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4.4 out of 5

"Fantastic! Really enjoyed our stay! Staff were really friendly.. would definitely return! " More

By a verified traveller on Wed 19 Dec 2018

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Deluxe Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Prestige Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Starlight Suiten Hotel Salzgries, you're just a quick walk from Danube River. Free WiFi in public areas, free self-parking and a gym are available.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Within a 10-minute walk of Danube River and Stephansplatz
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Starlight Suiten Hotel Salzgries ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Starlight Suiten Hotel Salzgries

Everyone (9) Couples (1) Family (3)
5 out of 5
Fantastic! Really enjoyed our stay! Staff were really friendly.. would definitely return!

Posted by on 19 Dec 2018

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Comment from Hotel Management

5 Jan 2019 by Starlight Suiten Hotel Team

Dear guest, Many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards, Your Starlight Suiten Hotel Team

3 out of 5
The room was very spacious and well-equipped, if a little dated - but decent value. Our main complaint is that the hotel's details said parking was available - when no adequate parking was available. All they had were spaces where you are required to move your car every two hours - not practical! The staff were not overly concerned or knowledgeable when it came to helping us find alternative parking either.

Posted by on 8 May 2018

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Comment from Hotel Management

18 Jun 2018 by Your Starlight Suiten Hotel Team

Dear guest, Thank you for your review and for sharing your recent experience at our Starlight Suiten Hotel. We love feedback and are pleased to hear that you enjoyed your time with us. For parking on the street you need to change every two hours a parking ticket, but we have a garage where you could park your car. The entire hotel team is looking forward to welcoming you back soon! With kind regards, Your Starlight Suiten Hotel Team

3 out of 5

Better take the other Starlight hotel at Rengasse

Pros: Its placement, close to the main public transport points, and to St. Stephen square.
Cons: Almost everything: room air conditioning, proper ventilation, and fix all the broken electronics, like fridge and lights.
We got the room earlier than the checkin time, which was nice, considering that we arrived in the morning time. The room was on the top floor, a family suite. It was a large, single space room, with no separation between the bedroom and living area. The bed made out from the coach for the smaller child was too short, and the bar fridge was not working, was as warm as the room, which was impossible to cool. The bathroom's ventilation did not work without having the room ventilation turned on, which blew warm air no matter if it was set to 5 degrees cold. The room was so hot the chocolate we bought in one of the shop methed into the box. We reported all these issues, from which only the the bed was fixed, the warm air intake was due to the hotel’s winter mode air conditioning system. However neither the bathroom nor the fridge got fixed, despite I’ve reported it daily, when every time the receptionist was surprised that these don’t work, made a note, but never found any notes made by others. The breakfast space is small, always full. The personnel wasn’t on top in organizing the crowd, we were asked to sit down on a coach and wait till they clean a table for four, but they never came to us to take us to the table, while other newcomers were freely taking the tables cleaned meantime. From the two Starlight hotels in Wien, I would take the one from Rengasse street, that one is much closer to a 4 star hotel than this one.

Posted by on 8 Jan 2018

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5 out of 5
Hyvä sijainti, isot huoneet, hyvä henkilökunta. 👍

Posted by on 8 Dec 2019

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Comment from Hotel Management

9 Dec 2019 by Your Starlight-Team

Dear guest, thank you very much for your feedback! We are happy to read that you enjoyed your stay with us. We are looking forward to welcome you in the future. Best regards,

5 out of 5
Lämpötila korkea huoneessa ei saanut säädettyä kunnolla

Posted by on 7 Dec 2019

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Comment from Hotel Management

9 Dec 2019 by Your Starlight-Team

Dear guest, thank you very much for your rating! Best regards,

4 out of 5
Das Hotel liegt sehr zentral bei U-Bahn, Flughafenbus und man ist schnell bei den Sehenswürdigkeiten. Das Personal war sehr freundlich und zuvor kommend.

Posted by on 6 Dec 2019

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5 out of 5

Posted by on 21 Aug 2019

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Comment from Hotel Management

24 Sep 2019 by Alexandra

Thank you very much! :)

4 out of 5
Emplacement parfait. Taille des suites tres confortable. Petit déjeuner hors de prix Café et lait de courtoisie non renouvelés tasses mal lavées

Posted by on 9 Aug 2019

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5 out of 5
Nahe an U-Bahn Station ( Schwedenplatz), Spar zum Einkaufen und gute Restaurants um die Ecke. Wir hatten zu Dritt eine grosse Classic- Suite zum Hinterhof. Lüftung im Zimmer, Wasserkocher. Nettes und hilfsbereites Personal. Wenn wieder Wien, dann auch wieder dieses Hotel.

Posted by on 18 Jun 2019

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Comment from Hotel Management

23 Jun 2019 by Johannes Bitsche

Lieber Gast, vielen Dank für Ihr wunderbares Feedback. Es freut mich zu hören, dass Sie sich bei uns rundum wohlgefühlt haben. Wir würden uns natürlich sehr freuen, Sie schon bald in unserem Starlight Suiten Hotel begrüßen zu dürfen! Liebe Grüße, Ihr Starlight-Team

5 out of 5

Posted by on 21 May 2019

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Comment from Hotel Management

22 May 2019 by Starlight-Team

Dear Guest, thank you for your great feedback! The entire team is looking forward to welcome you back soon! Kind regards, Your Starlight-Team

About the Starlight Suiten Hotel Salzgries

Location Am Salzgries 12, Vienna, Vienna 1010

Property Features

Starlight Suiten Hotel Salzgries offers its guests a sauna and a fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Starlight Suiten Hotel Salzgries. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Vienna hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Wien Mitte Station (2 km / 1.3 mi)
  • Metro station: Salztorbrücke Tram Stop (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Starlight Suiten Hotel Salzgries offers 50 accommodations with minibars and a safe. 30-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Starlight Suiten Hotel Salzgries offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per accommodation, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 47 per vehicle (one-way)
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Salzgries
  • Starlight Salzgries
  • Starlight Suite Salzgries
  • Starlight Suite Salzgries Hotel
  • Starlight Suite Salzgries Hotel Vienna
  • Starlight Suite Salzgries Vienna
  • Starlight Suiten Hotel Salzgries Vienna
  • Starlight Suiten Salzgries Vienna
  • Starlight Suiten Salzgries
  • Starlight Suiten i Salzgries Hotel Vienna
  • Starlight Suiten i Salzgries Vienna
  • Starlight Suiten Salzgries
  • Starlight Suiten Hotel Salzgries Hotel
  • Starlight Suiten Hotel Salzgries Vienna
  • Starlight Suiten Hotel Salzgries Hotel Vienna

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.