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Hotel Castillo Viña del Mar

3.0 star property

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Photo gallery for Hotel Castillo Viña del Mar

Front of property
Front of property
Exterior
Terrace/patio
Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
José Francisco Vergara, Vina del Mar, Valparaíso
  • Place, Flower Clock
    ‪10 min walk‬
  • Place, Quinta Vergara
    ‪15 min walk‬
  • Place, Wulff Castle
    ‪18 min walk‬

Room options

View all photos for Standard Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Similar properties

View from property
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  • Parking included
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The price is €80
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About this property

Hotel Castillo Viña del Mar

Along with conference space, this hotel has a 24-hour front desk and tour/ticket assistance. Free continental breakfast and free WiFi in public areas are also provided. Housekeeping is available on request.
Hotel Castillo Viña del Mar offers 25 air-conditioned accommodations with safes. This Vina del Mar hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers. Housekeeping is offered on request and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Castillo Viña del Mar, you'll be within walking distance of Flower Clock. You'll find features like free breakfast and free WiFi in public areas.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Services include tour or ticket assistance
  • Onsite recreation includes a playground
  • Within a 15-minute walk of Flower Clock and Caleta Abarca Beach
Free breakfast is served daily. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Vina del Mar hotel.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Conference space

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 27 2026 to March 31 2027 (dates subject to change).
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 332
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Castillo Vina Del Vina Del
Hotel Castillo Viña del Mar Hotel
Hotel Castillo Viña del Mar Vina del Mar
Hotel Castillo Viña del Mar Hotel Vina del Mar

Hotel Castillo Viña del Mar Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 2 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Wifi spotty so 4 stars.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, the best! And a cool hotel!
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

lehlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atmosphere
Stayed 1 night in Dec 2023
Verified

8/10 Good

Juana María

Liked: Amenities, property conditions & facilities
Good attention
Stayed 1 night in Jan 2024
Verified

6/10 Okay

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff great, property dated and needs some upgrading! Doors need securing as noisy in the wind! Rooms very dark
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time here. The staff were friendly and speak English well, you can grab beers from the fridge for 2000 cpl a piece, the ambiance of the terrace is calming, and the breakfast is great with yogurt, eggs, cereal and deli meats as options with plenty of bread and cake slices. The room was cozy with an air conditioning unit overhead and soft sheets over a spring mattress for beds. The shower is surprising as it has three nozzles, the water heater is in the bathroom telling you how hot the stored water is and superb water pressure. And finally, as the capstone, the castle cat is cute. Be sure to ring the bell at the door (rope at top right) and have a similarly great stay.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Okay medieval themed hotel

This medieval hotel was fine, however I have the following complaints. 1. The address on hotels.com is wrong. 2. It is not clear how to enter the hotel. There is a sign in English on the door that says “We Are Open” but you have to ring the doorbell to get in. 3. You have to pay extra as a foreigner if you don’t have your visa paper. 4. Exiting the hotel requires ringing a bell, which was not explained.
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Scarlette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima experiencia

No recomiendo este lugar para nada. Llegamos en la madrugada y al llegar se nos realizó un cobro adicional de 40 mil pesos los cuales si no se pagan en el minuto no podíamos hospedarnos ahí. Este cobro fue a parte del pago por la habitación que se había hecho al momento de la reserva. Una vez llegamos a la habitación, tenía un olor a humedad terribleeee estaba irrespirable, el baño de la habitación tenía vida propia de la cantidad de hongos que tenía, sobre todo en la ducha. La cama tenía un cubrecama blanco totalmente manchado, ni siquiera quiero pensar de que manchas o fluidos se trataban, pero un desagrado total. Nada que ver con las fotos, una estafa total, no desperdicien su dinero en este hotel. El desayuno dejo mucho que desear, el jugo que servían parecía jugo en polvo de la peor calidad, el café era en sobre malo, lo único bonito el exterior, muy verde, pero todo se opaca con la pésima y traumante experiencia de la habitación.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hotel avec un style médiéval. Bon déjeuner, mais trop de variétés.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una experiencia

Muy buena experiencia un bello lugar
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Alejandro

Disliked: Room comfort

Decepcionante, debut y despedida

El lugar es bello y tiene mucho potencial, pero le falta mucho en temas como el desayuno, muy poca variedad y además equipamiento deficiente, ejemplo la cafetera, alguién vegano o que deba tomar lacteos sin lactosa, no sobrevive, en las habitaciones, faltan toallas y confort, podría seguir, pero la relación del precio y atención comparado con otros lugares del mismo precio, esta muy por debajo
Stayed 1 night in Aug 2023
Verified

8/10 Good

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar Acogedor

Muy lindo y cómodo lugar.
Stayed 2 nights in Jan 2023
Verified

8/10 Good

Fabian

Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Andrew

Stayed 1 night in Mar 2025
Verified

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024
Verified

8/10 Good

Verified traveller

Stayed 1 night in Mar 2024
Verified

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities