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Turtle Cay Resort

2.5 star property

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In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi
2 outdoor pools, open 8 AM to 10 PM, pool loungers
Lobby sitting area
Courtyard

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Pool
  • Parking included
  • 24/7 front desk

Explore the area

Map
600 Atlantic Ave, Virginia Beach, VA, 23451
  • Virginia Beach Boardwalk
    ‪2 min walk‬
  • Ocean Breeze Waterpark
    ‪3 min drive‬
  • Virginia Aquarium and Marine Science Center
    ‪4 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio

In-room safe, blackout curtains, iron/ironing board, free WiFi

Studio

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Bedroom

32-inch TV with cable channels

2 Bedroom

  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom

In-room safe, blackout curtains, iron/ironing board, free WiFi

1 Bedroom

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Turtle Cay Resort

Hotel with 2 outdoor swimming pools, a quick walk to JT's Grommet Island Park
2 outdoor pools, a fitness center, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and laundry facilities. Housekeeping is not available.
Turtle Cay Resort offers 124 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Virginia Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Turtle Cay Resort. During your stay, you're just a quick walk from Virginia Beach Boardwalk. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Take a swim in the 2 outdoor pools or soak in the 2 hot tubs
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the pool and the clean accommodations
  • Within a 10-minute walk of JT's Grommet Island Park and Atlantic Wildfowl Heritage Museum
Turtle Cay Resort offers its guests 2 outdoor swimming pools and 2 hot tubs along with a fitness center and a children's pool. Public spaces have free WiFi. You'll find a business center on site. A terrace, a vending machine, and tour/ticket assistance are also featured at Turtle Cay Resort. Limited free parking is available on a first-come, first-served basis. You'll have access to the indoor pool, outdoor pool, and health club at a partner property.

This Virginia Beach hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking options include a garage

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Gym
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Access to nearby indoor pool
  • Children's pool
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property does not offer daily housekeeping.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

This property is closed from October 15 2024 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 17.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Phone calls
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Turtle Cay
Turtle Cay Resort
Turtle Cay Resort Virginia Beach
Turtle Cay Virginia Beach
Turtle Cay Hotel Virginia Beach
Virginia Beach Turtle Cay
Turtle Cay Diamond Resorts Condo Virginia Beach
Turtle Cay Diamond Resorts Condo
Turtle Cay Diamond Resorts Virginia Beach
Turtle Cay Diamond Resorts
Turtle Cay Resort Hotel
Turtle Cay by Diamond Resorts
Turtle Cay Resort Virginia Beach
Turtle Cay Resort Hotel Virginia Beach

Turtle Cay Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 446 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was a very quiet relaxing experience!
Stayed 4 nights in Oct 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Paulina

Stayed 2 nights in Sep 2024

8/10 Good

Sandra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction i progress which did not allow us to use the complete room and balcony.
Stayed 6 nights in Sep 2024

8/10 Good

DeKovan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

One night in VA Beach

Check in required two extra trips to the front desk. Our keys didn’t work and the second time back to the desk the clerk realized he’d given us the wrong room number. We were only here for one night. The room was clean and spacious enough for 4 adults. They provided body lotion and shampoo but no shower gel. There was one tiny bar of soap, we didn’t request any products that may have been on us. It was fine for our one night in Virginia Beach.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of rainfall, but my family and I woke up to a leaking bathroom & leaking in the sitting area, we were on the top floor(3) so that tells me that the roof needs repair. The front desk personnel told me to let the engineer check out my room to see if we needed to change rooms!! Well we did now this room was dusty and black spots( look like mold was around the vents in the ceiling. I was told that this place is closing in October till next March 2025 for repairs, I wish i knew that before booking, my 5night stay I would have made other arrangements. You need to be closed now!
Stayed 5 nights in Sep 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay fun

It has been a great stay. Everyone is friendly, helpful and courteous. The pools and hot tubs were clean,warm and fantastic! I would definitely come again!
Stayed 1 night in Sep 2024

10/10 Excellent

Leola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Ramon

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
Under construction
Stayed 1 night in Aug 2024

6/10 Okay

maria

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
property is out dated I see terraces are closed (since last year) and never see any work being done Room is dated and has inadequate supplies( dishes, utensils)
Stayed 1 night in Aug 2024

8/10 Good

Marii

Travelled with family
I saw that your bathroom toilets and shower jucoze is not even touched toilet has pup. The rest is ok I saw you are on maintenance
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the kids pool for my 2 yr old granddaughter but it was very noisey with the luggage carriers outside our room all hours of the night and day. So far from main attractions
Stayed 2 nights in Aug 2024

10/10 Excellent

Greisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sinutkamol, Woodbridge

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying here and we had a great time at the pools and hot tubs!!! The hotel is outdated but the staff were very nice and welcoming. The room we stayed was VERY spacious and had everything we need including a full kitchen. Short Walking distance to the beach and restaurants.
Stayed 1 night in Aug 2024

6/10 Okay

Heather

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
This oasis has such potential. Needs an update. During our short 3 dat stay one pool was broken down, another hot tub broken down and a family of ducks using the pools. The balconies are all under construction. Nice to see management fixing them, but more needs to be done to bring this beauty back up to what is should be. Loved the size of the unit and kitchen was well equipped, laundry was a great feature. Great location, nice staff.
Stayed 3 nights in Jul 2024

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Filomena

Liked: Cleanliness, staff & service
The staff and the pools were honestly the best part. The rooms definitely need some work and they smell a bit musty but it was clean.
Stayed 3 nights in Jul 2024

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Would most likely come back. Understand the need for room key for admittance to pool etc. but had a few issues where the card reader wasn’t working. Only other thing … where were we supposed to pick up towels for the pool?
Stayed 7 nights in Jul 2024

6/10 Okay

Takaya

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Precila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked everything.
Stayed 1 night in Jul 2024

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The young lady at check in and the young lady at check out were great, parking was easy and location great but, our room was not worth what we paid. Not clean, chip pieces and crumbs on the floor, several large stains on the floor, furniture did not look clean, trash and nail clippings on the floor in the bathroom. Again, a great location, friendly staff, just needed to be clean and furnishings, flooring upgraded or cleaned.
Stayed 1 night in Jun 2024

6/10 Okay

George

Stayed 2 nights in Jul 2024