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Hotel Description

During your stay at Hotel Castillo Real, you're just a quick walk from Parque de la Vida. Features include free WiFi in public areas and free self-parking.

  • Free WiFi
  • Free self-parking
  • Services include luggage storage
  • Within a 15-minute walk of Parque de la Vida and Macal Stadium

Property Features

WiFi is free in public spaces. Self parking is free. This Villavicencio hotel is smoke free.

  • 21 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Castillo Real offers 21 air-conditioned accommodations with complimentary bottles of water and free toiletries. Cable televisions are provided. Bathrooms include a shower. This Villavicencio hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Television
  • Cable channels
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Air conditioning
  • Portable fan
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Hotel Castillo Real

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property only accepts cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property only accepts cash.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Cash-only property
  • Service animals not allowed
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hotel Castillo Real Hotel
  • Hotel Ayenda Castillo Real 1708
  • Hotel Castillo Real Villavicencio
  • Hotel Castillo Real Hotel Villavicencio

You should know

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.