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Aparthotel

Apart Enjoy Pucon

3.0 star property

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Photo gallery for Apart Enjoy Pucon

Exterior
Terrace/patio
Daily buffet breakfast (CLP 15000 per person)
Exterior
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Spa
  • Pet-friendly
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Clemente Holzapfel 190, Pucón
  • Enjoy Pucon Casino
    ‪1 min walk‬
  • Pucon Beach
    ‪4 min walk‬
  • La Poza
    ‪7 min walk‬

Room options

View all photos for Classic Apartment

Classic Apartment

Classic Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Studio

Studio

Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Apartment

Grand Apartment

Grand Apartment

  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed, 4 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Family Apartment

Family Apartment

Family Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Duplex

Duplex

Duplex

  • 4 bedrooms
  • Sleeps 13
  • 1 King Bed and 10 Large Twin Beds

Similar properties

Breakfast, lunch and dinner served

Enjoy Pucon

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
3.8 out of 5, Good, 334 reviews
Enjoy Pucon

About this property

Apart Enjoy Pucon

Family-friendly fun on the beach, with 2 outdoor pools
Spend the day on Apart Enjoy Pucon's private beach or relax by one of the aparthotel's 2 outdoor swimming pools. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a sitting area.
Apart Enjoy Pucon offers 68 accommodations with safes. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include shower/tub combinations with rainfall showerheads. Cable television is provided. Housekeeping is provided daily.

A private beach and a health club are featured at the aparthotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision. Guests under 14 years old are not allowed in the health club or fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Apart Enjoy Pucon, you're just a quick walk from Enjoy Pucon Casino. Features include free WiFi in public areas, plus 2 outdoor pools and a restaurant. This comfortable aparthotel has 68 apartments. Each apartment includes amenities such as a kitchen and cable TV channels.
  • Each apartment offers a kitchen, a dining area, and a sitting area
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include babysitting, a kid's club, and a concierge
  • Onsite recreation includes a private beach, a gym, and a sauna
  • Steps from Enjoy Pucon Casino and 4 minutes by foot from Pucon Beach
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Simply step outside to unwind on the aparthotel's beach. Bring your whole family to Apart Enjoy Pucon for summer fun including 2 outdoor swimming pools, a children's club, and a seasonal outdoor pool.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach aparthotel also offers a health club, a sauna, and a garden.

This 3-star Pucón aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Apart Enjoy Pucon has a restaurant on site.
Room service is available.

Property amenities

Beach

  • On a private beach
  • Beach loungers
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Indoor pool
  • Massage
  • Sauna
  • Spa services

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Onsite parking includes off-street options

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's club (surcharge)
  • Free cot
  • Supervised activities for children (surcharge)

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Mixer
  • Oven
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CLP 15,000 for adults and CLP 15,000 for children
  • A bar/lounge
  • A restaurant
  • Room service

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Work spaces

  • Business centre
  • Desk
  • Meeting rooms

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 25 kg per pet
  • Fee: CLP 30,000 per pet per night
  • Service animals exempt from fees
  • Deposit: CLP 142,800 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • In-room accessibility
  • Lift (71 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk

Things to do

  • Children's club
  • Gym
  • Health club
  • Supervised activities for children
  • Fishing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Fire extinguisher

General

  • 68 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CLP 30000 per pet (varies based on length of stay), plus a deposit of CLP 142800 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of CLP 80000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 15000 for adults and CLP 15000 for children
  • Pet deposit: CLP 142800 per stay
  • Pet fee: CLP 30000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and outdoor lighting
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in December and close in March.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Departamentos Gran Hotel
Departamentos Gran Pucon
Apart Enjoy Pucon Pucón
Apart Enjoy Pucon Aparthotel
Departamentos Gran Hotel Pucon
Apart Enjoy Pucon Aparthotel Pucón

Apart Enjoy Pucon Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 5 out of 14 reviews
Rating 8 - Good. 6 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

7.8/10

Cleanliness

4.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Víctor

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Oct 2024

6/10 Okay

J.J.

Business traveller
Disliked: Cleanliness, property conditions & facilities
This was the 3rd property I stayed in the Pucón area. The room was closer to a hostel than an apart-hotel. It was adequate, and the kitchen was sufficiently stocked to prepare basic meals, but we needed to purchase our cleaning supplies. The bed was uncomfortable, and one could hear the neighbors in the hallways and adjacent balconies. The staff could have been more helpful (polite but not generally motivated to be helpful). The hotel property itself is lovely, and I highly recommend enjoying a coffee on the veranda when the weather is nice.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Location and views
Stayed 3 nights in Mar 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Rafaela

Travelled with family
Liked: Cleanliness, room comfort

Apartamento enjoy

Hotel muito bem localizado, uma vista linda para o lago, um patio gostoso. Atenciosos os funcionarios. Achei escuro o apartamento poderia ter mais lampadas. Do aparamento ooderiam dar uma pintada, uma renovada. No mais gostamos. Poderia ter esponja e detergente no apartamento.
Stayed 3 nights in Oct 2024

6/10 Okay

Nelly

Travelled with family and small children
Liked: Cleanliness
Lo bueno de estos departamentos es que tienen una hermosa vista al lago, son espaciosos, tienen una excelente ubicación, estacionamiento en el recinto, todo bastante seguro. Lo malo es que se escuchan los ruidos de los otros vecinos, nos tocó una niña que hacía berrinches arriba y en medio de la noche parecía que estaba en nuestro departamento. Se escuchaba cuando llegaban personas en medio de la noche y eso no permite descansar. Todo en el departamento es como de los años 90 (muebles, cortinas, cocina) entonces la verdad es creo que les hace falta renovar los departamentos. Las camas son duras e incómodas. Lo otro que no me gustó es que el check-in es a las 5pm.
Stayed 4 nights in Sep 2024

10/10 Excellent

paola

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2024

10/10 Excellent

paola

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excelente apart, atencion y servicios...sin duda lo mejor!! Lindas vistas al lago, ubicación privilegiada y cerca de ricos cafés y restaurantes y schopping
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Estupendo apart hotel para ir con la familia.

Lugar agradable, muy bien ubicado, departamento amplio, cómodo, con gran terraza con vista al lago. Personal amable y presto a ayudar. Estupenda piscina techada y temperada. Sería más agradable si el aseo se hiciera todos los días y no día por medio y de gran utilidad contar con un pequeño horno eléctrico, cuchillo para rebanar pan y wife no sólo en áreas comunes. En general, un estupendo lugar.
Stayed 2 nights in Oct 2021

10/10 Excellent

Roberto

Liked: Cleanliness, room comfort

Excelente

Maravilloso
Stayed 1 night in Oct 2021

10/10 Excellent

Diego

Stayed 2 nights in Oct 2021

8/10 Good

Patricio

Liked: Room comfort

Falta mantencion en el apart hotel

El apart hotel esta descuidado, pero cumple. La habitacion es comoda y amplia. Las instalaciones de hotel funcionan sin problemas
Stayed 5 nights in Sep 2021

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, room comfort

Buena estadía

En general bien, lo malo es que tuve que pagar IVA al momento de hacer el check-in, cosa que no se mencionó al hacer la reserva (se pagó con anticipación)
Stayed 2 nights in Sep 2021

8/10 Good

Francia

Travelled with family
Bien en general , pero estuve 3 días y solo un día pasaron haciendo el aseo.
Stayed 3 nights in Jun 2021