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Balletti Palace Hotel

4.0 star property

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Photo gallery for Balletti Palace Hotel

1-inch flat-screen TV with satellite channels, TV
Exterior
Balcony
1-inch flat-screen TV with satellite channels, TV
Lunch and dinner served, garden views

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Laundry
  • Room service

Explore the area

View in a map
Viale Trento 100, Viterbo, VT, 1100
  • Viterbo Cathedral
    ‪16 min walk‬
  • Palazzo dei Papi
    ‪16 min walk‬
  • Spa of the Popes
    ‪5 min drive‬

Room options

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Balletti Palace Hotel

Hotel in Viterbo with free breakfast and a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Balletti Palace Hotel offers 92 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Viterbo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Balletti Palace Hotel. During your stay, you're just a quick walk from Museo Nazionale Etrusco. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Enjoy garden views while dining at Le Grenier
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Within a 10-minute walk of Museo Nazionale Etrusco and Chiesa di San Francesco
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Balletti Palace Hotel. Free self parking is available.

This 4-star Viterbo hotel is smoke free.

Guests are served free buffet breakfast.
Le Grenier - Overlooking the garden, this restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Grenier

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Built in 1578
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 1-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT056059A1NYP4C8YK
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Balletti Palace
Balletti Palace Hotel
Balletti Palace Hotel Viterbo
Balletti Palace Viterbo
Hotel Balletti Palace
Balletti Palace Hotel Hotel
Balletti Palace Hotel Viterbo
Balletti Palace Hotel Hotel Viterbo

Reviews

Balletti Palace Hotel Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 39 out of 173 reviews
Rating 8 - Good. 67 out of 173 reviews
Rating 6 - Okay. 47 out of 173 reviews
Rating 4 - Poor. 12 out of 173 reviews
Rating 2 - Terrible. 8 out of 173 reviews

Reviews

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the desk and in the breakfast room were kind and helpful. After I inquired about the town and a little of its history the man at the desk gave me the most wonderful run down about the Papal Palace and Italian history in general. I had a blast hearing about the world from his well-considered point of view.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Stayed 2 nights in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked this hotel because it was close to the train station
Stayed 3 nights in Nov 2023

10/10 Excellent

Angel

Travelled with family
Liked: Staff & service
As soon we walked into the lobby it smelled like a dirty ashtray. Thanks God, we had prepaid and check in was expedite. The parking was across the street from the hotel and it was in a safe location. The room was comfortable and very clean and no cigarette smell. Breakfast was simple but good. The staff was friendly and helpful.
Stayed 1 night in Oct 2023

6/10 Okay

Dayna

Travelled with family
Disliked: Staff & service
This property was well located, close to the train station and the historic center. When we arrived the street was very dark. The front desk person did not speak any English at all, and she could not find our reservation. I told her I had booked one room with one double bed and one twin bed. We got a room with two twin beds. After a very long day of travelling I had no energy to argue with someone who couldn’t understand anything I was saying. The Expedia page says hotel has an on-site restaurant. We head there for dinner because we are starving and although there are many many empty tables, we were told “we are full”. I look around at all the empty tables and say “ you aren’t full, there are all these empty tables”. Now the guy yells at me WE ARE FULL. Ooook I then see pizza boxes and I ask if I can get a pizza to take away, he say (very rudely) NO! We go back to the front desk person who can’t do anything or offer any suggestions. They should not claim to have an on-site restaurant if it’s not run by the hotel and if arriving guest can’t get a table. So we are exhausted and starving and the front desk person was useless. Next day on-site breakfast was fine. This morning I was woken up early by the maid in the hall. I had the AC going and I had earplugs in and she was crashing around and woke me. Ugh. Overall our stay was ok. Beds were incredibly hard. Decor needs an update. Staff needs improvement.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in the process of fixing and there was some scaffolding outside, but it’s very comfortable, clean and has good service.
Stayed 2 nights in May 2023

6/10 Okay

Emiliano

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2022

10/10 Excellent

JASWINDER

Liked: Staff & service, property conditions & facilities
Very good service 👌
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Kim, UK

Liked: Cleanliness
Disliked: Property conditions & facilities

Clean Hotel

Clean Hotel is about the best thing I can say. Disappointing in every other aspect. No coffee/ water/juice in room or anywhere in hotel on offer other than at breakfast, especially in 30 to 35 degree heat was a little ridiculous. Reception battled to understand English. Advertises has an in house restaurant and bar, restaraunt never opened once and when I asked where the bar was, was told no bar..Could not even order a sandwich or water Staff really do not go out of their way, felt very unwelcome. Would not stay again. Stayed 2 nights. Aircon in room didn’t work.
Stayed 3 nights in Jul 2018

10/10 Excellent

Lisa, England UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

balletti hotel

very nice hotel ...staff excellent ..will stay again .
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Boris, Montreal, QC, Canada

Liked: Cleanliness, staff & service, room comfort

Good hotel, perfectly located

Balletti is a good place. First of all, it is perfectly located-just steps away from the Potra Fiorentina train station, 2 minutes walk from the historical center and very close to the bus station. So, Balletti gives you an easy access not only to Viterbo, but also to places like Tarquinia, Bolsena, Bagnoregio, Tuscania, villa Lante in Bagnaia etc. It is worth to mention, that in spite of the fact, that train station and highway were so close, I wasn't at all bothered by the noise from outside-maybe they have noise-reducing windows. The room itself, as well as the bathroom, was spacious and clean. In the past, there was a water leak from the ceiling and some minor traces of the leak are still visible, but the quality of my stay was not affected by that. Balletti serves you a buffet breakfast in the morning starting from 7 am and this buffet breakfast is very good. All in all, staying here was a pleasure.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks.

It is always a pleasure to stay at the Balletti Palace. The staff is friendly and professional. Good value for money.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience at the hotel Balletti Palace.

The hotel is in a good location, few steps from Porta Fiorentina rail station. Overall in good conditions..there was some refurbishment going on, but nothing to complaint about, it means they care about the hotel' appearance. They only thing I would suggest to improve their service, to separate the cheese from the cold cuts (ham/ salami) on the buffet table..as I'm vegetarian, I could not eat the cheese as it was in the same tray. Very friendly and professional staff.

4/10 Poor

joe, bangkok

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

the best western viterbo is a better choice

the air conditioning system was broken. it was hot outside yet cooler to open the window than remain in the sauna of my room. management was advised of the problem yet during my three day stay they could not fix it. i have recently stayed at the best western viterbo. it is a far newer and better hotel where everything works.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goof value

The Balletti was a good value when booked through Hotels.com. The room was large and nicely maintained. The A/C did not cool as well as we would have liked. The breakfast was good and this was a good location for driving to the hill cities in Umbria. We had to book an additional night earlier in the week and did not receive as good a rate.

6/10 Okay

Shankar, Chennai, India

Only if you have no other option

This is not an entirely fair review as we barely stayed in this hotel for a night, en route to southern italy. However, we picked this for exactly this reason - a motel type stay - but expected a bit better room, comfort, cleanliness etc. Was average across the board.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viterbo Convience

This is an ideally located Hotel near the train station and walking distance to the walls of the historic town. There is even a shopping mall in the newer section of the city. Hotel staff is excellant and very helpful to the inexperienced traveler. Would not hesitate to book this again if we are visiting.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

joanna, bedford, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

need better directionss

the hotel was fine but hard to find and not on our new navigation system. but it fit our need, it would have been nice if someone could have helped us without luggage since the parking lot is abit far especially since they new we had such a hard time finding them.

6/10 Okay

Fabio

Liked: Cleanliness, staff & service
Il personale è stato estremamente gentile e disponibile. Colazione ricca. Gli arredi sono molto datati, sarebbe veramente ora di fare un restyling. Per il resto, stanze pulite e silenziose.
Stayed 1 night in Apr 2025

8/10 Good

ANDRE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção e custo benefício em Viterbo,

Excelente localização para quem está de carro alugado, com fácil acesso para a saída da cidade e opções de estacionamento gratuito ao lado do hotel. O café da manhã é bem simples , mas para quem não é exigente ok ;
Stayed 2 nights in Oct 2024