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Hotel Casablanca Spa & Wine

3.5 star property

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Photo gallery for Hotel Casablanca Spa & Wine

Indoor pool
Superior Double Room
A rustic interior with wooden beams, a chandelier, and wooden tables and chairs.
Suite, 1 King Bed
Suite, 1 King Bed

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Restaurant
  • Gym

Explore the area

View in a map
Ruta 68 con enlace Tapihue, Casablanca, Valparaiso, 2340000
  • Place, Veramonte
    ‪3 min drive‬
  • Place, Bodegas RE
    ‪5 min drive‬
  • Place, Casas del Bosque Winery
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Balcony, Pool View

Premium bedding, memory-foam beds, individually furnished, desk

Standard Double Room, 2 Double Beds, Balcony, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • 32 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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Living area
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Casablanca
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
5.0 out of 5, Exceptional, 7 reviews
The price is €167
28 Jun - 29 Jun
Casona El Refugio Casablanca

About this property

Hotel Casablanca Spa & Wine

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Change of towels is available on request.
Hotel Casablanca Spa & Wine offers 20 accommodations, which are accessible via exterior corridors and feature bathrobes and designer toiletries. Rooms open to balconies. These individually furnished accommodations have separate dining areas and include desks. Memory foam beds feature premium bedding. 21-inch flat-screen televisions come with premium cable channels and DVD players. Bathrooms include shower/tub combinations with jetted bathtubs and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor tennis court, a sauna, and a 24-hour fitness center.

Children under 10 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
With your stay at Hotel Casablanca Spa & Wine, you'll be connected to the convention center and close to Bodegas RE. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like an off-leash area.
  • Free cooked-to-order breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes an outdoor tennis court, a 24-hour gym, and a sauna
  • Just a 3-minute drive from Bodegas RE and 7 minutes from Casas del Bosque Winery
  • Beach, local-area, and cruise terminal shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Hotel Casablanca Spa & Wine offers its guests an outdoor tennis court, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

2 meeting rooms and coworking spaces are available. Event space at this hotel measures 431 square feet (40 square meters) and includes a conference center. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hotel Casablanca Spa & Wine. You'll have access to the indoor pool and outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Casablanca hotel.

Guests are served free cooked-to-order breakfast daily from 8:30 AM to 10:30 AM.
Onsite venue - Overlooking the pool and garden, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Sauna
  • Tennis lessons
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • DVD player
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (431 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This property enforces quiet hours from 11:30 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CLP 30000 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free, per registered adult, when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CLP 30000 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Casablanca Spa & Wine offers transfers from the cruise terminal and ferry terminal (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 11:30 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10 AM to 10 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casablanca SPA Wine
Hotel Casablanca SPA & Wine
Hotel SPA & Wine
Hotel Casablanca,Spa And Wine
Hotel Casablanca Spa Wine
Hotel Spa Wine
Hotel Casablanca Spa Wine
Casablanca & Wine Casablanca
Hotel Casablanca Spa & Wine Hotel
Hotel Casablanca Spa & Wine Casablanca
Hotel Casablanca Spa & Wine Hotel Casablanca

Hotel Casablanca Spa & Wine Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 57 out of 160 reviews
Rating 8 - Good. 46 out of 160 reviews
Rating 6 - Okay. 21 out of 160 reviews
Rating 4 - Poor. 18 out of 160 reviews
Rating 2 - Terrible. 18 out of 160 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Divan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Josette

Liked: Cleanliness, staff & service
Nice amenities
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Nice room and very nice restaurant. Indoor and outdoor pools are always nice as long as they are heated. Helpful front desk staff. Toilet needed to be tightened to the floor and the wax seal replaced.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing , super well decorated , very accommodating staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

RICHARD

Liked: Staff & service
Staff was very helpful, I am disabled and they helped a lot , Better than the high rises in Santiago. At modest price . In the center of wine country. Rooms were a bit more traditional. Food and breakfast good .
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kathy

Everybody that worked at that hotel was extremely friendly and helpful! It was quiet and relaxing. The breakfast was very good.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place to swim and relax after travelling. Beautiful room with lot's of space .
Stayed 1 night in Feb 2025
Verified

8/10 Good

Rodrigo

Liked: Cleanliness
Basic hotel. The property is nice, but is lacking lots of maintenance. I'd just recommend it for a short stay and only if no other option is available. Stuff generally slow at the restaurant despite low occupation.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. Surprise stop for us, and it was amazing
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room. Very good breakfast. Close to many winery.
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Selina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was once great and has a lot of potential, but needs major investment and some love and care. Staff was very friendly.
Verified

10/10 Excellent

motty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very nice surroundings and peaceful. The hotel has a good heated pool indoors, and sauna, just the jacuzzi need be fix the jets for it too work better. There is a restaurant on site that has many food options, and a good breakfast in the morning. Waiters and servers very professional and friendly. The hotel is within close proximity to many wineries you can tour, as well the hotel offers masseuse very good and professional services, the staff are friendly really helpful and very accommodating to any requests during our stay. I recommend this hotel to anyone looking to visit these areas of the Casablanca winery.
Stayed 2 nights in May 2025
Verified

8/10 Good

Mary

Liked: Amenities
Valentina, at reception was extremely helpful, friendly and knowledgeable.Communicating with her is the way to go. She can arrange taxis for wherever you need to go. The on site restaurant was really good and convenient.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Charles

Liked: Room comfort

Satisfied Stay

Loved rustic construct and old fashioned keys. Staff non responsive to request to access tv.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Alright stay but a bit off

Alright place but a bit off from Casablanca and you’ll need a taxi to get around. Limited offering in the restaurant, both in terms of wine and food, and the breakfast was quite poor (they ran out of eggs to serve us).
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Alice

Liked: Staff & service, room comfort
The place seems to be amazing, all related to wine and grapes including the beautiful gate which was beautiful but once you get inside you notice everything is kinda old including the tv in the room. Room was very confortable and the lady in front although a little lost with our last minute reservation (wanted to charge again but said it was ok after seeing the receipt online) was very friendly giving us supplies in the room. Breakfast was very poor.
Stayed 1 night in May 2025
Verified

8/10 Good

OWEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Has be well kept and maintained. We had a nice stay during the offseason. Honestly, I think we were the only couple at the entire resort so it was very quiet. Received assistance booking a wine tour which was super helpful since we don’t speak Spanish. Only complaint is the rooms were cold when we arrived. Took a while for the heater to warm up the room, then the heat turned off in the morning. Otherwise, nice stay!
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Boleslaw K Bo

A problem with a lot of Chilean hotels. Lots of small things. Only 1 hand towel for 2people. No heat in rooms with pretty cool night temperatures. No hot water one moment. I had specifically booked a king bed. We got a full suite with just a king bed One of the wait staff added 25% to our dinner bill. When it was brought to our attention, she said she had made a mistake and that it had been very busy. There were two customers in the restaurant when she said”It was “very busy”. The resort seems generally disorganized.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

CARLOS

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pésima limpieza. El baño está en muy mal estado. La habitación es con dodo y el hotel es muy bonito, pero requiere mantenimiento
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Ignacio

Disliked: Cleanliness, property conditions & facilities, room comfort
Mal estado
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities
La hospitalidad del personal fue impecable.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Eurico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel simples, mas acolhedor. Cafe da manhã bom, com variedades. Quarto grande, banheiro bom.
Stayed 1 night in Jun 2025