4/10 Poor
Joseph
20 Jun 2025
Great location on the VA Beach oceanfront. Walkable to good dining and entertainment options. Staff was courteous and efficient.
I must have visited on an unlucky week, though. During my stay, one of the two elevators was out of service and many guests (myself included) had to use the stairs or risk the long wait. The 1st floor landing of the rear stairwell was unfortunately cluttered with hotel equipment that allowed only slender guests to squeeze past. I assume that this was a temporary blockage and that it was removed sometime after, but this was still highly unsafe considering the higher guest foot traffic in stairwells that day.
This is a decent hotel that suffered a major equipment malfunction. It happens. I just found the hotel's responsiveness to the issue to be lacking.
Joseph
Stayed 1 night in Jun 2025