2 people. Bathroom was small but very functional with no issues. Room was cleaned everyday. Having a coffee maker and electric kettle was great. There was no iron but that was ok for us. The location was the best part. Most places of interest are within 15 min walk. Great restaurants within a few minutes and of course, great deserts everywhere.
Stayed 3 nights in May 2025

8/10 Good

Maisie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time self check in and it all went smooth. Hotel has a coffee machine and electric kettle. Location is easy access to attractions and metro. Hotel is clean. The room is small but clean and comfortable
Stayed 3 nights in May 2025

10/10 Excellent

SEOHEE

Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

2/10 Terrible

Alexander

Disliked: Room comfort

Loud loud loud good luck sleeping!

The room smelled like someone had previously smoked in the room but the worst part was the loud noise that made it nearly impossible to sleep. There is a bar or club below that played loud bass thumping music until 4am that can be heard loudly in the room. Additionally starting at 7am there was more noise that sounded like a train going by for 2 hours. I put white noise to try and drowned out the sounds but both times the sounds were too loud and the white noise didn’t work. I don’t know how anyone staying here gets any sleep.
Stayed 1 night in Aug 2024

8/10 Good

Dominika

Liked: Cleanliness, staff & service, property conditions & facilities
The room we had which was a double small I think was very small, had to hop over luggage’s on the floor. The bathroom was small but doable, I like that they provide more amenities just outside your door in the hallway since there isn’t staff on site 24/7. The location was amazing, just two streets over from the st stephens square and basilica. The door to the hotel while in the building was never actually locked you could pull the handle and walk in so anyone from the street could technically enter. The lock pad to our room was malfunctioning, would not lock from the outside would have to wait five minutes for the flashing to stop. Eventually the second day the cleaner was outside the room and she phoned to have someone fix it while we were gone. The bed was comfy, relatively clean room, some spots on the floor were dirty when we moved the table over. I noticed a ball like thing behind the curtain above the bed attached to the wall that looked like a public camera used in stores I’m not sure what this was. Otherwise decent stay for the price in the area.
Stayed 3 nights in Jul 2024

10/10 Excellent

Arun, Great Falls

Liked: Cleanliness, property conditions & facilities
Simple, clean, easy
Stayed 1 night in Jul 2024

6/10 Okay

Abdulaziz

Travelled with group
Disliked: Property conditions & facilities
The only pro is the location. The room is very small. You hear everything from outside. Doesn't recommend for the paid price.
Stayed 1 night in Jul 2024

10/10 Excellent

Alyte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 3 nights in Jul 2024

6/10 Okay

Gisselle

Liked: Cleanliness
Disliked: Amenities
The place was very centrally located. The rooms were clean and comfortable. However, the mini fridge did not work properly and my yogurt spoiled. Not a fan of the self service/ electronic model for check-in/ communicating, etc. I can respect that but I doubt I would stay here again. Too expensive for what the room/ service offered.
Stayed 5 nights in Jun 2024

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Max

Stayed 3 nights in May 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Boris

Travelled with partner
Super clean place and super friendly stuff!
Stayed 1 night in May 2024

10/10 Excellent

Angeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome room for a great price in a great location. Great amenities.
Stayed 1 night in Mar 2024

8/10 Good

Barry

Stayed 2 nights in Feb 2024