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Grand Hotel Mercure Biedermeier Wien

4.0 star property

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Photo gallery for Grand Hotel Mercure Biedermeier Wien

Exterior
Privilege, Room, 1 King Bed
Reception
Miscellaneous
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Room service

Explore the area

View in a map
Landstrasser Hauptstrasse 28, Vienna, Vienna, 1030
  • Place, Prater
    ‪14 min walk‬
  • Place, St. Stephen's Cathedral
    ‪16 min walk‬
  • Place, Vienna State Opera
    ‪19 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Double Bed (Bidermeier)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Double Bed (Bidermeier)

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Mezzanine

Standard Room, 2 Single Beds, Mezzanine

Standard Room, 2 Single Beds, Mezzanine

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed (Bidermeier)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 Queen Bed (Bidermeier)

8.8 out of 10
Excellent
(61 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Multiple Beds, Mezzanine (Quite)

Family Suite, Multiple Beds, Mezzanine (Quite)

Family Suite, Multiple Beds, Mezzanine (Quite)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 1 Single Bed (Bidermeier)

Classic Room, 1 Single Bed (Bidermeier)

Classic Room, 1 Single Bed (Bidermeier)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Single Beds (Bidermeier)

1 bedroom, premium bedding, minibar, in-room safe

Classic Twin Room, 2 Single Beds (Bidermeier)

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Hotel Mercure Biedermeier Wien

Hotel with 2 restaurants, near Vienna State Opera
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Grand Hotel Mercure Biedermeier Wien offers 198 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.
Our customers tell us they can't get enough of the helpful staff at Grand Hotel Mercure Biedermeier Wien. During your stay, you're just a quick walk from Landstraßer Hauptstraße. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Vienna State Opera and a few minutes from Vienna Christmas Market
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Grand Hotel Mercure Biedermeier Wien offers its guests a full-service spa and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A library, a terrace, and multilingual staff are also featured at the business-friendly Grand Hotel Mercure Biedermeier Wien. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Grand Hotel Mercure Biedermeier Wien has 2 restaurants on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna

Accessibility

  • Lift

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1816
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 11 children 11 years old and younger stay free, per registered adult, when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 12 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Grand Hotel Mercure Biedermeier Wien offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 11 children 11 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Grand Hotel Mercure
Grand Hotel Mercure Biedermeier Wien
Grand Hotel Mercure Biedermeier Wien Vienna
Grand Mercure Biedermeier Wien
Grand Mercure Biedermeier Wien Vienna
Hotel Mercure Grand
Hotel Mercure Grand Biedermeier
Accor Grand Hotel Biedermeier Wien
Grand Mercure Biedermeier Wien
Grand Hotel Mercure Biedermeier Wien Hotel
Grand Hotel Mercure Biedermeier Wien Vienna
Grand Hotel Mercure Biedermeier Wien Hotel Vienna

Grand Hotel Mercure Biedermeier Wien Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 1002 reviews
Rating 8 - Good. 368 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viva Vienna

Compact room in a lovely hotel. Staff friendly and helpful. Enjoyed a tasty breakfast with lots of choice. Walking distance to everything we wanted to see.
Stayed 2 nights in Jul 2025

8/10 Good

Amani Sayed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location within walking distance of Wien mitte station and close to other transport links, restaurants and shops etc
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very spacious room and lobby staff were excellent
Stayed 3 nights in Jul 2025

8/10 Good

Kenichi

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Rosalee

Travelled with group
Liked: Cleanliness, staff & service, amenities
Chocolate at check-in
Stayed 4 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities

No ac

Ac was not good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, public transport was very close. The hotel s old but clean.
Stayed 3 nights in Jun 2025

8/10 Good

Vicky

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

One night Stay

Very good location, very central to Vienna main city and attractions. Old building and bedroom was a bit tired looking but ok for a one night stay
Stayed 1 night in Apr 2025

10/10 Excellent

Leonardo

Stayed 3 nights in Jul 2025

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Helmut

Travelled with partner
Liked: Cleanliness, amenities
My stay at the Mercure Biedermeier Wien was merely okay, and I wouldn't choose to return. On the positive side, the rooms and building were clean, with fluffy towels. I appreciated the in-room amenities: kettle with Nescafé, fridge, large safe, and free, reliable Wi-Fi. The female receptionist was friendly, and staff hardworking. Free lemon water and a welcome chocolate were nice touches. The hotel's a beautifully restored historic building in a quiet, central spot, near shops and Bahnhof Mitte. I also liked the restaurant's outdoor terrace and used the free gym and clean sauna. Parcel reception was also helpful. Key Issues: Several issues detracted significantly from my experience. Slow pre-arrival communication via Expedia chat was frustrating. At check-in, a missing parcel caused a delay until it was found right next to the receptionist. The biggest problem was the broken air-conditioning in my initial room during a heatwave. A provided fan was useless. After a heated argument, including a dismissive comment about Spain's heat, I got a new room. Its AC barely cooled, just enough for sleeping. Noise was a constant issue. Despite double-glazing, I heard street noise. More disruptive were daily 6 AM wake-ups from corridor noise (vibrating the bed) and noisy children above, making restful sleep impossible even with earplugs. Finally, both rooms showed neglect: detached carpets, wall damage (hole, crack), and a leaky shower. Lift flooring was worn, and corridor art hung crooked
Worn floor in lift. Wall art in the communal corridors appeared dated and hung askew.
Stayed 4 nights in Jun 2025

8/10 Good

Jin Gon

Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Good hotel, nice Privilege rooms. Gym is lacking and cannot do more than a cardio workout.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized and well-equipped room, friendly staff, and excellent breakfast choices, all in a well located establishment. Would definitely recommend.
Stayed 4 nights in Jun 2025

8/10 Good

Eduard Relu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Laureen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well run hotel. Clean, spacious rooms. Lovely garden terrace for a welcome beer at the end of a tourist day.
Stayed 1 night in Jun 2025

4/10 Poor

Richard, Fairfield

Travelled with partner
Refusal to allow me to change dates a month ahead of the visit because of a change in plans.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter G

Liked: Cleanliness, amenities, property conditions & facilities
Traditional, clean, conveniently located
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in May 2025

6/10 Okay

Maya

Decent place with good location, nothing special

This hotel was fine and conveniently located, but there were several annoying issues. The AC didn’t work, neither did the fridge, and the room had a horrible musty/moldy smell. Check out is at noon at this hotel, and at around 9am (we had not checked out yet) a cleaning staff member just unlocked and walked into our room without even knocking or asking if anyone was there, and I was in the middle of getting dressed so it was very uncomfortable and unprofessional.
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Shyh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, love the breakfast!
Stayed 4 nights in May 2025

10/10 Excellent

Kazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025