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Zerohotel

4.0 star property

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Photo gallery for Zerohotel

Free daily cooked-to-order breakfast
Property amenity
Double Room (Port)
Property grounds
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Lautaro Rosas 343, Valparaiso, Valparaiso, 2340000
  • Place, Paseo Yugoslavo
    ‪6 min walk‬
  • Place, Casa Mirador de Lukas
    ‪6 min walk‬
  • Place, Plaza Sotomayor
    ‪9 min walk‬

Room options

View all photos for Double Room (Port)

Double Room (Port)

Double Room (Port)

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room (Colours)

Double Room (Colours)

Double Room (Colours)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds (Colours)

A hotel room with two beds, wooden headboards, bedside lamps, a wooden chair, and a hanging light fixture.

Twin Room, 2 Single Beds (Colours)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds (Port)

Twin Room, 2 Single Beds (Port)

Twin Room, 2 Single Beds (Port)

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Zerohotel

Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast, free WiFi in public areas, and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Zerohotel offers 9 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 27-inch LED televisions come with cable channels and first-run movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, designer toiletries, and bidets. This Valparaiso hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Zerohotel, you're just a quick walk from Fine Arts Museum. Free breakfast, free WiFi in public areas, and free train station pick-up service are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Fine Arts Museum and 4 minutes by foot from El Peral Lift
  • Free train station pick-up shuttle service
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A terrace, an arcade/game room, and multilingual staff are also featured at Zerohotel. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee.

Smoking is allowed in designated areas at this 4-star Valparaiso hotel.

Guests are served free cooked-to-order breakfast daily from 8:30 AM to 11:00 AM.
Zerohotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Limited on-site parking (max 3 spaces per unit)
  • Onsite parking options include a garage and a carport

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 25 steps to reach entrance
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 27-inch LED TV with cable channels
  • DVD player
  • First-run films

Food and drink

  • Limited room service

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zerohotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 85000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
Zerohotel offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Zero Hotel
Zero Hotel Valparaiso
Zero Valparaiso
Zero Hotel
Zerohotel Hotel
Zerohotel Valparaiso
Zerohotel Hotel Valparaiso

Zerohotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 97 out of 124 reviews
Rating 8 - Good. 20 out of 124 reviews
Rating 6 - Okay. 5 out of 124 reviews
Rating 4 - Poor. 0 out of 124 reviews
Rating 2 - Terrible. 2 out of 124 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly from the moment Alex met us in the reception and we got a full tour of the patios, game room and breakfast room to Gabriela's constant smile and patience with us to Johnny's very early farewell breakfast it was a perfect stay at a most charming hotel!
Resting in our room with a view
Wine on the lounge chairs
From down the hill
The gardens and patios
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The people were super nice and the the location is excellent. The room was very marginal. If you can, book a room with a view of the harbor.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so helpful. The outside terraces were beautiful and the rooms were great.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kurt

Liked: Cleanliness
Great staff. Lovely room, with fantastic view of the port and up high with fresh sea air.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super old house transformed in an charmant hotel. And wow about the garden!!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Start your morning with a delicious breakfast where eggs are cooked to your liking, fresh artisan bread, veggies, olives and fresh squeezed juice and brewed coffee. The staff is very accommodating, suggests tips and makes your stay a delight with their hospitality. Finish your daily adventure with a warm shower and top notch bedding and pillows. How can I forget...you should really make the effort to wake up to see the sunrise from the sunroom where you will eat your cook to order breakfast.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Brandt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and charming hotel.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, fantastic view, nice breakfast
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Part hotel, part B&B. The staff was so helpful & welcoming, the views amazing, the breakfast delicious. In the middle of the old quarter and easy walk to excellent food.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place

The hotel is more than perfect, nice and clean. Location is perfect, near lots of places and safe. The breakfast is excelent and a nice place to have a coffee or a wine in the afternoon.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very close to the most attractive cities views

Great please to stay in valparaiso, we had a wonderful time.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing views of Valpo bay and cityscape and super friendly and helpful staff. Rosa was spectacular!!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding views

This is an amazing, cozy, and beautiful place. The views are outstanding!! The staff was very kind.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on Cerro Alegre
Verified

6/10 Okay

Tina

Liked: Cleanliness, staff & service
The rooms and the Breakfast room were cold. Small Electric fan in breakfast rooæ not quite enough. Breakfast vers simple
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel in Valparaiso

This hotel was fantastic, the port view was wonderful and the staff couldn’t have been more helpful. In addition the breakfast was great and the outdoor seating in the garden was beautiful. The hotel was also right near incredible restaurants and great boutique shops. Highly recommend this hotel for anyone staying in Valparaiso
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of one of the most picturesque areas of the city this hotel is a perfect base to explore. Easy walking to dinner and shopping. Quiet and the staff is wonderful. Thank you!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! All the staff were friendly and helpful, especially Matt!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hillside hotel with a view

Splendid hotel with a magnificent harbor view and friendly service!! Truly delightful.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Raino

Liked: Staff & service, property conditions & facilities, room comfort

Very nice boutique hotel

A really beautiful small boutique-style hotel. Incredibly beautiful views from the room's window and the hotel's terrace. Nice staff and good service. Attractions of Cerro Alegre and the Valparaiso city center and port nearby.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very nice hotel and rooms, very quiet and superb view. Access by car difficult as in most places in Valparaiso,
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Beautiful hotel, unassuming from the outside but beautiful and relaxing inside with tremendous views from the dining room and outdoor patio. Staff were so so helpful and incredibly friendly. Very knowledgeable and so welcoming.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Room was rather basic, no elevator but common area ver nice and beautiful garden patio
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Luz

Liked: Cleanliness, staff & service
Would be interesting to have conveniently machines to buy at night and refrigerate at room. I love coffee and they don't have coffee machine at the room and neither at the reception space.😞
Breakfast desks
Stayed 3 nights in Oct 2025