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Palais Rathaus by Welcome2Vienna

3.5 star property

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Interior entrance
Apartment (Cleaning Fee Included)
Apartment (Cleaning Fee Included) | View from room
Apartment (Cleaning Fee Included) | Living room
Apartment (Cleaning Fee Included) | Living room

Reviews

6.0 out of 10

Entire apartment

2 bedrooms2 bathroomsSleeps 4100 sq m

Popular amenities

  • Kitchen
  • Free Wi-Fi

Explore the area

View in a map
Löwelstr 12, Vienna, 1010
  • Place, Hofburg Imperial Palace
    ‪3 min walk‬
  • Place, Rathausplatz
    ‪3 min walk‬
  • Place, Vienna Christmas Market
    ‪5 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

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About this property

Palais Rathaus by Welcome2Vienna

This smoke-free apartment building features free WiFi in public areas. The apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like 2 bathrooms and a dining area. Housekeeping is available once per stay.
Guest accommodations at this apartment offer coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

This Vienna apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided once per stay.

During your stay at this apartment building, you're just a quick walk from Hofburg Imperial Palace. Features include free WiFi in public areas. The apartment includes amenities such as free WiFi and a kitchen.
  • The apartment offers a kitchen, 2 bathrooms, and a dining area
  • Free WiFi
  • Amenities include an elevator
  • Just a 4-minute walk from Hofburg Imperial Palace and 5 minutes by foot from Vienna Christmas Market
This apartment offers its guests an elevator. Public spaces have free WiFi.

This 3.5-star Vienna apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)
  • Free cot
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Housekeeping available once per stay

Location highlights

  • In a historical district
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must contact this property at least 1 week in advance to make check-in arrangements.

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 PM and 2:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palais Rathaus Welcome2Vienna Apartment Vienna
Palais Rathaus Welcome2Vienna Apartment
Palais Rathaus Welcome2Vienna Vienna
Palais Rathaus Welcome2Vienna
Palais Rathaus by Welcome2Vienna Vienna
Palais Rathaus by Welcome2Vienna Apartment
Palais Rathaus by Welcome2Vienna Apartment Vienna

Palais Rathaus by Welcome2Vienna Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 2 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

7.0/10

Cleanliness

6.0/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities
A/C did not work in one room. It was also hard to reach property owner
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness
Amazing location, great view, quiet and close to everything. Apartment is spacious and very light. TV and WiFi work great. However, these are probably the only benefits of the place. Speaking about negatives: - Apartment itself is quite dated and needs repainting. - Bathroom smell - there is a distinctive and unpleasant smell from both of the bathrooms. It spreads to bedrooms which makes them not very comfortable place to sleep. - Radiator/heater in the living room is extremely noisy – we had to resign from using it since it was very loud. As a result, we were not able to regulate temperature in the dining room. - Tableware were not clean – we had to wash everything before using any of the plates, spoons or pans (had food residue from previous guests). - There are small red ants (pharaoh) in the kitchen and bathrooms. We were very surprised to find them in our breakfast bread and as a result our children did not get their usual breakfast. Also, at the moment we do not know if they were also in bedrooms and if they infiltrated our luggage. This potentially could mean that we brought some of the ants to our home – an unwanted souvenir from Vienna. These issues makes it difficult for us to consider a new stay in this apartment or recommend it to anyone else.
Stayed 3 nights in Feb 2019