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Hotel Santo Domingo

3.0 star property

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Photo gallery for Hotel Santo Domingo

Business centre
Library
Wheelchair-accessible van parking
Family Suite
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida Francisco I. Madero 802 Centro, Delegacion Cuatro, Villahermosa, Tabasco, 86000
  • Place, Villahermosa Market
    ‪5 min walk‬
  • Place, Torre del Caballero
    ‪10 min walk‬
  • Place, Cathedral of the Lord
    ‪18 min walk‬
  • Airport, Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.)
    ‪12 min drive‬

Room options

View all photos for Room

A hotel room with a bed, a desk, a chair, a television, and an air conditioning unit.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a TV, a wooden dresser, and a mirror.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a desk, a chair, a television, and a window.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Santo Domingo

A business center, a 24-hour front desk, and a computer station are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance.
Hotel Santo Domingo offers 25 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Hotel Santo Domingo, you're just a quick walk from Villahermosa Market. Free WiFi in public areas, free self parking, and a business center are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Services include tour or ticket assistance and luggage storage
  • Just a 5-minute walk from Villahermosa Market and a 1-minute drive from Torre del Caballero
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Limited free parking is available on a first-come, first-served basis.

This 3-star Villahermosa hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Hotel Santo Domingo.

Property is also known as

Hotel Santo Domingo Hotel
Hotel Santo Domingo Villahermosa
Hotel Santo Domingo Hotel Villahermosa

Hotel Santo Domingo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 120 out of 218 reviews
Rating 8 - Good. 52 out of 218 reviews
Rating 6 - Okay. 20 out of 218 reviews
Rating 4 - Poor. 15 out of 218 reviews
Rating 2 - Terrible. 11 out of 218 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in center of town

Great location and helpful and friendly staff.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Andres

Liked: Staff & service, property conditions & facilities, room comfort

Good place to stay

Good place to stay, the only thing is, our room was a room near of the restaurant and the movement in the restaurant start to early in the morning and you can hear everything
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're not even familiar with the country, but in this hotel we felt like Home.
Verified

10/10 Excellent

ulises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People at the lobby were kind and helpful in every request i had.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have good service and safety options.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Tawfiq

Walking distance to lagoon and downtown
Stayed 1 night in Oct 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family room great

Family room does have separated sleeping area was good rest not hearing other person
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Verónica

Liked: Cleanliness, amenities
Super
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025
Verified

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
The area is not pleasant
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Luis

Disliked: Property conditions & facilities
The property is located in Downtown Villahermosa. We arrived late and we struggle to find the entrance. The parking lot was closed, too. Until we found a ring bell on the wall, someone from the front desk came out to open the gate.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Iveliz

Disliked: Cleanliness, staff & service, property conditions & facilities
The service was terrible and they take advantage of people that are not from the area they charge for everything,they charged me for towels and pillowcases and they also kept my passport until i left the room im not coming back to this hotel again
Stayed 5 nights in Nov 2024
Verified

8/10 Good

SAMUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2024
Verified

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien excepto gritos de otros clientes a los que tuve que pedir por favor que bajaran la voz, que un hotel no es un sitio para hacer fiestas privadas, hay otros clientes. Supongo que fue un caso aislado
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nora Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, buena atención
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Josue

Disliked: Staff & service
Les hace falta mantenimiento al aire acondicionado, capacitación al personal , déspotay apático , sin olvidar que hay quienes no saben de atención al cliente ,. Estuve en las instalaciones desde las 10 am y hasta las 13 horas pude hacer checkin , bueno , así lo marca el reglamento, a pesar de que les iae mension de que Hiba llegando de un viaje en carretera de más de 15 horas , exactamente 18 .. En ningún momento me dieron la atención para descansar, argumentando que no había habitación disponible y que el checkin sería hasta las 3 y que estaban en proceso de limpieza de las habitaciones,. Una ves en la habitación, parecía que tenía días sin movimientos, las toallas tiesas y el aire acondicionado polvoso , ovbio no se había ocupado en días !! Todo esto me causo molestia pero realmente lo que deseaba era descansar.. No agradezco al hospedaje y pondría la calificación más baja pero quizá estén acostumbrados a ello ..
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención, personal amable y dispuesto a ayudar, la Hab limpia y ordenada, lo mejor son los desayunos. Te hacen sentir en casa
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jean-Louis

Liked: Cleanliness, amenities, property conditions & facilities
L'accueil était très agréable, la chambre était propre mais a besoin d amour, la salle de bain était elle très propre, le petit dejeuner était très bien, au final un très bon rapport qualité prix
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Habit

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Person nefasto mas la chica de reseccion la una palabra que se sabe es noce agua caliente me dijo se toca bien si no estam fallando los boiler en la habitación no avia cable no servio el aparato de roku y lo uno que la chiga desia noce lo unico rescatable esque la habitacion si esta limpia cama mesa baño todo limpio
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Todos desde recepción, fue una chica muy amable, hasta el restaurant bastante llenador, no pido lujos por lo que pagué pero agradezco limpieza y que el baño sea amplio, gracias
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Matthew Assain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Jesus Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno pero falta organización

Desayuno y estacionamiento excelentes. La recepción no tan buena, les falta organización y comunicación. Es la segunda vez que me hospedo en este hotel y las dos veces siendo más de las 4:00pm tengo que esperar a que me preparen una habitación a pesar de la reserva anticipada. Ante esto recepción sólo dice espere y ya.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy satisfecho
Stayed 4 nights in Sep 2025