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SO/ Vienna

5.0 star property

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Restaurant
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SO/ Lofty, St. Stephen's Cathedral View (Suite)
Restaurant
SO/ VIP, Panoramic View (Suite)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Praterstrasse 1, Vienna, Vienna, 1020
  • Place, Schwedenplatz
    ‪3 min walk‬
  • Place, Stephansplatz
    ‪8 min walk‬
  • Place, St. Stephen's Cathedral
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for SO/ Studio, Ferris Wheel View (Suite)

SO/ Studio, Ferris Wheel View (Suite)

SO/ Studio, Ferris Wheel View (Suite)

  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for SO/ Cosy, Ferris Wheel View (Room)

SO/ Cosy, Ferris Wheel View (Room)

SO/ Cosy, Ferris Wheel View (Room)

9.2 out of 10
Wonderful
(26 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for SO/ Black, Danube Canal View (Suite)

SO/ Black, Danube Canal View (Suite)

SO/ Black, Danube Canal View (Suite)

  • 55 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for SO/ Comfy, St. Stephen's Cathedral View (Room)

SO/ Comfy, St. Stephen's Cathedral View (Room)

SO/ Comfy, St. Stephen's Cathedral View (Room)

9.4 out of 10
Exceptional
(38 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for SO/ Lofty, St. Stephen's Cathedral View (Suite)

SO/ Lofty, St. Stephen's Cathedral View (Suite)

SO/ Lofty, St. Stephen's Cathedral View (Suite)

  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for SO/ Urban, Ferris Wheel View (Room)

SO/ Urban, Ferris Wheel View (Room)

SO/ Urban, Ferris Wheel View (Room)

9.8 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for SO/ VIP, Panoramic View (Suite)

SO/ VIP, Panoramic View (Suite) | View from room

SO/ VIP, Panoramic View (Suite)

  • 180 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

SO/ Vienna

Luxury hotel with 2 hot tubs and a full-service spa
A full-service spa, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
SO/ Vienna offers 182 accommodations with minibars and laptop-compatible safes. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
So Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of SO/ Vienna's great location. During your stay, you're just a quick walk from Stephansplatz. Free WiFi in public areas, a full-service spa, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Wired Internet for a fee
  • Self parking available for a fee
  • Treat yourself to aromatherapy, body treatments, or manicures and pedicures at So Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Stephansplatz and St. Stephen's Cathedral
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
SO/ Vienna offers its guests a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Spa services, a library, and a terrace are also featured at the luxury SO/ Vienna. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Vienna hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Das LOFT - Onsite fine-dining restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 24 per day)
  • Available in some public areas: Free WiFi; wired internet (EUR 24 per stay)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 40 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: EUR 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Das LOFT

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Library
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (74 centimetre high)
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 150
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 150
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 150 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 42 per person
  • Fee for in-room wired internet: EUR 24 per day (rates may vary)
  • Fee for wired internet in public areas: EUR 24 per stay (rates may vary)
  • Airport shuttle fee: EUR 55 per vehicle (one way)
  • Self parking fee: EUR 40.00 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 150 (subject to availability)
  • Late check-out fee: EUR 150 (subject to availability)
  • Rollaway bed fee: EUR 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
SO/ Vienna offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Stephansdom
Sofitel Stephansdom Hotel
Sofitel Stephansdom Hotel Vienna
Sofitel Vienna
Sofitel Vienna Stephansdom
Vienna Sofitel
Vienna Stephansdom
Sofitel Vienna Stephansdom Hotel Vienna
SO/ Vienna Hotel
SO/ Vienna Hotel
SO/ Vienna Vienna
SO/ Vienna Hotel Vienna

SO/ Vienna Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1001 reviews
Rating 8 - Good. 173 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Attila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room service and behaviors of the staff can be improved
Stayed 3 nights in Oct 2025

10/10 Excellent

tomer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best for families and couples

Excellent, very family friendly service. Wonderful view from the top floor.
Stayed 1 night in Aug 2025

10/10 Excellent

Paola, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location. We loved the white hotel room, super clean, new and comfortable. I do recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at this hotel. The room was spacious, bright, modern, and offered an incredible view of the city—it was truly one of the best hotel rooms I’ve ever stayed in. The staff were very friendly, and I especially want to mention Anousha, who was exceptionally kind and helpful. If there’s one area for improvement, it would be the lobby, which felt a bit dark and didn’t offer much in terms of amenities or atmosphere. Overall, I highly recommend this hotel.
Stayed 4 nights in Sep 2025

8/10 Good

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very helpful staff. Convenient location, close to the main parts of the city and transport. Phenomenal breakfast with views, excellent service overall. The room views were great. Only downside was that the TV would not connect to our phones to be able to watch Netflix/youtube etc. no big deal as most people don’t go on holiday to watch TV. But was a shame as it is nice when winding down before bed.
Stayed 4 nights in Aug 2025

10/10 Excellent

Todd, MIAMI BEACH

Stayed 3 nights in Sep 2025

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Abhilasha Suhas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good but no customer service over there
Stayed 1 night in Sep 2025

10/10 Excellent

Kyungmin

Stayed 1 night in Sep 2025

10/10 Excellent

Xiaohui

Stayed 2 nights in Aug 2025

10/10 Excellent

Bhawandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Stayed 5 nights in May 2025

8/10 Good

Stephan, Dee Why

Travelled with partner
Liked: Cleanliness, amenities
Clean and friendly staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Emily, saratoga Springs

Liked: Cleanliness, staff & service, property conditions & facilities
So comfortable. We really enjoyed it.
Stayed 1 night in Aug 2025

8/10 Good

Nafen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in this hotel 4 nights . I emailed the hotel the days before to see if possible to have twin beds instead of queen bed , as I am poor sleeper and my husband snores , they emailed me back to say no problem we could arrange to have an extra bed , but when I arrived the reception male staff said that is not possible and I need to upgrade to king size bed by pay € 45 per night , which I wasn’t happy about it , otherwise the breakfast was served on the tope roof with beautiful view and the staff of the dinner been very nice with very good breakfast.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hong

Liked: Cleanliness, amenities, property conditions & facilities
Location is great
Stayed 3 nights in Aug 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout for our room was so different from what I was used to but definitely romantic in a sense: it had a large tub and frosted glass doors that can fully open to the bedroom area with a separate toilet and a mini fridge hidden in the closet. Very clean and fresh smelling and interesting to have to use the room card to access lights. Much love and appreciation to the staff for their service.
Stayed 4 nights in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Bipinchandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. I was also made to feel very special on my milestone birthday. Travel guidance on sightseeing/local places to visit was indeed helpful. Breakfasts were sumptuous too. We enjoyed our stay and will definitely recommend this hotel to family & friends.
Stayed 4 nights in Aug 2025

10/10 Excellent

Luis Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De acuerdo al prestigio de este hotel algunos colaboradores no están a la altura. Por ejemplo fuimos al front desk a decirles que no podíamos ver la TV y el nos contestó que la TV ahí estaba que como no la podíamos ver quiero pensar que se quiso pasar de chistoso pero no creo que es el trato que merece un cliente sobre todo si el comentario se lo expresó a mi esposa. Al día siguiente le pedimos a la recamarera que no hiciera el cuarto aún ya que subíamos a desayunar y en seguida teníamos un tour. Nuestra petición fue ignorada y cuando regresamos de desayunar estaban haciendo la limpieza del cuarto.
Stayed 3 nights in Aug 2025

6/10 Okay

Chris Kuo-Jen

Liked: Amenities, property conditions & facilities
The only thing I like about this hotel is the view but you pay big $$ for higher floor. The hotel room is not clean and no one answers your call for house keeping or room service.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the SO, staff and rooms were top shelf
beauty from afar
what an entrance
Spectacular view from our room
Night views were unparalleled
Stayed 1 night in Aug 2025

10/10 Excellent

Svyatoslav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Zehai

Stayed 1 night in Aug 2025

10/10 Excellent

Ancuta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel, with a superb view.
Stayed 1 night in Aug 2025