A meeting room, dry cleaning, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, a TV in a common area, a porter/bellhop, and free breakfast are onsite.
Hotel Puerta de Alcala offers 39 accommodations with air conditioning.
During your stay at Hotel Puerta de Alcala, you're just a quick walk from Cathedral of Our Lady of Carmen. Features include free breakfast and free WiFi in public areas, plus dry cleaning service.
Free breakfast offered
Free WiFi in some public areas
Amenities include meeting rooms, an elevator, and a terrace
Onsite recreation includes tennis courts
Just a 4-minute walk from Cathedral of Our Lady of Carmen and 4 minutes by foot from Plaza los Libertadores
Free breakfast is served. Public spaces have free WiFi. Hotel Puerta de Alcala also features a terrace, dry cleaning/laundry services, and a porter.
Guests are served free breakfast.
Room service is available.
Property amenities
Internet
Available in all rooms: WiFi
Available in some public areas: Free WiFi
Food and drink
Free breakfast available
Things to do
Pool
Tennis
TV in common areas
Family friendly
Living room
Conveniences
24-hour front desk
Guest services
Dry cleaning/laundry service
Porter/bellhop
Business services
Meeting room
Outdoors
Terrace
Accessibility
Lift
Room amenities
Entertainment
TV
Food and drink
Room service
More
Air conditioning
Living room
Policies
Check-in
Check-in time starts at 9 AM
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.