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Hotel Mercure Wien Zentrum

Property class: 4

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Photo gallery for Hotel Mercure Wien Zentrum

A breakfast buffet with various breads, pastries, and beverages.
Unclassified image, 2 of 42, button
A large, historic building with a symmetrical facade, large windows, and a central entrance.
A modern lounge area with seating, a coffee table, and a large window with a view of the street.
Unclassified image, 5 of 42, button

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Fleischmarkt 1a, Vienna, Vienna, 1010
  • Place, Schwedenplatz
    ‪2 min walk‬
  • Place, Stephansplatz
    ‪3 min walk‬
  • Place, St. Stephen's Cathedral
    ‪5 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a large bed, a bedside table, a desk, a chair, a dresser, a mirror, and a wall with framed pictures.

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(35 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Privilege, Double Room, 1 Queen Bed

A hotel room with a teal headboard, two beds, a desk with a laptop, a TV, and a window with a view of buildings.

Privilege, Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(25 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Mercure Wien Zentrum

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.
Hotel Mercure Wien Zentrum offers 105 air-conditioned accommodations with minibars and safes. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and hair dryers. This Vienna hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Mercure Wien Zentrum. During your stay, you're just a quick walk from St. Stephen's Cathedral. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 5-minute walk from St. Stephen's Cathedral and 5 minutes by foot from Stephansplatz
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Mercure Wien Zentrum.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
GO!Wien - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 32 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GO!Wien

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (80 centimetre wide door)

More

  • 9 floors
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: EUR 69
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 32 per day (3281 ft away)
  • Late check-out fee: EUR 69

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Wien
Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Zentrum Wien
Mercure Wien Zentrum
Mercure Wien Zentrum Vienna
Wien Hotel Mercure
Wien Hotel Mercure Zentrum
Wien Zentrum
Zentrum Wien
Mercure Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Wien Zentrum Hotel Vienna
Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel Vienna

Hotel Mercure Wien Zentrum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 434 out of 1003 reviews
Rating 8 - Good. 461 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

parisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast was good they makey fresh juice for you
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Reem

Liked: Cleanliness, staff & service
Perfect hotel close to everything
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night but would definitely return. Convenient location, helpful and friendly staff, and a comfortable room.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Severn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. The staff were so pleasant and helpful. The location was fantastic. It was a wonderful stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rajpreet Kaur

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, fast and early check in, friendly Staff and great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

GABRIELLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern and great room, great staff, good location
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
Clean rooms, complimentary drinks in mini bar daily, close to main attractions.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. In room beverages were excellent. We loved our tour on Saturday morning. The woman who ran the tour was very knowledgeable and we loved the out of the way places she showed us. I would recommend this property to friend.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Afonso

Liked: Cleanliness, staff & service, amenities
Excellent hotel in a great location! We were very well attended to by the hotel staff, especially by the attendant Breno (very kind and helpful). Highly recommended hotel for families.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

JENNY

Liked: Cleanliness, staff & service, amenities
Everything was clean super clean, staff was friendly and helpful they provide us with very simple maps to the main attractions.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located, easy for public transport and walking around the city. The staff were fantastic, really helpful at check-in and helped us to check-in early with a room upgrade. Our room was a good size, clean and modern. They gave us a bottle of wine for our wedding anniversary and the extra touches really made a difference to our stay. We'd highly recommend staying here if you're visiting Vienna
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, convenient location.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant place near to all sights to see.
Stayed 6 nights in Feb 2025
Verified review

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Behnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, comfortable, well designed, small room. Great location.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, room was clean, and location was great!
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Great location, helpful staff. Clean and spacious room.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
Room was clean and hotel is well maintained. Staff was super helpful and attentive. Location is central to their public transportation and close to lots of restaurants and attractions.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION VERY GOOD BREAKFAST THE STAFF VERY HELPFULL .
Stayed 4 nights in Nov 2022
Verified review

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Great location - but Vienna is a very expensive City - be warned and take out a bank loan before travelling…
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very comfortable hotel, centrally located, breakfast is various for diverse needs.
Stayed 3 nights in Jul 2023