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Hampton Inn & Suites by Hilton Paraiso

3.0 star property

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Photo gallery for Hampton Inn & Suites by Hilton Paraiso

Lobby
Reception
Room, 2 Double Beds, Non Smoking, Refrigerator
Property entrance
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle Puerto Yaman No 113, Paraiso, TAB, 86610
  • Place, Kaan-Ceiba Administrative Building
    ‪2 min drive‬
  • Place, Cinépolis Plaza Crystal Paraíso
    ‪5 min drive‬
  • Place, Dos Bocas Port
    ‪6 min drive‬

Room options

View all photos for Room Standard

Minibar, in-room safe, iron/ironing board, free WiFi

Room Standard

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2

View all photos for Double Room Standard

Minibar, in-room safe, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 4

View all photos for Room, 2 Double Beds, Non Smoking, Refrigerator

Room, 2 Double Beds, Non Smoking, Refrigerator

Room, 2 Double Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking, Refrigerator (Wet Bar)

Superior Room, 1 Queen Bed, Non Smoking, Refrigerator (Wet Bar)

Superior Room, 1 Queen Bed, Non Smoking, Refrigerator (Wet Bar)

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Minibar, in-room safe, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • 15 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Refrigerator

Room, 1 Queen Bed, Non Smoking, Refrigerator

Room, 1 Queen Bed, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception
City Express by Marriott Paraiso
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 114 reviews
The price is €79
includes taxes & fees
1 Jan - 2 Jan 2026
City Express by Marriott Paraiso

About this property

Hampton Inn & Suites by Hilton Paraiso

Hotel in Paraiso with free breakfast and area shuttle service
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hampton Inn & Suites by Hilton Paraiso offers 117 accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Hampton Inn & Suites by Hilton Paraiso, you'll be close to Kaan-Ceiba Administrative Building. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 4 meeting rooms
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Kaan-Ceiba Administrative Building and 5 minutes from Cinépolis Plaza Crystal Paraíso
  • Free local-area shuttle service
Hampton Inn & Suites by Hilton Paraiso offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. A terrace, multilingual staff, and a garden are also featured at Hampton Inn & Suites by Hilton Paraiso. A free area shuttle within 5 km is available. Self parking is free.

This 3-star Paraiso hotel is smoke free.

Guests are served free buffet breakfast daily.
D´ al Rio - Onsite restaurant.
La Piragua - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 km
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • D´ al Rio
  • La Piragua

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hilton Paraiso Hotel
Hampton Inn Hilton Paraiso
Hampton Inn & Suites by Hilton Paraiso Hotel
Hampton Inn & Suites by Hilton Paraiso Paraiso
Hampton Inn & Suites by Hilton Paraiso Hotel Paraiso

Hampton Inn & Suites by Hilton Paraiso Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 135 out of 197 reviews
Rating 8 - Good. 39 out of 197 reviews
Rating 6 - Okay. 11 out of 197 reviews
Rating 4 - Poor. 2 out of 197 reviews
Rating 2 - Terrible. 10 out of 197 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Garrick

Stayed 1 night in Oct 2024

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Oct 2024

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service
ok
Stayed 3 nights in Jun 2024

10/10 Excellent

Yildra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2024

10/10 Excellent

Yildra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 9 nights in Feb 2024

10/10 Excellent

Yildra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice one
Stayed 4 nights in Mar 2024

10/10 Excellent

Yildra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with fridge
Stayed 9 nights in Mar 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Low to average buffet, same every day.

Low quality towels and sheets. Low to average buffet, same every day. I expected a better buffet.
Stayed 4 nights in Dec 2023

10/10 Excellent

Sean

Stayed 1 night in Aug 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

2/10 Terrible

Billy

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and friendly staff the hotel is up to date.
Stayed 4 nights in Feb 2019

2/10 Terrible

Fabiola

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
I like this hotel for its location and breakfast but it seems it is starting to lack maintenance. There are bed bugs, shower water is luke warm at best, shower heads are clogged, TV is barely working ... and when asking to speak to a manager, the front desk didn’t appear to know who that was (or didn’t want to tell me) ...
Stayed 7 nights in May 2018

2/10 Terrible

Carlos

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
It seems this hotel is going downhill fast due to lack of maintenance. I stayed here 6 months ago and everything was fine. Now, they definitely have a bed bug issue and there is barely any hot water to shower apart from the shower heads being more clogged than not! I do hope management reads these types of reviews and acts on it!
Stayed 8 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

We had a great time there were very nice and friendly And we ha a great time
Stayed 4 nights in Mar 2018

10/10 Excellent

veronica , costa rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting family

Came to tabaco paraíso To visit family amd this hotel was a plus Nice view and excellent staff Great service. Good food We are having a great time
Stayed 1 night in Mar 2018

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like an oasis in a desert of good hotels!

Great hotel in an area with very few really good options! This hotel lives up to the Hilton reputation, we were pleasantly surprised to find it, and loved every minute of our stay. Check in was smooth and easy, the staff is great and super friendly. We stayed in 521 and the room was clean, spacious and comfortable. We would definitely stay here again!
Stayed 1 night in Aug 2017

10/10 Excellent

HBH, Mexico City

Liked: Cleanliness, property conditions & facilities, room comfort

New modern hotel in rural Mexico

Good, clear and modern hotel. Restaurant nothing particular. Convenient location mid-way btw. Mexico City and Cancun

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to relax

It was a great experience over all. Bright, clean and comfortable room. The staff was most polite and highly costumer service oriented. I would recommend this hotel to friends looking for a great place to spend some relaxing time.

10/10 Excellent

Igor, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great American style hotel

This is a great upscale American style hotel. You will feel right at home. But you will need a car, as the hotel is really in the middle of nowhere if you have to walk. All in all, a very nice place for a car-backed traveler.

10/10 Excellent

HUGO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno el desayuno incluido
Stayed 1 night in Sep 2025

10/10 Excellent

Isaac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

José Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seguridad
Stayed 1 night in Aug 2025

8/10 Good

Yovani Eslit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por el servicio
Los niños disfrutaron de la alberca
Stayed 1 night in Aug 2025