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Small Luxury Hotel Altstadt Vienna

4.0 star property

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Photo gallery for Small Luxury Hotel Altstadt Vienna

Exterior
Double Room Large
Staircase
Grete Wiesenthal Suite XXL | View from room
Double Room Medium | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Kirchengasse 41, Vienna, Vienna, 1070
  • Place, Vienna Christmas Market
    ‪10 min walk‬
  • Place, Rathausplatz
    ‪10 min walk‬
  • Place, Hofburg Imperial Palace
    ‪11 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Double Room Regular

Double Room Regular

Double Room Regular

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite XL

Suite XL

Suite XL

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Medium

Suite Medium

Suite Medium

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Large

Double Room Large

Double Room Large

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite XXL - United Nations Suite

Premium bedding, minibar, in-room safe, individually decorated

Suite XXL - United Nations Suite

  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Grete Wiesenthal Suite XXL

Grete Wiesenthal Suite XXL

Grete Wiesenthal Suite XXL

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Double Room Medium

Double Room Medium

Double Room Medium

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Large

Suite Large

Suite Large

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Small Luxury Hotel Altstadt Vienna

Along with a bar/lounge, this smoke-free hotel has a conference center and conference space. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.
Small Luxury Hotel Altstadt Vienna offers 62 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Small Luxury Hotel Altstadt Vienna. During your stay, you're just a quick walk from MuseumsQuartier. Enjoy features like free breakfast and free WiFi in public areas, plus a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Vienna Christmas Market and Hofburg Imperial Palace
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 210 square feet (20 square meters) and includes a conference center. A library, a terrace, and multilingual staff are also featured at the luxury Small Luxury Hotel Altstadt Vienna. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Vienna hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 11:00 AM.
Salon - This lobby lounge serves light fare only.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 25 per night); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • A bar/lounge

Restaurants on site

  • Salon

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Children's games
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (210 square foot of space)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 5 floors
  • Belle Époque architecture
  • Built in 1992
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 25 per night (2297 ft away)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Small Luxury Hotel Altstadt Vienna offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Romantik Hotel Altstadt
Altstadt Hotel
Altstadt Hotel Vienna
Romantik Altstadt Vienna
Vienna Altstadt
Altstadt Vienna Hotel Vienna
Vienna Altstadt Hotel
Romantik Altstadt
Hotel Altstadt
Small Luxury Hotel Altstadt
Small Luxury Altstadt Vienna
Small Luxury Altstadt
Altstadt Vienna
Hotel Altstadt Vienna
Small Altstadt Vienna Vienna
Small Luxury Hotel Altstadt Vienna Hotel
Small Luxury Hotel Altstadt Vienna Vienna
Small Luxury Hotel Altstadt Vienna Hotel Vienna

Small Luxury Hotel Altstadt Vienna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 297 out of 382 reviews
Rating 8 - Good. 74 out of 382 reviews
Rating 6 - Okay. 9 out of 382 reviews
Rating 4 - Poor. 2 out of 382 reviews
Rating 2 - Terrible. 0 out of 382 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the most amazing hotels we have ever after at! Beautiful gorgeous spacious rooms, delightful breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities
Location and the service was fantastic. Our room was clean and the bed very comfortable. The breakfast had a good variety and the tea and cake in the afternoon was a nice touch.
Stayed 4 nights in Dec 2025

10/10 Excellent

Caroline

Stayed 3 nights in Dec 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service
Friendly staff
Stayed 4 nights in Dec 2025

10/10 Excellent

ioana, omaha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, location , friendly and helpful staff, walkable, quiet, great value for the money overall
Stayed 4 nights in Nov 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities
We have enjoyed our stay at Altstadt very much. The hotel is quirky as are the rooms and the artwork. Staff are excellent and nothing too much trouble. Very comfortable room and would not hesitate to recommend.
Stayed 4 nights in Nov 2025

6/10 Okay

Deborah

Stayed 3 nights in Nov 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Laura, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Altstadt is truly special and one of a kind. It’s like staying in your own private art museum. But it isn’t stuffy, not one bit. They serve a cake and candy tea each afternoon to their guests! There’s a secret roof terrace with snacks! The staff is absolutely top notch, the warmest and most helpful folks ever. They will give you fantastic recommendations for local restaurants and shops. And it’s remarkably quiet given that the hotel is less than a half mile west of the Museums Quartier and the Hofburg. PS the beds are perfect. Not too firm and not too soft. PPS Seriously the place is a treasure. The schatz kammer should be jealous.
Stayed 3 nights in Aug 2025

10/10 Excellent

Hagen, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely boutique hotel with wonderful staff who really care for their customers. Great tea! Definitely a favourite!
Stayed 6 nights in Apr 2025

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, stylish hotel. Lovely staff and great location
Stayed 5 nights in Mar 2025

10/10 Excellent

Marc R

Stayed 3 nights in Feb 2025

10/10 Excellent

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hopefully the same as others’ comments! Lovely hotel, quirky designs, very friendly service, generous and freshly prepared breakfasts. Best part of our holiday!
Stayed 4 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great spot!
Stayed 1 night in Dec 2024

10/10 Excellent

Tamara H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the location close to the Museum Quarter. We parked our car in the MQ garage about a 15 minute walk from hotel. It was about a 10 minute walk to the Ringstrasse. Staff was very friendly and helpful. The breakfast was delightful. Room is small and sink was in the room instead of bathroom. Street noise is loud so had to keep windows closed at night.
Stayed 3 nights in Sep 2024

10/10 Excellent

daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed twice. The hotel is in a very good location close to all the action. Some rooms are way too small but the larger rooms are superb! Breakfast was absolutely delicious.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very welcoming and helpful, kind, courteous, professional, friendly.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located quiet hotel near Volks Theatre underground station. Easy walking to most major attractions if you are mobile. Breakfasts are amazing! Staff are friendly & helpful.
Stayed 3 nights in Jan 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel filled with interesting art. Comfortable king-sized bed (which I didn’t expect) & nice-sized room. Delicious breakfast with extensive choices: combination of buffet and made-to-order options. Extremely friendly, helpful staff (desk and cleaning people). Our room, with windows facing inner courtyard, was very quiet. We were sorry to leave!
Stayed 3 nights in Sep 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Alstadt is incredible. Service is friendly, prompt and anticipitory. They offer a complimentary breakfast and absoloutely lovely Afternoon Tea complete with pianist. There is wonderful art installed throughout the property and a rooftop terrace for relaxation outdoors. A nice amenity in a city hotel. The hotel is quiet and the housekeeping staff remembers what guests like (extra coffee for the in-room Nespresso) and provide same. Would stay again without hesitation.
Stayed 3 nights in Aug 2023

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little shopworn. Similarly priced rooms vary significantly in size. Mirror over vanity is poorly situated. Breakfast and afternoon tea were very nice. Easy walk to the Museum quarried and to buses.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greated with nothing but smiles and amazing service. The entire staff is there to help you and make you feel welcomed. They know the city well and their tips right on point. Great experience!
Stayed 4 nights in Jul 2023