4.2 out of 5

"Check in easy and quick didn't like first room we were given sixth floor in the attic hotel staff changed with no problem.this room was very tired loo ... " More

By a verified traveller on Sat 05 Nov 2016

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Hotel Description

The spacious rooms at Hotel de France get good marks from our customers. During your stay, you're just a quick walk from Burgtheater. Free WiFi in public areas, a restaurant and a 24-hour fitness centre are available. Built in 1872, this 4-star hotel has 194 rooms over 6 floors. Free WiFi and TVs are available in all rooms.

  • Air-conditioned rooms with TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests have good things to say about the accommodation, from cleanliness and spaciousness to overall comfort and low noise level
  • Just a 3-minute walk from Vienna City Hall Area and 6 minutes on foot from Burgtheater
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee

Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
€127* Per night/room 8 Sep - 9 Sep

Classic Double Room Single Use, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Junior Suite, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Single Room (small, 12 sqm)

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel de France ratings based on 94 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel de France

Everyone (24) Couples (42) Business (5) Family (7) Other (2) Friends (6)
3 out of 5

Hotel in good location

Pros: Good location
Cons: Complete refit and update and for staff to listen and fix when something doesn't work
Location: Good location near to underground short walk to centre
Check in easy and quick didn't like first room we were given sixth floor in the attic hotel staff changed with no problem.this room was very tired looking and the heating didn't work told reception on numourous occasions but didn't get fixed for the complete stay so came home with a cold.the whole hotel very tired looking definitely not a 5 star as advertised 3 at best only 2 narrow lifts and at best only 1worked most of the time.Restaraunt for breakfast very cramped tables too close together breakfast not that great as most things that were supposed to be hot weren't.

Posted by on 5 Nov 2016

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Comment from Hotel Management

7 Nov 2016 by Best regards, the Hotel de France team

Dear Client! Thank you for letting us know your personal feedback! We are sorry that the hotel did not quite meet your expectations. Nevertheless we hope that you had some lovely days in the city of Vienna and that you could take lots of pleasant memories back home. Best regards, the Hotel de France team

4 out of 5

Great city break

Hotel experience was great, staff were really helpful and attentive. Nice touch was a birthday cake in the room, without any prompting from my Husband!

Posted by on 11 Apr 2016

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5 out of 5

hotel de france vienna

stayed in the same hotel as last year, that says something. only negative was lack of english speaking tv channels.

Posted by on 27 Feb 2016

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5 out of 5

OLD FASHION CHARM MODERN COMFORT

We had 3 nights at the hotel, opted for a superior double which was great large room very spacious bathroom, spotlessly clean and I would imagine fairly newly redecorated. The staff were all most helpful and attentive. It is well worth booking B & B as the breakfast is wonderful value bucks fizz, fruits etc, smoked salmon, mackerel, roll mops, every sort of cured meat, hot English style breakfast, omelette station, pancakes, breads, cakes pastry's etc. etc. Friendly bar staff with lovely seating area. Ideally situated for underground services and trams. Opt for a room at the side or back as it is a noisy street mainly due to the trams. We would highly recommend it.

Posted by on 7 Jan 2016

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4 out of 5

Good trip

Hotel was good , asked for 1 hour to be late in check out but been asked to pay 20 euro extra what I thought was not nice and expencive.

Posted by on 27 Oct 2015

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5 out of 5

vienna

lovely hotel,great food,easy to get around.can't wait to go back.

Posted by on 11 Feb 2015

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5 out of 5

Nice Christmas stay

I had read some negative reviews about this hotel, and I was surprised with them when we got there. The staff were wonderful, and the hotel friendly, comfortable and spacious. I would think that you need to stay for more than a day to appreciate what a good hotel this is. Location superb for getting around.

Posted by on 29 Dec 2014

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4 out of 5

One snag

Everything great, apart from an over-attentive pianist while having dinner. Plenty of good restaurants around to avoid him in future!

Posted by on 15 Oct 2013

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5 out of 5

Great for city break

As this seemed great value I ignored the bad reviews and booked a double room. On arrival we were shown to a twin room which had seen better days. I explained it was our ruby wedding anniversary so we would prefer a double room. We went out for supper and returned to find we had been upgraded to a lovely big room with huge double bed. From then on everything was perfect: clean and comfortable accommodation (if a little old-fashioned!) with great service and wonderful breakfast buffet. Tram stops and underground station just 2 mins. away, easy walking into city centre where there is so much to see: palaces and galleries, churches, monuments and gardens as well as beautiful shops. Entrance fees to palaces etc. not cheap, but food and drink more reasonable than expected for capital city.

Posted by on 6 Mar 2013

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5 out of 5

Awesome 2nd honeymoon

We stayed here in 1987 on our honeymoon and always planned to come back one day. This year was our 25th Anniversary and this was the only place we wanted to come to. The hotel has been updated fantastically in the past 25 years. Very comfortable and stylish with luxury just where you need it. All the staff were exemplary and our mini suite was just beautiful and so very spacious. Our only 2 minor criticisms were the menu in the restaurant was very limited and what happened to the huge picture of Franz Josef in the breakfast room?

Posted by on 26 Sep 2012

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury Hotel de France. For a fee, parking is available. This 4-star Vienna hotel is smoke free.

  • 194 guestrooms or units
  • 6 levels
  • Built in 1872
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Vienna (VIE-Vienna Intl.) (19.6 km / 12.2 mi)
  • Train station: Vienna Franz-Josefs-Station (1.8 km / 1.1 mi)
  • Metro station: Schottentor U-Bahn (0.1 km / 0.1 mi)
  • Property shuttles: Airport pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel de France offers 194 forms of air-conditioned accommodation with minibars and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a complimentary bathrobe and a hairdryer. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Hotel de France has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: EUR 13 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 26 per person (approximately)
  • Airport shuttle fee: EUR 44 per vehicle
  • Self-parking fee: EUR 30 per day
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 13 per pet, per night
  • Early check-in fee: EUR 35.00 (subject to availability)
  • Late check-out fee: EUR 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • de France Vienna
  • Hotel de France
  • Hotel de France Vienna
  • Hotel France Vienna
  • France Vienna

You should know

  • Hotel de France offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.