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Los Gualles de la Candelaria Apart Hotel

3.0 star property

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Photo gallery for Los Gualles de la Candelaria Apart Hotel

View from property
Standard Cabin, 2 Bedrooms | Living area
Garden
Standard Cabin, 2 Bedrooms | View from room
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Outdoor space
  • Barbecue grill

Explore the area

View in a map
Camino Pucón-Villarrica Km. 4 PUCON, RUTA 199, Pucón, de la Araucania, 4920000
  • Place, Santa Clara Monastery
    ‪4 min drive‬
  • Place, La Poza
    ‪4 min drive‬
  • Place, Pucon Beach
    ‪5 min drive‬

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Standard Cabin, 2 Bedrooms

Standard Cabin, 2 Bedrooms

Standard Cabin, 2 Bedrooms

  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Classic Cabin, Multiple Beds

Classic Cabin, Multiple Beds

Classic Cabin, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Entire place

You'll have the entire cabin to yourself and will only share it with other guests in your party.

Los Gualles de la Candelaria Apart Hotel

Along with a seasonal outdoor pool, this cabin has concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite. All 9 soundproofed cabins feature free WiFi and espresso makers. TVs, coffee makers, and portable fans are among the other amenities available to guests. Change of towels is available on request.
Los Gualles de la Candelaria Apart Hotel offers 9 accommodations with espresso makers and coffee/tea makers. Accommodations are furnished with day beds and dining tables. This Pucón cabin provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include shower/tub combinations and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the cabin include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Los Gualles de la Candelaria Apart Hotel, you'll be within walking distance of Lake Villarrica. Enjoy features like free WiFi in public areas and free self parking, plus concierge services. This comfortable cabin has 9 cabins. This property offers pet-friendly amenities like food and water bowls. All cabins offer free WiFi and TVs.
  • All cabins offer TVs, espresso makers, and dining tables
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 12 minutes by foot from Lake Villarrica and a 4-minute drive from La Poza
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Los Gualles de la Candelaria Apart Hotel, you'll find a seasonal outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. Los Gualles de la Candelaria Apart Hotel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Pucón cabin.

Property amenities

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in the cabin: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Day bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • TV

Outdoor areas

  • Barbecue grill
  • Deck/patio
  • Garden
  • Picnic area
  • Terrace

Comfort

  • Portable fan

Pets

  • Pet friendly
  • Pets stay free
  • Food and water bowls

Suitability/Accessibility

  • Hardwood flooring in room
  • No lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Local maps
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade
  • On a lake
  • On the waterfront

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 9 units
  • Bed sheets changed on request
  • Garden
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Los Gualles Candelaria Apart Hotel Pucon
Los Gualles Candelaria Apart Hotel
Los Gualles Candelaria Apart Pucon
Los Gualles Candelaria Apart
Los Gualles Candelaria Apart
Los Gualles de la Candelaria Apart Hotel Pucón
Los Gualles de la Candelaria Apart Hotel Aparthotel
Los Gualles de la Candelaria Apart Hotel Aparthotel Pucón

Los Gualles de la Candelaria Apart Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 30 reviews
Rating 8 - Good. 5 out of 30 reviews
Rating 6 - Okay. 0 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Camelia

Liked: Cleanliness, amenities, property conditions & facilities, communication
The host was extremely sweet and the apartment fit our needs perfectly!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Camelia

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was absolutely fantastic! We wish we stayed longer. The hostess was warm and welcoming and so were her two cats. The apartment had all the amenities we could have asked for including extra beds and linens if we had needed. Our apartment/hotel looked over the lake for a stunning view all day long!
Stayed 2 nights in Sep 2024
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, communication
The manager was warm, friendly, and welcoming. Also greeted by beautiful Siamese cat. The unit also had a nice small kitchen. Only there for a night, but would think it would be a nice place to stay for a longer period at a reasonable price. Unrelated to the quality of the accommodations, the horse flies at the park trails really made the hiking experience less than stellar.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, communication
The woman in the front office was very kind and friendly. She even gave us an upgrade to a larger room at no extra charge. She was flexible and let us check in early. The room itself was spotless and everything worked. It had a complete kitchen with everything we needed to cook several meals. The bathroom even had a bidet attachment which is often unavailable when travelling. The hotel's windows had stunning views of the lake. The grounds are beautiful and there is even a pool and area to sit and picnic (or drink) on the hill of the property overlooking the lake. This hotel is listed as "pet friendly" and it is, but we were pleasantly surprised that there were no animal odors or fur in our room. Again, it was spotless. I can't say enough for the yellow cat (one of the owner's themes) Los Gualles (etc.) Hotel in Pucón.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

GILLES

Liked: Cleanliness, amenities, property conditions & facilities, communication
La propreté, la qualité, la superficie, le confort, le chauffage, l'eau chaude. Tout est positif,
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Roxana

Fué excelente me encantó el lugar, todo muy limpio, muy amable la sra, que nos atendió muy bien
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

MAKARENA

Liked: Cleanliness, room comfort, communication

Hermoso lugar, recomendable.

Es un lugar muy lindo, con naturaleza y sus cabañas muy comodas y acogedoras, su dueña muy amable y con buena disponibilidad.
Stayed 4 nights in Feb 2022
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, room comfort, communication

Excelente opción de alejamiento

Excelente cabaña, muy bien ubicada, segura y súper bien equipada. Excelente atención de su dueña, Solange y de don Alberto. Altamente recomendable!
Stayed 4 nights in Dec 2021
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, room comfort, communication

tranquilidad frente al lago

Lindas y bien equipadas cabañas.
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Un excelente lugar

Tiene una hermosa vista del lago, es una muy buena opcion para descansar y desconectarse. Tiene todo lo que se necesita
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

andres

Liked: Cleanliness, room comfort, communication

Excelente Lugar

Muy buen lugar para pasar vacaciones. El Dpto. cuenta con todo lo necesario, está pensado para cubrir todos los detalles de una familia y/o pasajeros. Muy cerca de Pucón. Buenísimo, vuelvo sin lugar a dudas.
Stayed 5 nights in Oct 2021
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, room comfort, communication

Excelente servicio

Espectacular
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, room comfort, communication

pucon

muy buen servicio, excelente calefacción.
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Joaquín

Liked: Cleanliness, room comfort, communication

Un buen lugar...

Puedo opinar desde las cabañas que es donde alojamos. Es un excelente lugar, acorde al precio, muy acogedor, la anfitriona es un encanto, todo limpio, tiene una linda piscina y bellas áreas comunes
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Constanza

Liked: Cleanliness, room comfort

100% recomendado

Excelente ubicación, preciosa vista, cabaña con full equipada, super limpia, encantadora Solange que nos recibió muy bien.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vista inmejorable en cabaña de arriba

Cabaña cómoda, vista inmejorable desde arriba... así que la subida vale la pena. Cerca de Pucon sobre la ruta. Amabilidad y buen servicio
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar para volver

Muy buen lugar, limpio y buen ubicado. Pet friendly y con todo lo necesario para quedarse ahí todo el día
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
nos gusto la ubicacion y la atencion . Molesta el ruido del transito a pesar de la insonorizacion
Stayed 5 nights in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Ubicacion barbara la atencion de primera las instalaciones muy comodas limpio y amplio
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
You are asking me to rate a property, that when I arrived they did not have my reservation and told me they had no rooms. Have not checked to see whether my card was charged for the stay yet. Overall nothing but a complete inconvenience for me.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This property seems like the cabin in the woods in a fairy tail. Is so worth it
Stayed 1 night in Jan 2019
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso lugar, excelente vista y muy buena ubicación. Trato excelente!!!
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartamento ideal para família.

Apartamento grande, perfeito para família. Atendimento muito simpático. Poderiam melhorar o café da manhã, com alguma fruta e frios.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nuestro lugar en Pucón

Cálida recepción de Solange, el lugar es hermoso!!!!! Super recomendable.
Stayed 5 nights in Dec 2018
Verified

8/10 Good

thierry

Liked: Cleanliness, room comfort

chalet dans les bois

piscine mais sans eau !wifi a reception et pas dans chalet le plus haut , deco mignonne ,sourire de l hotesse
Stayed 3 nights in Dec 2018