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Extended Stay America Suites - Norfolk - Virginia Beach

2.5 star property

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Photo gallery for Extended Stay America Suites - Norfolk - Virginia Beach

Lobby
Free daily on-the-go breakfast
Free daily on-the-go breakfast
Full-sized fridge, microwave, oven, stovetop
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5757 Cleveland St, Virginia Beach, VA, 23462
  • Place, Sentara Leigh Hospital
    ‪11 min walk‬
  • Place, Topgolf Virginia Beach
    ‪1 min drive‬
  • Place, Virginia Wesleyan University
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪8 min drive‬

Room options

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed

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About this property

Extended Stay America Suites - Norfolk - Virginia Beach

Hotel in Virginia Beach with free breakfast and a fitness center
This smoke-free hotel features a fitness center, dry cleaning, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a picnic area are onsite. Housekeeping is available on request.
Extended Stay America Suites - Norfolk - Virginia Beach offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites - Norfolk - Virginia Beach. During your stay, you'll be within walking distance of Sentara Leigh Hospital. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include laundry facilities and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 14 minutes by car from Naval Station Norfolk and 11 minutes from Greenbrier Mall
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites - Norfolk - Virginia Beach also features a fitness center, a picnic area, and laundry facilities. Self parking is free.

This Virginia Beach hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Marriott TownePlace Suites Virginia Beach
TownePlace Suites Marriott Hotel Virginia Beach
TownePlace Suites Marriott Virginia Beach
TownePlace Suites Virginia Beach
TownePlace Suites Marriott Virginia Beach Aparthotel
Towne Suites riott Virginia
Extended Stay America Virginia Beach
Extended Stay America Suites Virginia Beach
TownePlace Suites by Marriott Virginia Beach
Extended Stay America Suites - Norfolk - Virginia Beach Hotel

Extended Stay America Suites - Norfolk - Virginia Beach Reviews

Reviews

6.8
Rating 10 - Excellent. 210 out of 708 reviews
Rating 8 - Good. 166 out of 708 reviews
Rating 6 - Okay. 113 out of 708 reviews
Rating 4 - Poor. 78 out of 708 reviews
Rating 2 - Terrible. 141 out of 708 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Elisha

Stayed 1 night in Sep 2025

6/10 Okay

David

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Pamela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
That they are falsified what they offer, they also fail to inform you about the hundred dollar deposit that takes 7 to 10 days to get back. We even cleaned our room but probably won't get our deposit back anyway.
Stayed 3 nights in Sep 2025

2/10 Terrible

Kathy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially I reserved this place for two nights. The outside looked decent, the moment you walked in was a different story. From the smell to the cleanliness you felt just being in the lobby, I already had a bad feeling about the room. Hallways smelt and did not look clean at all. Got to the room and I was right. The living room area looked nothing like their photos online. It did not look or smell clean and something lived on that couch. Rooms smelt like cigarette smoke, wet animal and old. My family didn't touch anything in there. I told them to take their things and head back to the car, we are leaving. Thankfully got ahold of Expedia fast and their customer service was great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is super efficient welcoming and friendly
Stayed 1 night in Sep 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
They came up with so many more added charges that were not posted, required $100 deposit when you checked in added charges for a my dog that were not posted. The worst experience in my life, will never stay with another extended stay property
Stayed 2 nights in Sep 2025

2/10 Terrible

Jimmy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was great staff was very friendly. The only problem were had to have key keyed a couple of times but staff was very nice about.
Stayed 3 nights in Sep 2025

6/10 Okay

Keith

Stayed 1 night in Jul 2025

2/10 Terrible

Jeff

Stayed 3 nights in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

8/10 Good

Jacob

Stayed 2 nights in Jul 2025

8/10 Good

Jeff

Stayed 1 night in Aug 2025

2/10 Terrible

Arika

Stayed 1 night in Aug 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was only ok. People at the desk were very nice
Stayed 2 nights in Aug 2025

2/10 Terrible

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are a lie, the location is beyond scary, it felt like I was back in the projects in NYC. I rented a room for a night checked in and upon going to the room I changed my mind and immediately left and went to another hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Clinton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

TaKia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Star
Stayed 1 night in Aug 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities
Smelled like. Mildew
Stayed 1 night in Aug 2025

6/10 Okay

Sasha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice staff, rooms are in rough conditions and do not include all furniture in pictures
Stayed 2 nights in Aug 2025

4/10 Poor

Stanley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

JESSICA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty tampon in lamp shade, car airfreshner hanging on light. Soaking wet carpet, old food on walls, piles of dirt in corners of bathroom
Stayed 1 night in Aug 2025

4/10 Poor

Chane

Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I enjoyed my stay.
Stayed 3 nights in Aug 2025

2/10 Terrible

Brittney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025