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SKY9 Apartments City Center

4.0 star property

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Premium Studio, Multiple Beds, Kitchen, Executive Level (Graben 31) | Private kitchen
Creator video - submitted by TRAVELFLY
Premium Studio, Multiple Beds, Kitchen, Executive Level (Graben 31) | Living area
Superior Apartment, 2 Bedrooms, Kitchen (Rotenturmstr. 16-18) | Private kitchen
Superior Apartment, 3 Bedrooms, Non Smoking, Kitchen

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi

Explore the area

View in a map
Innere Stadt, Vienna, Vienna, 1010
  • Place, Stephansplatz
    ‪2 min walk‬
  • Place, St. Stephen's Cathedral
    ‪3 min walk‬
  • Place, Spanish Riding School
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Apartment, 2 Bedrooms, Kitchen (Rotenturmstr. 16-18)

Superior Apartment, 2 Bedrooms, Kitchen (Rotenturmstr. 16-18)

Superior Apartment, 2 Bedrooms, Kitchen (Rotenturmstr. 16-18)

  • 75 sq m
  • 2 bedrooms
  • City view
  • Sleeps 8
  • 3 King Beds, 1 Double Sofa Bed and 1 Double Bed

View all photos for Premium Studio, Multiple Beds, Kitchen, Executive Level (Graben 31)

Premium Studio, Multiple Beds, Kitchen, Executive Level (Graben 31) | Living area

Premium Studio, Multiple Beds, Kitchen, Executive Level (Graben 31)

  • 40 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

SKY9 Apartments City Center

Apartment with kitchen, 4-minute walk to St. Stephen's Cathedral
Along with express check-in, this smoke-free apartment building has express check-out and tour/ticket assistance. WiFi in public areas is free. Other amenities include multilingual staff assistance. The apartment provides free WiFi and free wired Internet, a Smart TV with cable channels, and a kitchen with a refrigerator and a stovetop. Comforts include Egyptian cotton sheets and a down comforter, and guests will also find conveniences like a dining area and a sitting area.
Guest accommodations at this apartment offer espresso makers and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas and include desks and dining tables. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Vienna apartment provides complimentary wired and wireless Internet access. 40-inch Smart televisions come with cable channels, pay movies, and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at this apartment building, you're just a quick walk from St. Stephen's Cathedral. Enjoy features like free WiFi in public areas and a roundtrip airport shuttle (surcharge). Enjoy your stay with amenities like free WiFi and a kitchen in the apartment.
  • The apartment offers a kitchen, a dining area, and a sitting area
  • Free WiFi
  • Amenities include a multilingual staff and an elevator
  • Onsite recreation includes a playground
  • Just a 4-minute walk from St. Stephen's Cathedral and 10 minutes by foot from Spanish Riding School
  • Airport shuttle service available for a fee
This apartment offers its guests multilingual staff, tour/ticket assistance, and express check-in. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly apartment also features express check-out and an elevator.

This 4-star Vienna apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • Children stay free (see details)
  • Cot: EUR 20 per day
  • Playground

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Champagne service
  • Dining table

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: EUR 25 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch Smart TV with cable channels
  • Hulu
  • Netflix
  • Pay films

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (99 centimetre high)
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Multilingual staff
  • Proposal/romance packages
  • Restaurant dining guides
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system

General

  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Multiple locations in city center. Checkin at apartment address.]
Guests will receive an email within 7 days before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, lockbox, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150.0 per stay
  • An effective city/local tax rate of 2.848 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and a first aid kit
This property is professionally cleaned
This apartment offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Multiple locations in city center. Checkin at apartment address.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

SKY9 Apartment City Center Vienna
SKY9 City Center Vienna
SKY9 City Center
SKY9 Apartment City Center
SKY9 Apartments City Center Vienna
SKY9 Apartments City Center Apartment
SKY9 Apartments City Center Apartment Vienna

SKY9 Apartments City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 57 out of 112 reviews
Rating 8 - Good. 24 out of 112 reviews
Rating 6 - Okay. 13 out of 112 reviews
Rating 4 - Poor. 10 out of 112 reviews
Rating 2 - Terrible. 8 out of 112 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alexander

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
I feel this property manages a bait and switch program. The communications were not good regarding the location. The picture and description on the website list it as inner city. We were dropped off by an Uber at the location listed on the website. Needless to say our apartment was in a different location. We missed a tour and used three separate Ubers until we finally arrived at the property. Communication with the property manager was miserable. The unit itself was nicely appointed but overall first impressions were terrible. Not to mention a complete lack of owning the problem once it was identified. After reading reviews I have discovered I am not the first to have such an experience. Shame on Sky9. You should and could do much better
Stayed 3 nights in Apr 2025

8/10 Good

Kan

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
It was very comfortable. Lots of room. Location was great. One English tv station would have been nice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ka-Yan

Travelled with family
Liked: Cleanliness, room comfort

Great apartment

Better than I expected. It had all the essentials needed. AC was a life saver in the heat. Near an underground, and walkable to all attractions. Beds were very comfortable! Only the pin is incorrect on the website as I thought it was there, but you need to check the address. So we had a little extra transport needed due to this mistake
Stayed 3 nights in Aug 2024

4/10 Poor

Devlin

Travelled with family
Disliked: Cleanliness, room comfort

Poor quality apartment in nice location

Nice location for a one bedroom apartment, but… The smell of garbage permeates the lobby as the garbage room is right next to the elevator. We found blood on the fitted sheet of the pull out couch, a pillow, and blood on the side of the couch. When we found the spare sheets they were in a ball in the bottom of a cabinet dusty and dirty. We found hairballs on the bathroom floor and no soap in the soap dispenser. There was no ice tray for making ice and the freezer was very dirty with the handle to open it broken. The wood floor has many dents and scratches. The walls are very dirty with marks, dents, and scratches. The bedroom AC unit spontaneously stopped working periodically and needed to be reset to start working again. When messaging management we received an apology and they would take the issue up with their cleaning service. Poor quality apartment in a nice location with an average price. Difficult to recommend.
Stayed 2 nights in Jul 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a very great location. The apartment was nice and comfortable, but the AC just did not cool very well and it was very hot that week. The shower was kind of small and there was not a lot of counterspace. The apartment was non-smoking, but you could smell smoke coming from the other units when you go into the bathroom.
Stayed 1 night in Jun 2024

10/10 Excellent

Tanisha

Liked: Cleanliness, room comfort

Great place in excellent location.

Amazing location right beside the church. Comfortable bed. Had a small kitchen, strong wifi and a a washer. Would be great if the TV had netflix built in, but we werent there for TV. You have to call them to get buzzed in at first. Good for people to know they need acess on their cell.
Stayed 3 nights in Jun 2024

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, room comfort

Great Vienna location

Excellent location, had everything we needed for a great stay in Vienna. Train station is right downstairs and plenty of restaurants and shopping close by.
Stayed 3 nights in Jun 2024

4/10 Poor

Lina, Phoenix

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had to wait 1 hr in the freezing cold outside the apartment buildings bc the entrance button wasn't working. Thank god some stranger came to open it because when I called Sky9, they didn't know how to help us.
Stayed 3 nights in May 2024

4/10 Poor

Frances M

Stayed 4 nights in May 2024

4/10 Poor

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities
SKY9 seems like a shady business. I would highly recommend anyone to avoid using them. They have been charging my credit card without telling me why. They also did a quick switch at the last minute from our expected apartment, which we selected based on location, to another apartment MUCH FARTHER out from where we wanted to be. They offered me a "credit" for our trouble but I have yet to receive it. Do not rent from SKY9. Find another apartment or room with someone who will not play a bait-and-switch on you.
Stayed 1 night in Apr 2024

4/10 Poor

Lan

Travelled with group
Disliked: Amenities, property conditions & facilities
Will not book them again if we were to come back to Vienna. This is not the room as shown on Expedia because the company used a nicer location for listing, Where we stayed was a very unattractive building with dark hallway on a boring street. Because of road construction we had to drag our bags to and from the apartment for transportation. Inside was cheaply done. Coffee machine did not work. Very little hospitality supplies. Text to the property contact got no reply. To be fair the walking distance to the market and city center was quite close. Do not book this place unless it is the cheapest you are looking for.
Stayed 3 nights in Apr 2024

4/10 Poor

Meirav

Stayed 3 nights in Mar 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy check in
Stayed 2 nights in Oct 2023

2/10 Terrible

ALBERTO

Travelled with family
Disliked: Cleanliness, room comfort

NEVER TRUST SKY9 Apartments City Center

Sky9 changed the apartment we had booked through Hotels.com and sent us 2 km away from where we wanted to stay. It was awful to arrive at 9 pm to the expected place and find that you cannot stay there, call the host, who is no helpful on the phone, and receive a poor alternative but the only one. In the assigned apartment we found bugs and old broken towels, ambient hot and smelly. They never communicated with us after our claim and seem not to care. We'll never book with them again because we want certainty of where we will stay once we book a place.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael, Redwood City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2023

6/10 Okay

Todd

Travelled with family
Liked: Cleanliness
Halls and lobbies of the building were beat up. Outside of the front entrance was not clean, but was cleaned the day we left.
Stayed 3 nights in Sep 2023

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, room comfort

Excellent - best location and great room. Cold AC.

Excellent - best location you could possibly ask for. Right on top of a metro stop and right near St. Stephen's church. Room is really a small apartment (full kitchen) and we loved it. Shower had great hot water, AC was cold, and loved using it as a point of rest in between sightseeing.
Stayed 2 nights in Jul 2023

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness
The place was in a great location and the owners have really maximized the space with the layout. There weren’t any towels in the kitchen and only 1/4 of a single toilet paper roll was on hand when we arrived. For the bathrooms there were enough towels overall but only one large towel (not convenient for three people). Communication follow-through could have been better when a problem arose with the key.
Stayed 4 nights in Jul 2023

4/10 Poor

JORGE

Travelled with family
I didn't get the reserved apartment. Days before arrival they sent an email with an address with different apartment. Will not stay with them again.

2/10 Terrible

Chelsea

Travelled with family
Disliked: Room comfort
Stayed 5 nights in Apr 2023

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2023

4/10 Poor

JUDY

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Elevator smelled like trash. The heating system wasn't functioning properly as I trembled in the cold at night. Bed wasn't made (No top bed sheet) when I arrived (Can see hair and other debris on bed) Pillow cases were also dirty. Paint from ceiling kept falling near the kitchen area. Chairs near kitchen area looks grossly dirty. Heating towel rack in bathroom won't heat up. Mop was left inside washing machine. 2-star accommodation in 5-star location.
Stayed 4 nights in Feb 2023

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, room comfort
Location is amazing and service was exceptional
Stayed 3 nights in Jan 2023