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Wyndham Garden Villavicencio

3.0 star property

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Photo gallery for Wyndham Garden Villavicencio

Exterior
Exterior
Platinum Room
Combined shower/bathtub, free toiletries, hair dryer, towels
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Kilometro 3.5 Via Quisqueya, Vereda Brisas de Upin, Restrepo, Meta, 500001
  • Place, Bioparque Los Ocarros
    ‪27 min drive‬
  • Place, Viva Villavicencio Shopping Center
    ‪37 min drive‬
  • Place, Primavera Urbana Shopping Mall
    ‪37 min drive‬
  • Airport, Villavicencio (VVC-La Vanguardia)
    ‪33 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • Golf view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Large Single Bed
  • Free Wi-Fi

View all photos for Platinum Room

Platinum Room

Platinum Room

  • 70 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Golden Room

Golden Room

Golden Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Wyndham Garden Villavicencio

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a sauna, and a 24-hour business center are onsite.
Wyndham Garden Villavicencio offers 198 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Restrepo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Wyndham Garden Villavicencio features free breakfast, WiFi in public areas, and self parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a sauna, and a playground
  • 7.5 mi (12 km) from Bioparque Los Ocarros and 11.3 mi (18.2 km) from Divino Niño Church
  • Airport and local-area shuttle service available for a fee
Wyndham Garden Villavicencio offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5856 square feet (544 square meters) and includes conference space. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Wyndham Garden Villavicencio. An airport shuttle (available on request) and an area shuttle are available for a fee. Free self parking is available.

This 3-star Restrepo hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.
Wyndham Garden Villavicencio has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 4:00 PM on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Limited on-site self and valet parking
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants

Things to do

  • Children's pool
  • Full-service spa
  • Golf
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 5,856 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 11 to August 31:
  • One of the dining venues
  • Business center
  • Laundry facilities
  • Meeting facilities
  • Parking area
The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 80000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Wyndham Garden Villavicencio offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Garden Villavicencio Hotel Restrepo
Wyndham Garden Villavicencio Restrepo
Wyndham Garden Villavicencio Hotel
Wyndham Garden Villavicencio
Wyndham Garden Villavicencio Resort Restrepo
Wyndham Garn vicencio Restrep

Wyndham Garden Villavicencio Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 60 out of 227 reviews
Rating 8 - Good. 95 out of 227 reviews
Rating 6 - Okay. 43 out of 227 reviews
Rating 4 - Poor. 13 out of 227 reviews
Rating 2 - Terrible. 16 out of 227 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

John

Disliked: Amenities, property conditions & facilities
No tienen agua caliente Las habitaciones estan bien pero huelen a viejo El check in y out es demasiado lento
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Adriana

Liked: Staff & service, room comfort
El hotel se ve que fue muy bueno en pasado ,,deberian hacerle la fuerza para recuperarlo ya que es muy atractivo para descansar
Stayed 3 nights in Jun 2022
Verified

8/10 Good

Rodrick

Liked: Cleanliness, staff & service, room comfort

Not Villavicencio. It's 40 Mins or $20US to/from

Great hotel but it's not in Villavicencio! It's 40+ minutes away from Villavicencio. Staff was great. Very friendly and tried their best to help. Beautiful property. I mean, truly amazing and relaxing. Beautiful pool. Fun game room. The problems: This is a long way from Villavicencio! 70,000+ pesos each way, to and from. There are no refrigerators in room now, since Pandemic. There are no restaurants nearby so after 9pm or so, suggest you have food in room. The large garden tub/jacuzzi tub did not have hot water. They told me there was hot water, but after being on property, they confirmed there indeed was not. Strange side note: No iron in room either. That was a weird thing.
Stayed 1 night in May 2022
Verified

8/10 Good

Freddy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
El hotel esta muy descuidado
Stayed 2 nights in Dec 2021
Verified

4/10 Poor

Hernán

Disliked: Cleanliness, property conditions & facilities, room comfort
El lugar del hotel es muy agradable pero desafortunadamente las instalaciones en general y las habitaciones están muy dejadas. Flata mucho mantenimiento y aseo en general.
Stayed 4 nights in Dec 2021
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue muy bueno
Stayed 5 nights in Dec 2021
Verified

2/10 Terrible

Mauricio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejores tiempos en el pasado!

Es muy lamentable encontrar el grado de deterioro de lo que seguramente fueron unas excelentes instalaciones. La verdad no se por dodnde comenzar... Hace un año, en Noviembre 2020 me hospede en este mismo hotel en compañia de mi familia, si bien es cierto encontramos algunas limitaciones por la pandemia, no fue nada comparable a esta ultima estadia. En el peor momento de la pandemia en la habitacion contamos con una nevera y cajilla de seguridad, cosa que al dia de hoy ya no existe y por razones de la pandemia segun el hotel, nos es muy dificil de comprender! Pero es realmente sorprendente el nivel de deterioro de las inatalaciones en general, las fachadas tienen un nivel increible de deterioro en su pintura y con grandes humedades y moho, las paredes de pasillos y habitaciones sucias y con manchas, increible en un hotel de esta categoria! Las tohallas sucias y sin agua caliente en todo el hotel! Imposible comunicarse con recepcion pues el telefono no funciona! El desayuno es realmente triste y presentado a sus huespedes con tristeza por un grupo de empleados que lucen canzados... Desde nuestra estadia anterior hasta esta ultima, nunca han funcionado los asensores, cuanto tiempo mas seguiran inoperativos? Es realmente palpable una situacion dificil donde el aselerado deterioro de las instalaciones hace pensar en la direccion que la gerencia quiere llevar al hotel. Me inquieta como bajo estas condiciones Wyndham permite presentar estas instalaciones bajo su nombre!
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Juan David

Disliked: Staff & service, property conditions & facilities, room comfort

El peor hotel de Colombia

Es sin duda el peor hotel en el que me he hospedado y siento profunda vergüenza con mi familia por haberlos sometido a tan horrible experiencia. Resumen: una GOTERA cayendo en la cabeza de mi hijo a las 2 am, cerradura de la habitación dañada (nos tocaba ir hasta la recepción a solicitar ayuda), puerta del balcón dañada (grave con un niño de 2 años), la cajilla de seguridad nunca sirvió, pésimo trato de los empleados (en especial la recepcionista Camila quien era grosera y apática y todo el día andaba pendiente de su celular), comida muy regular (por no decir mala), aires acondicionad que funcionan a medias, cobran el servicio de sauna y turco (lo cual no lo anuncian en el proceso de reserva), no tiene agua caliente (supongo que tiene la creencia de que eso esta bien por tratarse de un hotel en tierra caliente pero lo deberían de anunciar antes de que el cliente haga la reserva)y si uno esta en el área de piscina tiene que pararse media hora a que algún empleado voltee a mirar para pedir agua o algún snack. Creo que es una vergüenza para la franquicia hotelera Wyndham tener dentro de su oferta a semejante esperpento de hotel; o por lo menos deberían asegurarse de contratar a un gerente COMPETENTE y no como la persona que actualmente gerencia, que claramente cree estar gerenciando un hostal y en todo caso no esta preparado. En mi caso iniciaré acciones legales contra este "hotel", pero ud que lee este comentario, CREEAME, no quiere someterse ud y su familia a esta pesadilla
Stayed 4 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Very nice gardens and pool, buildings need maintenance, elevators not operating, restaurant needs better service. Corridors in the buildings need earlier cleaning, lots of bugs and wet when raining (safety hazard).
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Services, Excellent Staff very friendly, for sure we'll back soon
Stayed 3 nights in Jul 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Restrepo stay

Hotel that needs an upgrade or remodeling soon. Only good reason to go here is if you play golf. No water until 10pm because of some issue. Rented the bikes and they were in horrible condition. Mildew on outside balconies. Food was normal at best.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Tatiana

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Great place, but needs a lot of maintenance.

The entire hotel run out of water during our stay. Reception is spotty and wifi barely works.
Pool
Pool from our balcony
Stayed 2 nights in Jul 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Mal servicio para limpiar la habitacion El servicio en la piscina restaurante fue bueno
Stayed 3 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Muy agradable y tranquilo. La cama de la habitación tenía mala apariencia
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quitaron las neveras de los cuarto
Stayed 1 night in May 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a wonderful place. The nature is the best. It is not so far of the town but you can take a nice sleep. Staff is incredible and breakfast is so good. I do recommend it.
Stayed 4 nights in Apr 2021
Verified

8/10 Good

Ricardo

Liked: Staff & service, property conditions & facilities, room comfort

Hotel!!!

Falta un poco de limpieza como en las fachadas, el servicio de restaurante no es tan bueno debido al calor excesivo, podrian poner ventilador ya que el aire es prohibido por la pandemia: la comida es buena. Son detalles pequeños pero hacen la diferencia.
Stayed 4 nights in Apr 2021
Verified

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio
Stayed 2 nights in Apr 2021
Verified

6/10 Okay

Monica

Disliked: Staff & service, property conditions & facilities

Hotel sobrevalorado para el precio

Entregaron tarde la habitación, y al recibir el cuarto no había ni papel higiénico ni jabones por lo q tuvimos q esperar un buen rato para conseguirlos, el wifi no sirve para nada, el desayuno es pésimo siempre una sola opción -huevos- la verdad las instalaciones están viejas y sin mantenimiento como conclusión es un hotel muy caro para lo q tiene y esta sobrevalorado
Stayed 2 nights in Apr 2021
Verified

8/10 Good

Zahyra

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place

Nice and clean place. Restaurant service was very poor but overall is worth it
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos fue muy bien estadia tranquila
Stayed 2 nights in Mar 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Buen hotel, muy lindas instalaciones aunque deben tener mas cuidado con el aseo de los corredores. Le falta organizar mejor los horarios de uso de piscina por temas covid.
Stayed 3 nights in Mar 2021
Verified

2/10 Terrible

Miguel e

Disliked: Cleanliness, staff & service, property conditions & facilities

No lo recomiendo

El hotel tiene una deficiente administración. Mal servicio, los pisos son resbalosos tanto en los corredores como al lado de la piscina y mi esposa tuvo una caída, el campo de golf estaba en regular estado, los Cadiees de golf no tienen conocimiento del tema. El servicio es muy demorado. Deberían replantear el modelo.
Stayed 2 nights in Mar 2021
Verified

4/10 Poor

DANIEL

Liked: Cleanliness, staff & service, room comfort

Buenas instalaciones. Poca seguridad.

El hotel esta bien ubicado. Las instalaciones son buenas, pero el mantenimiento es pobre. La calidad de la comida es regular. El hotel tiene un problema de seguridad. Perdimos un joyero que estaba en la habitación, y todo parece indicar que alguna persona entró a la habitación y lo tomó. Los encargados del hotel no se apersonaron para investigar el hecho y tratar de resolverlo. Yo tuve que investigar con directamente con el personal del hotel. No hay cámaras en los pasillos de las habitaciones, y no hubo intento de revisar el registro de entrada y salidas a la habitación. La respuesta del hotel ante el hecho fue muy pobre, por no decir inexistente. Nunca habíamos tenido una experiencia similar en ningún hotel en Colombia. No pienso volver a este hotel, ni recomendarlo bajo ninguna circunstancia.
Stayed 2 nights in Feb 2021
Verified

8/10 Good

Mariakamila

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El lugar es increible , el paisaje del llano es hermoso , el hotel tiene instalaciones muy buenas , lo unico malo fue el servicio, sus colaboradores prestan servicio un poco tosco, entendemos que la situacion no es facil por el virus pero la actitud es un poco deficiente.
Stayed 1 night in Jan 2021