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Crowne Plaza Virginia Beach Town Center by IHG

3.5 star property

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Photo gallery for Crowne Plaza Virginia Beach Town Center by IHG

Premium bedding, in-room safe, desk, blackout curtains
Breakfast and dinner served
Point of interest
Ballroom
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
4453 Bonney Rd, Virginia Beach, VA, 23462
  • Place, Mount Trashmore Park
    ‪3 min walk‬
  • Place, Regal Columbus
    ‪11 min walk‬
  • Place, Sandler Center for the Performing Arts
    ‪18 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(58 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communication, Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Roll-in Shower (Communication, Mobility)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communication, Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communication, Mobility)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(6 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed (Communication, Transfer Shower)

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed (Communication, Transfer Shower)

8.6 out of 10
Excellent
(10 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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About this property

Crowne Plaza Virginia Beach Town Center by IHG

Hotel with an indoor pool, in the vicinity of Lynnhaven House
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Private bathrooms are not ensuite.
Crowne Plaza Virginia Beach Town Center by IHG offers 148 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Virginia Beach Town Center by IHG. During your stay, you'll be within walking distance of Sandler Center for the Performing Arts. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from Lynnhaven House and 13 minutes from Nauticus National Maritime Center
Crowne Plaza Virginia Beach Town Center by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. The business-friendly Crowne Plaza Virginia Beach Town Center by IHG also features gift shops/newsstands, a picnic area, and concierge services. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 3.5-star Virginia Beach hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM and 10:00 AM.
Kascades - This restaurant serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.
Kascades - This bar serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 4.93 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 5 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kascades
  • Kascades

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (12,000 square foot of space)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Monday and Sunday:
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 12.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 20 per person
  • Self parking fee: USD 4.93 per day
  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center Hotel

Crowne Plaza Virginia Beach Town Center by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 114 out of 192 reviews
Rating 8 - Good. 31 out of 192 reviews
Rating 6 - Okay. 28 out of 192 reviews
Rating 4 - Poor. 9 out of 192 reviews
Rating 2 - Terrible. 10 out of 192 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

WARREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was wonderful will recommend very highly
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and Dee was an amazing bartender. Had such a great time.
Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Stayed 1 night in Sep 2025

4/10 Poor

Nicholas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The bathroom door did not close and there was a light on all night that we could not turn off. We called the front desk and they were not interested in helping. I would like a refund.
Stayed 1 night in Sep 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, Staff was friendly! Close proximity to restaurants and concert venues.
Stayed 1 night in Sep 2025

6/10 Okay

Melanie

Travelled with family
Disliked: Staff & service

Don’t eat the food there

The food at the restaurant was not edible and we were not offered discount or for the uneaten meals to be removed from the bill when we informed the server. We paid full price for food we did not eat. I also ordered a cocktail that tasted like they mixed it in a shaker they had used for a very different cocktail, it was terrible and when they remade it it was the same. A dirty martini shouldn’t taste like mint. We ordered door dash instead. You can hear everything going on in the hallways very clearly so I assume everyone could hear us as well. We asked for towels for our room and none were sent until we asked 2 more times. Maybe they are understaffed but it’s pretty inexcusable to not offer to fix the food situation.
Stayed 2 nights in Sep 2025

8/10 Good

Pamela

Travelled with group
Liked: Staff & service

CC

Everything was good in the room except the convenience of a microwave and a towel racks to hang your towel. The room and the bedding was clean. It was an enjoyable stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tayler

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Thank you
Stayed 2 nights in Sep 2025

10/10 Excellent

Crystal

Travelled with group
Liked: Amenities
Clean and great staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Rachael

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Overnight Recharge

Only a quick stop but hotel was clean and staff very helpful after a long day of travel. Slept well in a very comfortable bed, and pleased with a great shower and towels the next morning!
Stayed 1 night in Sep 2025

2/10 Terrible

Shireka

Stayed 1 night in Aug 2025

10/10 Excellent

Mia

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Stayed 4 nights in Aug 2025

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Henry, Morningview

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. We got a good night’s sleep in the clean, comfortable beds. Staff was very helpful in letting us park our rare and valuable collector car under the canopy where they could keep an eye on it from the front desk.
Stayed 1 night in Aug 2025

6/10 Okay

Jack

Travelled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Gemma

Travelled with family
Disliked: Property conditions & facilities

tired looking as was I

It was an average visit to an average and slightly tired looking hotel. While room had clearly been updated in the last 10-15 years the finishing or maintenance was lacking particularly in the bathroom
Stayed 1 night in Aug 2025

4/10 Poor

James

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Need improvements

The gym had rusted machines. Did not have toothpaste the room did not even have a microwave. The staff was friendly. However, the gym had good equipment. Just needs to be taken care of better rooms. Need to have microwaves wouldn’t mind staying there if the price was lower, but definitely not worth the price that was charged.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kaitlyn

Stayed 1 night in Aug 2025

10/10 Excellent

Carey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people!
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Teresa

Stayed 1 night in Aug 2025

8/10 Good

Amanda M, Seaford

Liked: Cleanliness, staff & service, amenities
Overall the place is suitable for my needs.. However, between the toilet running constantly, the bathroom fan, and the air conditioner.. I found it very hard to sleep..
Stayed 1 night in Aug 2025