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Crowne Plaza Virginia Beach Town Center by IHG

3.5 star property

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Photo gallery for Crowne Plaza Virginia Beach Town Center by IHG

Premium bedding, in-room safe, desk, blackout curtains
Exterior
Point of interest
Breakfast and dinner served
Ballroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Parking available
  • Gym

Explore the area

View in a map
4453 Bonney Rd, Virginia Beach, VA, 23462
  • Mount Trashmore Park
    ‪5 min walk‬
  • Sandler Center for the Performing Arts
    ‪18 min walk‬
  • Lynnhaven Mall
    ‪7 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Communication, Transfer Shower)

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed (Communication, Transfer Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(6 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communication, Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communication, Mobility)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communication, Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Roll-in Shower (Communication, Mobility)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.0 out of 10
Very good
(53 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Virginia Beach Town Center by IHG

Hotel with an indoor pool, in the vicinity of Lynnhaven House
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Private bathrooms are not ensuite.
Crowne Plaza Virginia Beach Town Center by IHG offers 148 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Virginia Beach Town Center by IHG. During your stay, you'll be within walking distance of Sandler Center for the Performing Arts. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from Lynnhaven House and 13 minutes from Nauticus National Maritime Center
Crowne Plaza Virginia Beach Town Center by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. The business-friendly Crowne Plaza Virginia Beach Town Center by IHG also features gift shops/newsstands, a picnic area, and concierge services. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 3.5-star Virginia Beach hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM and 10:00 AM.
Kascades - This restaurant serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.
Kascades - This bar serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 4.93 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 5 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kascades
  • Kascades

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (12,000 square foot of space)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Monday and Sunday:
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 12.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 20 per person
  • Self parking fee: USD 4.93 per day
  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center
Crowne Plaza Virginia Beach Town Center Hotel

Crowne Plaza Virginia Beach Town Center by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 80 out of 146 reviews
Rating 8 - Good. 28 out of 146 reviews
Rating 6 - Okay. 21 out of 146 reviews
Rating 4 - Poor. 9 out of 146 reviews
Rating 2 - Terrible. 8 out of 146 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Stayed 1 night in Jun 2025

10/10 Excellent

Kadasja

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 4 nights in Jun 2025

10/10 Excellent

Nathan

Stayed 3 nights in Jun 2025

10/10 Excellent

STEPHANIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at, very clean hotel.
Stayed 2 nights in Jun 2025

2/10 Terrible

Amy

Disliked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My total experience from the check-in staff 😁 to the comfortable bed 😴 was nothing short of amazing!
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

6/10 Okay

Ashton

Travelled with family
Liked: Staff & service

Ok stay

Stay was alright. Hotel overall cleanly. You can tell the upgrades they had done were rushed though. Doors not rolling on bathrooms properly due to unalignment, tile in shower done hastily and crooked, toilets not flushing properly. Paid for a room with 2 queens and got full sized beds. Area was ok. Also confusion on checking out as I was told I had checked out already before getting downstairs to lobby and paid in cash. Both were inaccurate so wondering if we were in wrong room or wrong information was given from the beginning.
Stayed 2 nights in Jun 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

David, High Point

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the new renovations!! Staff is very friendly and professional!!
Stayed 1 night in May 2025

10/10 Excellent

Cherrie

Liked: Cleanliness, property conditions & facilities
Room was very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine V.

Liked: Cleanliness, amenities, property conditions & facilities
New renovation to hotel was very nice. Front desk, housekeeping and restaurant staff were all very friendly and welcoming. Hotel location is perfect! Near freeway, shopping centers and restaurants. Will definitely consider returning to Crowne Plaza VB for future vacation stays.
Stayed 7 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
This place is so beautiful and very clean. The staff is wonderful.
Stayed 3 nights in Jun 2025

4/10 Poor

Lou Ellen

Stayed 3 nights in Jun 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and nicely organized love it
Stayed 2 nights in Jun 2025

8/10 Good

Ted K

Business traveller
Liked: Cleanliness, property conditions & facilities
Room very clean, overall facility is nice. Check-in was very quick and staff was pleasant. But $100.00 deposit for incidentals seems excessive for 1 person, 1 night stay. 😶
Stayed 1 night in Jun 2025

10/10 Excellent

STEPHANIE

Stayed 2 nights in Jun 2025

2/10 Terrible

MaryKate

Travelled with family
Disliked: Cleanliness, staff & service
We are incredibly disappointed with this hotel. My husband and I arrived with our two kids to be told they no longer had any 2 queen bed rooms. Surely, they offered the presidential suite which sounds great however it only has one bed and no pull out couch. I asked for a roll away cot - not available. Got into the room to find the most disgusting bathroom. Housekeeping had to come after 10pm to clean (not ideal with 2 kids who we are trying to now figure out make shift sleeping arrangement for). No phone in the room to call for extra blankets and pillows so we had to go down to the desk 4 different times. Had to make an another trip to the desk for the WiFi password since we did not receive that at check in. We woke up to rain on what was supposed to be our beach day which was another disappointment but know we can’t control that but then the next thing we discover is no coffee cups in the room. Overall our experience was less than satisfactory and I would not recommend this hotel.
Stayed 1 night in Jun 2025

8/10 Good

Tatiana

Stayed 2 nights in Jun 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good!!!
Stayed 2 nights in May 2025

10/10 Excellent

Winfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

DEANDRA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Unsatisfied

Had to move rooms 3x. First time we were given a room that was already occupied and was given a key that allowed us entry. The second room had a non working tv, phone AND toilet. Finally we were moved into a room where everything was ok and was given a breakfast voucher for our troubles. We thought the breakfast voucher included everything on the menu, as we were told to order 1 entree and 1 drink, which we did, except our drinks were considered specialty drinks and we were NOT told that those were not included so we ended up paying for those, which were $12 each. If we woupd have known that in advance, we would have ordered regular sodas tea or coffee. I probably wont stay at this hotel again nor recommend it to friends or family.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was friendly and helpful
Stayed 1 night in May 2025

8/10 Good

Martha

Disliked: Cleanliness, amenities, property conditions & facilities
Building on outside looks terrible. Windows look old and dilapidated. Inside was nice, though. Very awkward architecturally on fifth floor.
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in May 2025