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Hotel CasaEstablo by DOT Boutique

3.5 star property
VIP Access

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Photo gallery for Hotel CasaEstablo by DOT Boutique

Outdoor pool, pool umbrellas, pool loungers
Restaurant
Lobby sitting area
Front of property
Superior Double or Twin Room, Lake View | Lake view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Bar

Explore the area

View in a map
Camino Pucón-Villarrica Km 6, Pucón, Araucania, 4920000
  • Place, Santa Clara Monastery
    ‪10 min drive‬
  • Place, La Poza
    ‪10 min drive‬
  • Place, Enjoy Pucon Casino
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double or Twin Room, Lake View

Superior Double or Twin Room, Lake View

Superior Double or Twin Room, Lake View

9.8 out of 10
Exceptional
(12 reviews)
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Or Twin Room Lake View

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Double Or Twin Room Lake View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room Superior With Lake View

1 bedroom, premium bedding, pillow-top beds, minibar

Double Room Superior With Lake View

  • Lake view
  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel CasaEstablo by DOT Boutique

An outdoor pool, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a sauna, a coffee shop/cafe, and concierge services are onsite.
Hotel CasaEstablo by DOT Boutique offers 10 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Plasma televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.
During your stay at Hotel CasaEstablo by DOT Boutique, you'll be within walking distance of Lake Villarrica. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a sauna
  • Just a 1-minute drive from Lake Villarrica and 7 minutes from Museo Mapuche Pucon
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel CasaEstablo by DOT Boutique offers its guests an outdoor pool and a sauna. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel CasaEstablo by DOT Boutique. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Pucón hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80.00 per vehicle (one way)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Boutique CasaEstablo
Boutique CasaEstablo Pucon
Hotel Boutique CasaEstablo
Hotel Boutique CasaEstablo Pucon
Casaestablo By Dot Pucon
Hotel Boutique CasaEstablo
Hotel Boutique CasaEstablo by DON
Hotel CasaEstablo by DOT Boutique Hotel
Hotel CasaEstablo by DOT Boutique Pucón
Hotel CasaEstablo by DOT Boutique Hotel Pucón

Hotel CasaEstablo by DOT Boutique Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 79 out of 101 reviews
Rating 8 - Good. 18 out of 101 reviews
Rating 6 - Okay. 3 out of 101 reviews
Rating 4 - Poor. 1 out of 101 reviews
Rating 2 - Terrible. 0 out of 101 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Petrus

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, great breakfast
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great view, friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute place to stay with friendly staff! Rooms were comfortable and clean!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Heinrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, Spacious room, good location
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery is beautiful! Great breakfast and hospitality.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service and attention to detail by the owner and staff. Amazing continental breakfast!
Stayed 1 night in Mar 2024
Verified

8/10 Good

Maria Paula

Liked: Staff & service, amenities, property conditions & facilities
Great Location with amazing view!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Eitan

Superb service and very nice property.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

RIACARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and secluded

Great value for the price, property is very well kept, breakfast is abundant and good, breakfast starts at 8 am, staff is very accommodating.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

It amazing! Great view of the lake from the room, amazing breakfast with lots of selections, hosts were super nice!
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

justine

Liked: Cleanliness, amenities, property conditions & facilities
Great large and clean room. Friendly and very accommodating staff. We had very nice and quiet 3nights and breakfasts. The only thing to know was that the hotel is located a bit out of Pucon and if you try to get to Pucon in the evening you will very possibly hit traffic at tge entrance of town. Except that, everything was great
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This family owned property is excellent, the great pyrennes dog meets you at the door, very friendly the family owners are friendly and professional, it’s a few miles outside Pucon and the driveway is steep, lake view fabulous, good breakfast, really enjoyed our stay
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel a little bit outside of Pucón - amazing view of the lake. With only a small number of rooms and the owners living on site, this has the intimacy of a B&B. Be aware the entrance to the hotel is easy to miss and it is a steel drive up to the property.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Claudio

Everything about this property was excellent. Very friendly, relaxing with a lovely country atmosphere. Breakfast was like being at home and being spoilt.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super accommodation, friendly staff

Super accommodation, great sized room. We were there over a week so the room size was important. Seating on the terrace overlooking the lake and by the pool in the sun. Very friendly staff.
Stayed 14 nights in Dec 2022
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice staff
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a 3 week vacation around Chile and this was by far the best place we stayed. Very quiet, with a great view of the lake. Close to Pucon and all the actives. The owner were friendly and was able to do our laundry. Would highly recommend staying here. Thanks for making our family feel welcome.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, beautiful view of Lago Villarrica. Good breakfast, though a bit heavy on the carbs. Staff was helfpul, though most had limited English--Apple Translate definitely helped. Steep, long, narrow driveway from highway up to hotel was a little intimidating, but luckily we never encountered another vehicle on it. Very good value for the price.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great value for the money

very nice hotel with great lake view and excellent and friendly service. very good breakfast. missing are elevator and in-room coffee machine. recommended.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Megan

Liked: Cleanliness, property conditions & facilities, room comfort

CasaEstablo- room with a VIEW. Warm and welcoming.

The CasaEstablo was incredible. The room was clean, comfortable, and beautiful. I cannot understate the view. It is jaw dropping. The grounds are picturesque and the staff are all welcoming, accommodating, and friendly. There is a great complimentary breakfast and the location is 10 minutes to the center of Pucón by car. I would absolutely stay here again.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
View out of town quiet except for nousy people upstairs
Stayed 1 night in Nov 2024
Verified

8/10 Good

Majid

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Exceptional staff. Far from restaurant. Beds are not very comfortable and one very small pillow. Break fast not so great, very basic.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno es lo mejor del hotel, si falto los huevos revueltos
Stayed 1 night in Mar 2026