4.4 out of 5

"Cool hotel - very good food. Rooms nice but on the small side. Good service and staff overall. No hair conditioner provided in rooms despite other go ... " More

By a verified traveller on Tue 27 Dec 2016

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Hotel Description

Grand Ferdinand Vienna - Your Hotel In The City Center's central location gets good marks from our customers. During your stay, you're just a quick walk from Vienna State Opera. Features include free WiFi in public areas, plus 3 restaurants and an outdoor pool. Built in 2015, this 5-star hotel has 186 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and a pillowtop bed in each room.

  • Air-conditioned rooms with pillowtop beds, flat-screen TVs and minibars
  • Free WiFi
  • Enjoy international cuisine while dining at Grand Étage
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and bicycles to rent
  • Guests speak favourably about the proximity to public transport and the bar
  • Just a 3-minute walk from Musikverein and 6 minutes on foot from Vienna State Opera
  • Airport, railway station and shopping centre shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
€146* Per night/room 13 Oct - 14 Oct

Comfort Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite with Balcony or Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Ferdinand Vienna - Your Hotel In The City Center ratings based on 27 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Ferdinand Vienna - Your Hotel In The City Center

Everyone (19) Couples (4) Family (2)
5 out of 5
Very nice location.Staff very courteous and welcoming.excellent breakfast. No facilities to make tea or coffee inside the room but they did provided free of charge in am in restaurant!

Posted by on 22 Aug 2019

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Comment from Hotel Management

23 Aug 2019 by Katharina

Good day, what a delight it was reading your amazing review – thank you so much! We really appreciate your kind words regarding your stay in our Grand Ferdinand and we are happily sharing them with the whole team. Everyone here is committed to the practice of excellent hospitality and there is no better motivation for us than receiving such great praise. We hope we can welcome you again in a future date. Kind regards, Katharina Hettegger, Front Office Manager

5 out of 5
Very special place. Especially the rooftop. Full of charm and style.

Posted by on 20 Feb 2019

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Comment from Hotel Management

21 Feb 2019 by Katharina Hettegger

Dear guest, thank you very much for your stay at Grand Ferdinand Hotel and for writing such a great review! We are delighted to hear that you enjoyed every aspect of your stay. Hopefully we will see you back soon. Vienna is always worth a second visit. Best regards from your Viennese home, Katharina Hettegger, Assistant Front Office Manager

4 out of 5

Nice hotel great location

Cool hotel - very good food. Rooms nice but on the small side. Good service and staff overall. No hair conditioner provided in rooms despite other good ammenities.

Posted by , from r on 27 Dec 2016

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3 out of 5
Positiv: Sehr schönes Design der Zimmer. Sehr Sauber. Sehr Zentral gelegen. Negativ: Zimmer sehr dunkel. Dies ist leider kein 5 Sterne Hotel. Kein Room-Service, allgemein wenig bis keinen persönlichen Service.

Posted by on 26 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by Elisabeth Ebner

Vielen herzlichen Dank für Ihr konstruktives Feedback, dies ist uns sehr wichtig und hilft uns, uns weiterzuentwickeln. Wir hoffen Sie sind in der Zwischenzeit wieder gut zuhause angekommen und hatten eine schöne Zeit in Wien. Es freut uns sehr, dass Ihnen das Design unseres Hauses sowie die zentrale Lage gefällt. Wir bedauern jedoch,dass wir Ihre Erwartungen hinsichtlich des Zimmers und Room Service nicht getroffen haben. Wir würden uns sehr freuen, Sie zu einem späteren Zeitpunkt nochmal bei uns begrüßen zu dürfen um Sie von uns zu überzeugen. Mit freundlichen Grüßen aus Wien Elisabeth Ebner Front Office Supervisor

4 out of 5

Posted by on 27 May 2019

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Comment from Hotel Management

27 May 2019 by Front Office Supervisor

Good afternoon, thank you for your rating! We hope that you had a good time here in Vienna. Best regards, Nina Prinz Front Office Supervisor

3 out of 5
Die Lage des Hotels ist super. An der Rezeption und Bar im 8ten Stock war des Personal super. Dann kommt lange nichts mehr. Das Zimmer war eine grosse Enttäuschung, hat nichts mit einem 5 Sternhotel zu tun. Kein Service auf dem Zimmer auch die Reinigung, wenn überhaupt fast inexistent. Würde nicht mehr in dieses Hotel gehen..

Posted by on 6 May 2019

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Comment from Hotel Management

9 May 2019 by Katharina

Guten Tag, wir hoffen Sie sind in der Zwischenzeit wieder gut zuhause angekommen und hatten eine schöne Zeit in Wien. Es ehrt uns sehr, dass Sie unser Team in Ihrem Kommentar so lobend erwähnen. Vielen Dank dafür! Das Feedback unserer Gäste ist der Antrieb stets unser Bestes zu geben und dafür zu sorgen, dass Sie sich bei uns wie zu Hause fühlen. Ich darf Sie darauf hinweisen, dass wir nicht klassifiziert sind und als 'Boutique Design Hotel' auf dem Markt sind. Nichts desto trotz entschuldigt dies auf keinen Fall die Tatsache dass Ihr Zimmer nicht gemacht wurde. Hatten Sie vielleicht die rote Karte draußen dass Sie keinen Service wünschen? Wir bedauern es sehr, dass Sie uns während Ihrem Aufenthalt nicht darüber informiert haben. Selbstverständlich hätten wir uns sofort darum gekümmert, dass Ihr Zimmer gemacht wird. Nichts macht uns betroffener als ein Gast, der unser Haus nicht mit ausschließlich positiven Erinnerungen verlässt. Wir würden uns sehr freuen, Sie in naher Zukunft erneut bei uns begrüßen zu dürfen, um Sie von unseren hohen Standards und Serviceleistungen zu überzeugen. Selbstverständlich stehen wir Ihnen gerne jederzeit sehr gerne für Ihre Fragen zur Verfügung. Mit lieben Grüßen aus Wien, Katharina Hettegger, Assistant Front Office Manager

4 out of 5
Das Hotelzimmer bzw. dass sich die Dusche fast im Zimmer befindet ist ein wenig speziell, doch wir wussten das bereits im Voraus. Das Frühstück ist sehr gut, die Bedienung sehr freundlich und der Blick über die Dächer Wiens top!

Posted by on 5 May 2019

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Comment from Hotel Management

8 May 2019 by Hanna Burgschat

Lieber Gast, herzlichen Dank, dass Sie sich die Zeit genommen haben Ihr Feedback zu teilen. Es freut uns sehr, dass Sie unser Frühstückbuffett in der 8. Etage in vollen Zügen genommen haben. Für Ihre nächste Buchung kann ich Ihnen eine Superior Zimmer empfehlen, denn dort haben wir einige Zimmer in denen die Dusche etwas um die Ecke ist, sodass man etwas mehr Privatsphäre hat. Mit den besten Grüßen aus dem Grand Ferdinand, Hanna Burgschat, Assistant Front Office Manager

5 out of 5

Posted by on 1 May 2019

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Comment from Hotel Management

2 May 2019 by Hanna Burgschat

Good Morning, thank you so much for your great feedback. Hopefully we will see us again soon. All the best from Vienna, Hanna Burgschat, Assistant Front Office Manager

4 out of 5
Zimmer waren sauber und gepflegt, das Personal zuvorkommend. Betten sehr bequem.

Posted by , from Schweiz on 9 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Hanna Burgschat

Liebe Fabienne, herzlichen Dank, dass Sie sich die Zeit genommen haben ein Feedback zu hinterlassen. Wir freuen uns umso mehr, dass Sie Ihren Aufenthalt bei uns genossen haben. Bis hoffentlich bald & beste Grüße aus dem Grand Ferdinand, Hanna Burgschat, Assistant Front Office Manager

4 out of 5
Super Lage, gutes Frühstücksbuffet, tolle Bar im 8. Stock, cooles Interior Design. Leider klappte es trotz mehrmaliger Ankündigung mit dem glutenfreien Brot anfänglich nicht. Freundlicherweise gab es als „Wiedergutmachung“ einen Voucher für einen Drink. Das ist Gastfreundschaft! Die Superior-Zimmer sollten eine Nespresso- Maschine haben, ich finde, das ist für den Zimmerpreis heutzutage eine Selbstverständlichkeit; Platz hat es ja dafür.

Posted by on 31 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Katharina

Guten Abend, vielen Dank für Ihr freundliches Feedback. Es freut uns sehr, dass wir mit unserem Design Ihren Geschmack getroffen haben und Sie eine schöne Zeit bei uns genießen konnten. Bezüglich des glutenfreien Brotes, möchte ich mich nochmal recht herzlich bei Ihnen entschuldigen. Ihren Wunsch bezüglich der Kaffeemaschine werden wir selbstverständlich gerne an unser Management weitergeben. Wir haben aktuell zwar noch keine Nespresso Maschine am Zimmer, jedoch kann man bei uns seinen Kaffee in der schönsten Location, unserer Grand Ètage über den Dächern von Wien genießen. Das hat doch auch was oder? :) Herzlichen Dank nochmal dass Sie sich die Zeit genommen haben uns ein Feedback zu hinterlassen. Wir würden uns sehr freuen, Sie zu einem späteren Zeitpunkt erneut bei uns in Wien begrüßen zu dürfen. Mit freundlichen Grüßen, Katharina Hettegger, Assistant Front Office Manager

About the Grand Ferdinand Vienna - Your Hotel In The City Center

Location Schubertring 10-12, Vienna, 1010

Property Features

Grand Ferdinand Vienna - Your Hotel In The City Center offers its guests an outdoor pool and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Grand Ferdinand Vienna - Your Hotel In The City Center. A round-trip airport shuttle (available 24 hours), a shopping centre shuttle and a train station drop-off service are available for a fee. Parking is available for a fee. This 5-star Vienna hotel is smoke free.

  • 1 building
  • 186 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Built in 2015
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Vienna (VIE-Vienna Intl.) (20.4 km / 12.7 mi)
  • Train station: Wien Mitte Station (1.8 km / 1.1 mi)
  • Metro station: City Park U-Bahn (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle, train station pick-up, and shopping centre shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Ferdinand Vienna - Your Hotel In The City Center offers 186 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. 49-inch Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Digital channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.

Grand Étage – This rooftop bar specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Ferdinand Restaurant – This restaurant specialises in regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Gulasch & Champagne – This bistro specialises in regional cuisine. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

This property will place a credit card authorization for full booking amount at the time of booking for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Pets

  • Pets: EUR 30 per pet, per day, plus a deposit of EUR 30.00 per night
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Union Pay
  • Cash or credit card deposit required
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A 2.832 per cent city/local tax will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 32 for adults and EUR 32 for children (approximately)
  • Airport shuttle fee: EUR 60 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 60 (one-way), (up to 18 years old)
  • Self-parking fee: EUR 29 per day
  • Valet parking fee: EUR 40.00 per day (in/out privileges)
  • Pet deposit: EUR 30.00 per night
  • Pet fee: EUR 30 per pet, per day
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Ferdinand Hotel Vienna
  • Grand Ferdinand Hotel
  • Grand Ferdinand Vienna
  • Grand Ferdinand Viennese Elegance Reloaded Hotel Vienna
  • Grand Ferdinand Viennese Elegance Reloaded Hotel
  • Grand Ferdinand Viennese Elegance Reloaded Vienna
  • Grand Ferdinand Vienna Your Hotel City Center
  • Grand Ferdinand Your Hotel City Center
  • Grand Ferdinand Vienna Your City Center
  • Grand Ferdinand Your City Center
  • Grand Ferdinand
  • Grand Ferdinand Vienna Your Hotel In The City Center
  • Grand Ferdinand Viennese Elegance Reloaded
  • Grand Ferdinand Vienna - Your Hotel In The City Center Hotel
  • Grand Ferdinand Vienna - Your Hotel In The City Center Vienna

You should know

  • Grand Ferdinand Vienna - Your Hotel In The City Center offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.