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Hotel Am Konzerthaus - MGallery Collection

4.5 star property

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Photo gallery for Hotel Am Konzerthaus - MGallery Collection

Premium bedding, Select Comfort beds, in-room safe, desk
Premium bedding, Select Comfort beds, in-room safe, desk
Premium bedding, Select Comfort beds, in-room safe, desk
Meeting facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Am Heumarkt 35-37, Vienna, Vienna, 1030
  • Vienna Music Society
    ‪3 min walk‬
  • Vienna State Opera
    ‪9 min walk‬
  • St. Stephen's Cathedral
    ‪14 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(16 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(29 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 1 Double Bed

8.8 out of 10
Excellent
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed (Maestro)

Premium bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed (Maestro)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Single Room, 1 Queen Bed

Superior Single Room, 1 Queen Bed

Superior Single Room, 1 Queen Bed

8.6 out of 10
Excellent
(21 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Am Konzerthaus - MGallery Collection

Luxury hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and a business center. Housekeeping is available on request.
Hotel Am Konzerthaus - MGallery Collection offers 208 accommodations with laptop-compatible safes and complimentary bottled water. Select Comfort beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Am Konzerthaus - MGallery Collection. During your stay, you're just a quick walk from Belvedere. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at Apron, a fine-dining restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Steps from Akademietheater and Schwarzenbergplatz
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 980 square feet (91 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Am Konzerthaus - MGallery Collection. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.
Apron - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 25 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 33 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Apron

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • 980 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 33 per person
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Am Konzerthaus - MGallery Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Am Konzerthaus
Am Konzerthaus Hotel
Am Konzerthaus MGallery Collection
Am Konzerthaus Vienna MGallery Collection
Hotel Am Konzerthaus
Hotel Am Konzerthaus MGallery Collection
Hotel Konzerthaus
Konzerthaus
Konzerthaus Hotel
Am Konzerthaus Vienna Mgallery
Hotel Am Konzerthaus Vienna - MGallery Hotel
Hotel Am Konzerthaus Vienna - MGallery Vienna
Hotel Am Konzerthaus Vienna - MGallery Hotel Vienna

Hotel Am Konzerthaus - MGallery Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 310 out of 448 reviews
Rating 8 - Good. 106 out of 448 reviews
Rating 6 - Okay. 21 out of 448 reviews
Rating 4 - Poor. 5 out of 448 reviews
Rating 2 - Terrible. 6 out of 448 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Beverly, Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff . Great breakfast & wonderful location!!
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cameron, Annan

Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Stayed 5 nights in Apr 2025

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Eun

Stayed 3 nights in Apr 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful and immaculate hotel with excellent service. Great breakfast buffet as well. The location was convenient!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High recommend! Very clean, friendly staff, perfect location!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute saviour!

This was a last minute booking after the awful fire that caused Heathrow airport to close down. Our original venue was Vienna so we made some last-minute plans to spend the weekend with friends in London and booked this hotel.. the hotel has a wonderful location close by to many tube stations. The hotel rooms were very large, very well equipped, very clean. Quality of the decor and finishes was very high end. You honestly could not ask for more. The staff were amazing, nothing was too much trouble.
Stayed 2 nights in Mar 2025

8/10 Good

Shachar, Petach Tiqwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Saim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Thanadon

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, and very well situated

A lovely hotel, well connected by train and tram to the airport, and perfectly situated for many of the city’s sights, being just a 10-15 minute walk from the state opera house. Our room was large, modern, and well equipped, and breakfast offered a great variety of both hot and cold, and sweet and savoury options. Reception staff were also very friendly hand helpful. We would definitely stay again
Stayed 3 nights in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, clean and very comfortable. Staff was very friendly and helpful. I will definitely be back again! Amazing hotel, clean and very comfortable. Staff was very friendly and helpful. I will definitely be back again!
Stayed 6 nights in Feb 2025

10/10 Excellent

Richard, STOCKPORT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel am Konzerthaus was a brilliant choice of place to stay in the city. The hotel was very convenient for all the city’s sights and the room and bed were extremely confortable. The staff were friendly and the breakfast excellent. We would love to return one day.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mandana, San Ramon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely exceptional. The hotel was spotlessly clean, beautifully maintained, and every detail showed their dedication to creating a comfortable and welcoming environment for their guests. What stood out the most was their outstanding customer service. During our stay, our son fell ill with a high fever, and we were desperate to extend our checkout time so he could rest a little longer before our flight. Despite being fully booked due to the holiday season, the staff went above and beyond by extending our checkout time by two hours. This incredible act of kindness made such a difference for us during a stressful moment, and we are beyond grateful. Throughout our stay, the staff were incredibly responsive, friendly, and accommodating. Whether it was providing helpful recommendations, quickly answering our questions, or going the extra mile during an emergency, they made us feel cared for and valued as guests. Kudos to the amazing team at AM Hotel for their professionalism, warmth, and compassion. I can’t recommend this hotel highly enough and would absolutely choose to stay here again. Thank you for making our experience unforgettable!
Stayed 6 nights in Dec 2024

10/10 Excellent

Naomi

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Went to Vienna to explore the Christmas markets and this hotel was in a great location with easy access to get on any transport to take you anywhere in the city, and was in walking distance of a bunch of markets and the city center. The staff was also very helpful and would help us whenever needed including calling the taxi company, and taking pictures of us in their lobby which was decorated very nice for the holidays. One issue I had with the room was the bathroom door was difficult to close in our room but after holding it shut for a few seconds it would stay shut. We want to come back to Vienna to see more of what the city has to offer and will definitely consider this hotel again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Daniella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic, very nice and super helpful. Breakfast was amazing.
Stayed 3 nights in Oct 2024

8/10 Good

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location. One downside was that it was very loud outside of the room at night.
Stayed 4 nights in Dec 2024

8/10 Good

Robert, Friendswood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here. The hotel is convenient to the city. It was clean and tidy and the room was spacious and warm. The amenities were exactly as we expected. The staff were all lovely and the reception staff in particular were friendly and very welcoming.
Stayed 3 nights in Dec 2024

10/10 Excellent

David Anthony

Stayed 4 nights in Dec 2024

8/10 Good

Frances Ruth

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024