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Schlosshotel Römischer Kaiser

4.0 star property
VIP Access

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Photo gallery for Schlosshotel Römischer Kaiser

Front of property
Junior Suite
Buffet
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
Annagasse 16, Vienna, Vienna, 1010
  • Place, Hofburg Imperial Palace
    ‪5 min walk‬
  • Place, Stephansplatz
    ‪6 min walk‬
  • Place, Vienna State Opera
    ‪6 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.2 out of 10
Very good
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Queen Bed

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About this property

Schlosshotel Römischer Kaiser

Hotel with a bar, 6-minute walk to Vienna State Opera
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.
Schlosshotel Römischer Kaiser offers 24 air-conditioned accommodations with minibars and laptop-compatible safes. Cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The sightseeing around Schlosshotel Römischer Kaiser gets high marks from our customers. During your stay, you're just a quick walk from Vienna State Opera. Free WiFi in public areas, a bar, and a business center are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Just a 5-minute walk from Hofburg Imperial Palace and 6 minutes by foot from Vienna State Opera
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. You can enjoy a drink at the bar/lounge. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Schlosshotel Römischer Kaiser.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 28 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per day.
  • Cribs (infant beds) are available for EUR 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 28 per person
  • Crib (infant bed) fee: EUR 40.0 per day
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Best Western Premier Schlosshotel Römischer Kaiser
Best Western Premier Schlosshotel Römischer Kaiser Hotel
Best Western Premier Schlosshotel Römischer Kaiser Hotel Vienna
Best Western Premier Schlosshotel Römischer Kaiser Vienna
Best Western Schlosshotel Römischer Kaiser
Römischer Kaiser
Schlosshotel Römischer Kaiser
Best Western Premier Schlosshotel Roemischer Kaiser
Best Western Premier Schlosshotel Roemischer Kaiser Vienna
Best Western Premier Schlosshotel Roemischer Kaiser Hotel
Best Western Premier Schlosshotel Roemischer Kaiser Hotel Vienna
Schlosshotel Römischer Kaiser Hotel Vienna
Schlosshotel Römischer Kaiser Hotel
Schlosshotel Römischer Kaiser Vienna
Schlosshotel Romischer Kaiser
Schlosshotel Römischer Kaiser Hotel
Schlosshotel Römischer Kaiser Vienna
Schlosshotel Römischer Kaiser Hotel Vienna

Reviews

Schlosshotel Römischer Kaiser Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 438 out of 642 reviews
Rating 8 - Good. 144 out of 642 reviews
Rating 6 - Okay. 42 out of 642 reviews
Rating 4 - Poor. 8 out of 642 reviews
Rating 2 - Terrible. 10 out of 642 reviews

Reviews

10/10 Excellent

An, Pearland

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a little construction in front of the property; however, the hotel was nice and breakfast was good. We liked the extras such as the laundry basket and pillow spray. The location is excellent. We would love to stay here again. We didn't receive any Expedia VIP benefits.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tomasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very friendly and helpful front desk staff! Nice breakfast options. It would be so much more convenient if the hotel had showers instead of bathtubs with showers. Overall a good choice!
Stayed 3 nights in Aug 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location
Stayed 3 nights in Jul 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little boutique hotel very close to all the attractions on a quiet street. Room was a little dated but charming and was large and comfortable. Breakfast buffet was small but nice. Staff were friendly and helpful.
Stayed 3 nights in Jul 2025

8/10 Good

Shashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a building which was formerly a palace. It is centrally situated, 3 minutes walking distance to the city square, 4 minutes walking distance to the Burggarten Park where you can see the biggest monument dedicated to Mozart. Another 2 minutes walk across the the road is the Eschenbach palace where we saw an outstanding music concert, featuring compositions of Mozart and Strauss.
Stayed 2 nights in Jul 2025

4/10 Poor

Karlyn

Disliked: Staff & service, property conditions & facilities
We had a room with multiple windows onto some kind of inner space/roof. I could see construction material there, so I asked at reception what was going on. I was assured that there was some work going on at another level and that nothing would start until 9am. The next morning I heard lound banging aroung 7am, went to the window and came face to face with a worker. Reception continued to tell me lies, like they would just be loading some material through the hall way windows and then would stop the noise, but that was not true. When we went downstairs for breakfast, we were surprised at how minimal the offerings were, especially for us as we don't eat meat. So we asked for scrambled eggs and were given the most overcooked eggs we have ever had. After we abandoned ship and went to another hotel for our remaining 2 nights in Vienna (BTW, a much nicer hotel with excellent breakfast offerings and a very attentive reception), we returned to the Schlosshotel and found the entire reception area covered with drop cloths as they worked on electrical in the ceiling. In other words, the entire hotel was involved in construction, and we were being charged normal prices for a less than normal experience. There were no apologies. Just an awful experience, but the good news was that leaving there led us to a superior hotel experience for the same price or less.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Disappointed

Very clean room & pleasant, helpful staff. Nice touches with free sweets, fruit, coffee in reception area. However, room & decor throughout the hotel is extremely dated. Tired bathroom, coloured towels & bed linen (not white). Due to being in a narrow side street, hardly any natural daylight. Overpriced.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paulette

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Nadine, Ottawa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is so charming. I felt like I was staying with a rich aunt in Paris. Excellent value for the money and perfect location.
Stayed 3 nights in Jul 2025

8/10 Good

Imrich

Liked: Cleanliness, amenities, property conditions & facilities
A very boutikey type of hotel, just the right size, very clean and attractive lobby, excellent and helpful staff, beautiful rooms , large bathroom , wonderful breakfast , excellent area for walking and seeing the Vienna sights . Perfect atmosphere to visit an elegant city
Stayed 7 nights in Jun 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place for one night in Vienna. It is walkable to a lot but nice and quiet. Would definitely recommend!
Stayed 1 night in Jun 2025

2/10 Terrible

michael

Travelled with family
Disliked: Amenities
Dear Expedia Customer Support, My wife and I, senior citizens aged 71 and 77 and both in poor health, recently booked a 7-night stay through Expedia at Schlosshotel Römischer Kaiser in Vienna. Due to our medical conditions, we carefully choose hotels that meet essential requirements: central location, a working air conditioner, and elevator access. Regrettably, our stay was extremely disappointing and physically distressing due to the hotel's failure to provide a basic amenity—functional air conditioning—for five out of seven nights. The issue: Upon arrival, we were informed the air conditioning was not working but were assured it would be fixed the next day. That promise was repeated daily. Eventually, we learned from front desk staff that the hotel had scheduled a complete A/C system replacement, which had been planned well in advance. We were never informed of this before or at the time of booking. We tried to contact the hotel manager to express our concern, but he was out of the country. His only response, relayed through the receptionist, was to suggest we move to another hotel. This was not a realistic solution, as every nearby hotel was fully booked. Our suffering: Despite efforts by the receptionists (particularly Xiaoxi Wang, who was kind and professional throughout), the conditions in the room remained unbearable. The temporary air blower and portable air conditioner they provided were ineffective—the blower did not cool the room, and the portable unit was noi
Stayed 7 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay would highly recommend this hotel. Fabulous location and very friendly team. Super clean and lots of nice details including biscuits and chocolate!
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Concierge helped with restaurant recommendations.
Stayed 6 nights in May 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, amenities
It was lovely!
Stayed 2 nights in Apr 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Mary

Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to the Vienna Opera house! Staff was super friendly and was walkable to attractions in the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

satnarine

Stayed 2 nights in Apr 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully located next to a main shopping area, transportation and the Staasoper. Beautiful hotel with real old world charm. The staff were magnificent, very friendly and helpful. I couldn't have asked for better accommodations.
Stayed 8 nights in Apr 2025

10/10 Excellent

Alin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

M J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great small hotel

A lovely small hotel on a pedestrianised street: fabulous rooms; very nice breakfast (with fizz if you want!); very friendly staff. Convenient for the State Opera and the pedestrianised town centre. Our 4th stay here - it is our go to hotel for our trips to Vienna. Highly recommended
Stayed 3 nights in Mar 2025

10/10 Excellent

Mary Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved absolutely everything about this hotel! Warm, cozy, and welcoming (delicious coffee available 24/7 in the lobby), this hotel made us feel like we were staying with old friends with very good taste who'd lived there since the 19th C.. Charming rooms that were amazingly quiet, with windows opening onto a quaint street that's literally right around the corner from all that the Alte Stadt has to offer. Just perfect!
Stayed 2 nights in Jan 2025

10/10 Excellent

Aliaksandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025