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Ibis Valparaiso

3.5 star property

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Photo gallery for Ibis Valparaiso

Exterior
Exterior detail
Front of property – evening/night
Exterior
Down duvets, in-room safe, desk, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

View in a map
Av Errazuriz 811, Valparaiso, Valparaiso, 2340000
  • Port of Valparaiso
    ‪13 min walk‬
  • Valparaiso University
    ‪13 min walk‬
  • La Sebastiana Museum
    ‪2 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds, Sea View

Down duvets, in-room safe, desk, soundproofing

Twin Room, 2 Single Beds, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Multiple Beds

Down duvets, in-room safe, desk, soundproofing

Room, Multiple Beds

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Sea View

Room, 1 Queen Bed, Sea View

Room, 1 Queen Bed, Sea View

8.6 out of 10
Excellent
(7 reviews)
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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About this property

Ibis Valparaiso

Pet-friendly hotel with a restaurant connected to a shopping center in Valparaiso
Along with a restaurant, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Ibis Valparaiso offers 184 accommodations with safes and hair dryers. Accommodations offer separate dining areas and include desks. Beds feature down comforters. 32-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

With your stay at Ibis Valparaiso, you're connected to a shopping center and just a quick walk from Wallstreet Porteno. You'll find features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Valparaiso University and Port of Valparaiso
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. Ibis Valparaiso also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

This 3.5-star Valparaiso hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Ibis Valparaiso has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CLP 10,500 for adults and CLP 10,500 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room cot
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CLP 11900 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 20000 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 10500 for adults and CLP 10500 for children
  • Pet fee: CLP 11900 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CLP 20000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 January to 31 December.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Hotel Valparaiso
Ibis Valparaiso
Ibis Valparaiso Hotel
Ibis Valparaiso Hotel
Ibis Valparaiso Valparaiso
Ibis Valparaiso Hotel Valparaiso

Ibis Valparaiso Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 290 out of 846 reviews
Rating 8 - Good. 369 out of 846 reviews
Rating 6 - Okay. 115 out of 846 reviews
Rating 4 - Poor. 39 out of 846 reviews
Rating 2 - Terrible. 33 out of 846 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Derek

Liked: Staff & service
Smoking area and air conditioning would be nice
Stayed 4 nights in May 2025

10/10 Excellent

Edith

Stayed 4 nights in May 2025

6/10 Okay

Marco

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Alejandro

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
El hotel está bien, pero sugiero validar los procesos de recepción y limpieza. En el momento del check in, tuvimos que esperar más de 20 minutos. Adicionalmente, una de las noches no hicieron el aseo en mi habitación, regresé muy tarde y el hotel al parecer estaba en alta ocupación y no había personal de limpieza.
Stayed 3 nights in Feb 2025

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, property conditions & facilities
El área es muy peligrosa
Stayed 3 nights in Feb 2025

8/10 Good

Enrique

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Valparaiso is quite… particular
Stayed 3 nights in Feb 2025

10/10 Excellent

P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located close to the port and a train station - spotted cruise, container ships and navy vessels. Walkable to restaurants, malls & tourist spots. Convenient for taking train journeys to Vina del Mar & other tourist attractions.
Stayed 3 nights in Feb 2025

6/10 Okay

Juan Sebastian

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property is ok, but the neighborhood not is safe, the hotel needs a latte thin to the conditions and the check in is sooooo slow
Stayed 3 nights in Feb 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel good location for exploring the town. The first hotel I've ever been to though that didn't have a 'do not disturb' sign for your door so if for whatever reason you have a late night and want to sleep in housekeeping are coming in regardless to wake you.
Stayed 4 nights in Jan 2025

8/10 Good

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

Overall very basic for the priced paid. Location was good to view the fireworks on new years, but the prime to go with stay for New Year’s Eve was not worth it. Beds were too soft. Only two towels and a floor math in the bedroom. Only a tv, safe and one chair. Very, very basic. Also, food selection small only pizza and h and cheese sandwiches to select from for dinner. If omit staying for a day the this hotel is close to the safe tourist area… otherwise, spend the money and stay at Viña de Mer… because there is nothing to see on Valparaiso
Stayed 2 nights in Dec 2024

6/10 Okay

hima, flower mound

Travelled with family
Liked: Cleanliness, staff & service
Amenities in the rooms were so so. We knew the area is in the center with not the best neighborhood but had excellent views of the fireworks for New Year which is she we booked it. Close to the cerro neighborhoods which allowed us to walk around and close to the train station which took us to Viña del mar
Stayed 2 nights in Dec 2024

6/10 Okay

Varsha

Stayed 1 night in Dec 2024

8/10 Good

Juan

Stayed 1 night in Dec 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness
Fun. Nice views. Super convenient.
Stayed 2 nights in Nov 2024

6/10 Okay

emilie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Incredibly noisy at night. Staff was responsive to noise but a lot of partiers go here. One morning I received a knock and thought it was housekeeping but actually it was a man wearing only underwear? Extremely bizarre
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. Desayuno variado.
Stayed 2 nights in Nov 2024

10/10 Excellent

José

Stayed 1 night in Oct 2024

10/10 Excellent

Herson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a typical Ibis, minimalist but clean and modern. The staff is wonderful and service oriented. Good breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Ernestina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alfredo

Stayed 1 night in Jul 2024

6/10 Okay

Anthony

Travelled with family
Disliked: Amenities
Sadly enough, I think this is one of the nicer properties in town. Our room was beyond sparse, with limited end tables, bathroom amenities, and the like. Upon entering the room, the 2nd bed was already rumpled and had a black shoe print in the comforter. Additionally, on the bed table next to it, there was a half eaten pack of fruit snacks. The bathroom had 2 total towels, no hand towels, lotion, or anything of the sort. The shower had zero shelving to put anything like a razor, shampoo etc. The TV had one English speaking channel, the BBC:I know that we are in Chile; however, this is a popular hotel for tourists getting on or off a cruise. Lastly, the area surrounding the facility is very depressed. It is ideal for the purposes of the cruise, however. The staff was nice enough and accommodated everything we asked for, which was fairly minimal. I think 3 stars, overall, is generous, so travelers be advised.
Stayed 1 night in Apr 2024

10/10 Excellent

Paula, Anchorage

Travelled with partner
Disliked: Amenities
I liked our room with the view of the harbor. It could have been cleaner. Our room had toilet paper, liquid soap, and two towels. There were no cups, glasses, tissues, hand towels, washcloths, shampoo, or lotion. No USB ports. Talk about sparse! Good thing it was only one night and inexpensive.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Oct 2023