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Melia Vienna

5.0 star property

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Photo gallery for Melia Vienna

Food and drink
Reception
Executive lounge
Presidential Suite
2 restaurants, breakfast, dinner served; Mediterranean cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Donau-City-Straße 7, Vienna, Vienna, 1220
  • Place, Danube Bike Path (Vienna)
    ‪2 min walk‬
  • Place, Vienna International Centre
    ‪3 min walk‬
  • Place, International Atomic Energy Agency
    ‪6 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Melia Guestroom

Melia Guestroom

Melia Guestroom

8.8 out of 10
Excellent
(16 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Guestroom

Premium bedding, in-room safe, desk, blackout curtains

Premium Guestroom

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room (3+1)

Premium bedding, in-room safe, desk, blackout curtains

Family Room (3+1)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed OR 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Premium Room (The Level)

Premium bedding, in-room safe, desk, blackout curtains

Premium Room (The Level)

7.4 out of 10
Good
(3 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Master Suite The Level

Master Suite The Level

Master Suite The Level

  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 214 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (The Level)

Premium bedding, in-room safe, desk, blackout curtains

Room (The Level)

9.6 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premium Room Panoramic View

View from room

Grand Premium Room Panoramic View

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout curtains

Family Room

7.0 out of 10
Good
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed OR 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Premium Guestroom (3AD)

Premium bedding, in-room safe, desk, blackout curtains

Premium Guestroom (3AD)

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Guestroom (2+1)

Premium bedding, in-room safe, desk, blackout curtains

Premium Guestroom (2+1)

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Grand Premium Room Panoramic View (3AD)

View from room

Grand Premium Room Panoramic View (3AD)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Premium Room Panoramic View (2+1)

View from room

Grand Premium Room Panoramic View (2+1)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Room (3AD)

Premium bedding, in-room safe, desk, blackout curtains

The Level Room (3AD)

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Room (2+1)

Premium bedding, in-room safe, desk, blackout curtains

The Level Room (2+1)

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Premium Room (3AD)

Premium bedding, in-room safe, desk, blackout curtains

The Level Premium Room (3AD)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for The Level Premium Room (2+1)

Premium bedding, in-room safe, desk, blackout curtains

The Level Premium Room (2+1)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Level Deluxe Room

The Level Deluxe Room

The Level Deluxe Room

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Melia Vienna

This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Melia Vienna offers 253 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Melia Vienna. During your stay, you're just a quick walk from Danube Bike Path (Vienna). You'll find features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Altia Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Vienna International Centre and a 5-minute drive from Prater
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 10 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1044 square feet (97 square meters) and includes conference space. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Melia Vienna. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 5-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Altia Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.
Altia Skybar - Onsite bar. Open daily.
Flow Bar and Restaurant - This restaurant specializes in international cuisine and serves breakfast only. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (EUR 30 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 29 for adults and EUR 14.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Altia Restaurant
  • Altia Skybar
  • Flow Bar and Restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,044 square feet of conference space
  • 10 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 71.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.50 for children
  • Airport shuttle fee: EUR 60 per vehicle (one way)
  • Self parking fee: EUR 30 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 71.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Melia Vienna offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliá Hotel Vienna
Meliá Vienna
Meliá Vienna Hotel
Meliá Vienna
Melia Vienna Hotel
Melia Vienna Vienna
Melia Vienna Hotel Vienna

Melia Vienna Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1003 reviews
Rating 8 - Good. 261 out of 1003 reviews
Rating 6 - Okay. 92 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Worth the Level for peace, quality food and an amazing overnight stay
Stayed 1 night in Dec 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Room was great. Clean and spacious. The staff was amazing. Very friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

.
Stayed 1 night in Nov 2025

8/10 Good

Shai

Stayed 5 nights in Dec 2025

6/10 Okay

Guillermo

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We experienced several issues with our initial room. The shower was not functioning properly, and the underfloor heating was also not working. Due to these problems, we were moved to another room. When requesting the room change, we were informed that the amenity kits included with our stay would be provided; however, they were not delivered to our room before we relocated. Housekeeping service was below expectations. Bed sheets were not changed daily, the tables around the bed were not properly cleaned, and overall cleanliness felt inconsistent. For the price paid, the hotel does not meet the standards one would expect from a Meliá property, and there is significant room for improvement. That said, the staff were friendly and consistently helpful. Karina, in particular, was excellent, she assisted us with the room change and personally ensured we received the amenities and additional water. While the hotel offers interesting facilities, the overall experience does not justify a return stay.
Stayed 3 nights in Dec 2025

4/10 Poor

Diana

Stayed 4 nights in Nov 2025

10/10 Excellent

Sirlene

Stayed 2 nights in Nov 2025

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Aleksandrs, Pasaedna

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. They could invest in better gym equipment thought. It has enough space but the equipment sucks
Stayed 3 nights in Nov 2025

10/10 Excellent

Carolyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying in my very spacious room with views to the Danube. Great amenities and comfort in the room. It’s about 5 mins walk to the closest ubahn station and the UN at Vienna International Centre. The staff were so lovely, friendly and helpful, especially Daniel & Ines.
Stayed 6 nights in Nov 2025

6/10 Okay

Ravshan

Stayed 1 night in Oct 2025

10/10 Excellent

Adel

Stayed 1 night in Nov 2025

6/10 Okay

ELIE

Liked: Cleanliness, amenities, property conditions & facilities
Room view was on the other building. Receptions not friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

10/10 Excellent

Seungtaek

Stayed 5 nights in Oct 2025

2/10 Terrible

Nouf Mousa

Stayed 6 nights in Sep 2025

2/10 Terrible

ALAN

Travelled with family
Liked: Amenities
Disliked: Staff & service
Dogs barking all night
Stayed 4 nights in Sep 2025

6/10 Okay

Sanseeban

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Rodney

Stayed 3 nights in Aug 2025

6/10 Okay

Joanna

Stayed 1 night in Aug 2025

2/10 Terrible

Rita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Be very weary of booking this property. They have a lot of rigid booking policies that work in their favour. If you make a mistake or need to change your booking it is impossible to change without loosing all your money. I made an error on the dates we were coming and the only way to change dates was to cancel the booking (and loose 90% of our money) and make a completely new booking. They only allow booking changes 7 days prior to arrival. We phoned/messaged/emailed within ten minutes of booking the room online and they would do nothing to help us. We spent 4 days going back and forth trying to find a solution...they were very inflexible and their policies just felt like a big money scam. We wanted to keep our booking for two nights just changed the check in by one day. We lost $400 and they would do nothing to help. Just kept referencing their policies. They lack humanity and compassion. Think twice before booking this place!
Stayed 2 nights in Aug 2025

10/10 Excellent

cyrus

Stayed 1 night in Apr 2025

4/10 Poor

Arun

Travelled with group
Disliked: Cleanliness, amenities
Worst experience at this melia vienna hotel. Staff were very rude. Our room phone was not working, so difficult to call reception room service. It wasn't fixed until the day before we left. We were staying for 5 nights.
Stayed 5 nights in Jun 2025

6/10 Okay

Aarati

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Reception desk was not friendly to check in even 15 mins early.
Stayed 1 night in Jun 2025

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in May 2025