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HiLight Suites Hotel

4.0 star property

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Photo gallery for HiLight Suites Hotel

Deluxe Suite
Premium Suite (Prestige)
Courtyard
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Gym
  • Bar
  • Parking available
  • Housekeeping

Explore the area

View in a map
Salesianergasse 2, Vienna, Vienna, 1030
  • Place, Vienna State Opera
    ‪11 min walk‬
  • Place, St. Stephen's Cathedral
    ‪12 min walk‬
  • Place, Stephansplatz
    ‪12 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Suite

Classic Suite | Living area

Classic Suite

9.0 out of 10
Wonderful
(15 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | Living area

Family Suite

8.8 out of 10
Excellent
(17 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Suite (Prestige)

Flat-screen TV

Premium Suite (Prestige)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

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About this property

HiLight Suites Hotel

Family-friendly hotel with a fitness center and a sauna
Along with a fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking.
HiLight Suites Hotel offers 50 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at HiLight Suites Hotel. During your stay, you're just a quick walk from Belvedere. Enjoy features like free WiFi in public areas, plus a gym and a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Just a 5-minute walk from Konzerthaus and 9 minutes by foot from Belvedere
  • Airport shuttle service available for a fee
HiLight Suites Hotel offers its guests a sauna and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly HiLight Suites Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.
Bar/Lounge - Onsite bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 34 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: EUR 22 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar/Lounge

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 538 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 1:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 55.00 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 55.00 (one-way)
  • Covered self parking fee: EUR 34 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
HiLight Suites Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 1:00 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Starlight Suiten Am Heumarkt
Starlight Suiten Am Heumarkt Vienna
HiLight Suites Hotel Vienna
Starlight Suiten Hotel Am Heumarkt Vienna
HiLight Suites Vienna
HiLight Suites
HiLight Suites Hotel Hotel
HiLight Suites Hotel Vienna
HiLight Suites Hotel Hotel Vienna

HiLight Suites Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 445 out of 788 reviews
Rating 8 - Good. 266 out of 788 reviews
Rating 6 - Okay. 54 out of 788 reviews
Rating 4 - Poor. 13 out of 788 reviews
Rating 2 - Terrible. 10 out of 788 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

payam

Travelled with family
Black mould. Old beaten up. Uncomfortable beds. Phone not working. Shower not working. Tiny 20 inch screens used as TVs. No lock on bedroom and bathroom doors. Parking not on site as promised. Extremely difficult and time consuming to go to another hotel across the road to park. Had to walk three times back-and-forth to figure out where the parking was and how to access it. Very frustrating.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emily

Stayed 2 nights in Jul 2025

10/10 Excellent

Sheila

Stayed 3 nights in Jul 2025

8/10 Good

Darya

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was pretty decent. Staff were absolutely amazing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect quiet place to rest and near sights

Serene, calm and beautiful hotel, conveniently located within a 5 to 10-minute walk to the heart of Vienna. The light-filled room was large, immaculate and so nice with its tall ceilings and blackout curtains. The breakfast is one of the nicest hotel breakfasts I’ve seen with its many fresh options. We look forward to it every morning. The hotel also has a new small gym downstairs with a nice sauna.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing big rooms with nice furniture and bathroom. staff were very friendly and helpful. i definitely recommend staying here if you visit Vienna.
Stayed 1 night in Jun 2025

10/10 Excellent

Yulia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location. Very friendly stuff. Room is a very spacious. Highly recommend.
Stayed 4 nights in Jun 2025

8/10 Good

Corinne

Stayed 2 nights in Jun 2025

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality rooms and staff are very helpful. No noise and easy to get right to the centre if inner Stadt. Good spar around the corner for provisions.
Stayed 6 nights in Jun 2025

10/10 Excellent

Edwin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, walking distance from the main train station of Prague. Fast check in and out. Location was quiet away from the crowds but close to the attractions
Stayed 4 nights in May 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice large suite that was clean and stocked nicely. Location was right across the street from a beautiful park that we walked through everyday to get to the centre of Vienna. The distance is approx 1.3km to Hofburg and equal distance to the beautiful Belvedere Museum in the opposite direction. Hotel is centrally located if you enjoy walking. We did not have a rental car until we left Vienna and it worked perfectly. Every staff member we met was friendly and helpful. We even used the laundry service, which was very helpful.
Stayed 4 nights in May 2025

10/10 Excellent

Nooman, Abu Dhabi

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean! Very friendly staff and excellent service. Would highly recommend!
Stayed 12 nights in May 2025

8/10 Good

Wenchin

Travelled with family
Liked: Cleanliness, staff & service
This hotel's location is great, which in the main reason I chose it. It is walkable to most tourist attractions. The only place we took a Uber was to the Schonbrunn Palace and Garden which was a 18-minute ride. There are plenty of restaurants and shops withing 15 minutes walk. The hotel shows its age and can use some renovation, but that has reflected in its price which I considered a great value. The chair in our room has no cushion, and there is not enough lighting in the living room. The bath room appears having been remodeled. It is much more modernized compared to the rooms. The rooms are clean and a small kitchen is functionable. Overall, I still highly recommend this hotel.
Stayed 3 nights in May 2025

8/10 Good

Alison

Stayed 3 nights in May 2025

10/10 Excellent

Weiping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service, very polite and helpful staff and great breakfast. We really enjoyed staying at this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the large suite with mini kitchen, tea and coffees, towel rack warmer, large washroom with magnifying mirror. The TV only offered English news channels, no movies. Decaffeinated coffee in the room would have been nice. I also enjoyed the saunas by the gym. Excellent location and helpful staff!
Stayed 7 nights in May 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia amplia y acogedora,buen desayuno
Stayed 4 nights in May 2025

10/10 Excellent

Nandita

Stayed 3 nights in Apr 2025

6/10 Okay

Jeffrey

Stayed 2 nights in Mar 2025

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Fantastic location and comfortable beds. Hoped to use the mobile kitchen to make breakfast in the mornings, but it was never available during our 4 night stay, and communication around the issue could have been better. Aside from that issue, it was a pleasant stay!
Stayed 4 nights in Mar 2025

8/10 Good

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Buen hotel, cerca de varios puntos turísticos
Stayed 3 nights in Apr 2025

6/10 Okay

Andres, Woodbridge

Liked: Cleanliness, staff & service
The property is nice. The staff is super nice and friendly the property c
Stayed 2 nights in Apr 2025

8/10 Good

Kelsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in time on Expedia is incorrect. Correct time is 3 pm and the staff wouldn’t allow check in even 15 minutes before that time. My only complaint other than the hard bed, stay was good other than that.
Stayed 2 nights in Mar 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Tetsuya

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Feb 2025