See all properties

Grand Hotel Mercure Biedermeier Wien

4.0 star property

Choose dates to view prices

Photo gallery for Grand Hotel Mercure Biedermeier Wien

Exterior
Restaurant
Sauna
Restaurant
Privilege, Room, 1 King Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Room service

Explore the area

Map
Landstrasser Hauptstrasse 28, Vienna, Vienna, 1030
  • Prater
    ‪14 min walk‬
  • St. Stephen's Cathedral
    ‪16 min walk‬
  • Vienna State Opera
    ‪19 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds (Bidermeier)

Classic Twin Room, 2 Single Beds (Bidermeier)

Classic Twin Room, 2 Single Beds (Bidermeier)

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed (Bidermeier)

Classic Room, 1 Queen Bed (Bidermeier)

Classic Room, 1 Queen Bed (Bidermeier)

8.6 out of 10
Excellent
(53 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Mezzanine

Standard Room, 2 Single Beds, Mezzanine

Standard Room, 2 Single Beds, Mezzanine

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed (Bidermeier)

Suite, 1 Double Bed (Bidermeier)

Suite, 1 Double Bed (Bidermeier)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed (Bidermeier)

Classic Room, 1 Single Bed (Bidermeier)

Classic Room, 1 Single Bed (Bidermeier)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite, Multiple Beds, Mezzanine (Quite)

1 bedroom, premium bedding, minibar, in-room safe

Family Suite, Multiple Beds, Mezzanine (Quite)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

About this property

Grand Hotel Mercure Biedermeier Wien

Eco-certified hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Grand Hotel Mercure Biedermeier Wien offers 198 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.
Our customers tell us they can't get enough of the helpful staff at Grand Hotel Mercure Biedermeier Wien. During your stay, you're just a quick walk from Landstraßer Hauptstraße. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Vienna State Opera and a few minutes from Vienna Christmas Market
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Grand Hotel Mercure Biedermeier Wien offers its guests a full-service spa and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A library, a terrace, and multilingual staff are also featured at the eco-certified Grand Hotel Mercure Biedermeier Wien. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Grand Hotel Mercure Biedermeier Wien has 2 restaurants on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Hungarian, Italian, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Shopping

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna

Accessibility

  • Lift

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1816
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 11 children 11 years old and younger stay free, per registered adult, when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 12 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Grand Hotel Mercure Biedermeier Wien offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 11 children 11 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Grand Hotel Mercure
Grand Hotel Mercure Biedermeier Wien
Grand Hotel Mercure Biedermeier Wien Vienna
Grand Mercure Biedermeier Wien
Grand Mercure Biedermeier Wien Vienna
Hotel Mercure Grand
Hotel Mercure Grand Biedermeier
Accor Grand Hotel Biedermeier Wien
Grand Mercure Biedermeier Wien
Grand Hotel Mercure Biedermeier Wien Hotel
Grand Hotel Mercure Biedermeier Wien Vienna
Grand Hotel Mercure Biedermeier Wien Hotel Vienna

Grand Hotel Mercure Biedermeier Wien Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 1006 reviews
Rating 8 - Good. 381 out of 1006 reviews
Rating 6 - Okay. 103 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel nice helpful staff great location
Stayed 5 nights in Dec 2024

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel is good, but it would have been nice to have some renovations. But in general, it was confortable and the rooms were spacious. The staff was friendly. The location was also good for my needs.
Stayed 1 night in Mar 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An overall nice experience!
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to AirPort Express train if you need to get in and out of the city. Clean, comfortable and quiet.
Stayed 1 night in Mar 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We thought the setting in its own alley was unique but poor timing on our part meant we arrived whilst extensive external repairs were underway. That said hotel was quiet and comfortable and staff very attentive. Would stay again
Stayed 3 nights in Mar 2025

6/10 Okay

Heidy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good: Location is near train station. Hofer supermarket and Chinese food are near the hotel entrance. Staff are nice and polite. Bad: Older hotel. We killed many bugs in our one night stay. I was so afraid the bugs would go into our luggages!!! Handsoap in the restroom was empty.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Stayed 1 night in Feb 2025

10/10 Excellent

Jutta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little dated, but everything in the room was spotless and worked well. I liked the firm mattress, but the pillows and duvets were very flimsy. Breakfast was good and had lots of options, even for the picky eaters in our group.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

A tired worn hotel

Although the staff was extremely friendly, it doesn‘t make up for the fact that this hotel needs an update and make-over. The general atmosphere reminds you of a good hotel in the late 80s. There are some nice updates (like the nespresso machine), but in general, the rooms are frayed at the edges.
Stayed 3 nights in Jan 2025

8/10 Good

Robert Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Vienna central station for train to the airport. Convenient and walkable to many Vienna attractions. Hotel very clean and comfortable with very helpful staff and excellent buffet breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great mini break

Three night stay , absolutely wonderful , loved everything about it . Staff so friendly and professional , bedroom cosy and comfy and everywhere immaculately clean, breakfasts delicious . Very good value so don’t expect top notch modern bathrooms , but the whole stay was such a treat . Right near the station for the airport train and underground directly to the centre , although we enjoyed the walk - not far. Throughly enjoyed ourselves .
Stayed 3 nights in Jan 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Dated building, and elements of the otherwise lovely room were a bit shabby (surface chipping on side table, lamp that was broken and held [badly] together with tape, floppy shower head). Daily cleaning was excellent. Poor ventilation in breakfasting meant our clothes tank of cooking smells which is not acceptable! Floor staff were very pleasant and helpful. Good central location close to CAT transport and places of interest.
Stayed 4 nights in Dec 2024

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
This is a charming boutique hotel with very cozy rooms, very clean, with everything you need for your stay. The hotel is very close to the main street of Vienna - Kartnerstrasse and we walked every day from the hotel to the city center. And there are so many shops around the hotel… We have spent amazing time!
Stayed 5 nights in Dec 2024

2/10 Terrible

Rifat

Stayed 1 night in Dec 2024

10/10 Excellent

Walid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very helpful and friendly
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is within reasonable walking distance from the old town and taxis are readily by just asking at reception. They have a sensible attitude towards housekeeping and the rooms and common areas are kept clean. Our only one issue was that the restaurant and bar were closed on Christmas Eve owing to a private party. We had not been advised of this and it left us in quite a predicament.
Stayed 4 nights in Dec 2024

6/10 Okay

Alexandra, München

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Zoltan

Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Easy check in, nice location convenient to public transportation options.
Stayed 5 nights in Dec 2024

10/10 Excellent

Denise

Stayed 2 nights in Dec 2024

2/10 Terrible

Utku

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024