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Balletti Palace Hotel

Property class: 4

Choose dates to view prices

Photo gallery for Balletti Palace Hotel

An outdoor patio with tables and chairs, surrounded by potted plants and large windows.
A seating area with two wicker chairs and a table, a potted plant, and a red banner on the floor.
A building with a sign for 'Balletti Palace Hotel'.
A reception area with a round glass display case, a wooden bench, a small table with a vase, and a red counter.
A dining area with multiple tables and chairs, arranged in a spacious layout.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Viale Trento 100, Viterbo, VT, 01100
  • Place, Viterbo Cathedral
    ‪16 min walk‬
  • Place, Palazzo dei Papi
    ‪16 min walk‬
  • Place, Piazza San Lorenzo
    ‪16 min walk‬

Room options

View all photos for Double Room Single Use

A hotel room with a bed, a chair, a desk with a mirror, a television, and a window with curtains.

Double Room Single Use

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A hotel room with a bed, a chair, a desk with a mirror, a television, and a window with curtains.

Standard Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two beds, a fruit bowl on a table, and a lamp on a nightstand.

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Balletti Palace Hotel

Along with a business center, this smoke-free hotel has concierge services and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Additionally, rooms feature minibars and air conditioning. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and luggage storage
Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Free breakfast is available. Self parking is free.

This 4-star hotel is smoke free.

Guests are served free buffet breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Grenier

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Built in 1578
  • Smoking not allowed

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 1-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Contactless check-in available
Express check-in available

Check-out

Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT056059A1NYP4C8YK
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.

Property is also known as

Balletti Palace
Balletti Palace Hotel
Balletti Palace Hotel Viterbo
Balletti Palace Viterbo
Hotel Balletti Palace
Balletti Palace Hotel Hotel
Balletti Palace Hotel Viterbo
Balletti Palace Hotel Hotel Viterbo

Balletti Palace Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 177 reviews
Rating 8 - Good. 68 out of 177 reviews
Rating 6 - Okay. 47 out of 177 reviews
Rating 4 - Poor. 12 out of 177 reviews
Rating 2 - Terrible. 9 out of 177 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Emidio

Liked: Staff & service
.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked this hotel because it was close to the train station
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in the process of fixing and there was some scaffolding outside, but it’s very comfortable, clean and has good service.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

JASWINDER

Liked: Staff & service, property conditions & facilities
Very good service 👌
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at the desk and in the breakfast room were kind and helpful. After I inquired about the town and a little of its history the man at the desk gave me the most wonderful run down about the Papal Palace and Italian history in general. I had a blast hearing about the world from his well-considered point of view.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Angel

Liked: Staff & service
As soon we walked into the lobby it smelled like a dirty ashtray. Thanks God, we had prepaid and check in was expedite. The parking was across the street from the hotel and it was in a safe location. The room was comfortable and very clean and no cigarette smell. Breakfast was simple but good. The staff was friendly and helpful.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Jan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel hasn’t seen investment for too long. There are new lifts and scaffolding to do the outside, but the inside needs a lot of work to get things up to date. The environment around the hotel feels somewhat unsafe. It’s a bit of a mess, just like most of Viterbo. But the towels were good, employees were friendly and the breakfast was okay. And it was cheap.
Verified review

8/10 Good

Generoso

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

Dayna

Disliked: Staff & service
This property was well located, close to the train station and the historic center. When we arrived the street was very dark. The front desk person did not speak any English at all, and she could not find our reservation. I told her I had booked one room with one double bed and one twin bed. We got a room with two twin beds. After a very long day of travelling I had no energy to argue with someone who couldn’t understand anything I was saying. The Expedia page says hotel has an on-site restaurant. We head there for dinner because we are starving and although there are many many empty tables, we were told “we are full”. I look around at all the empty tables and say “ you aren’t full, there are all these empty tables”. Now the guy yells at me WE ARE FULL. Ooook I then see pizza boxes and I ask if I can get a pizza to take away, he say (very rudely) NO! We go back to the front desk person who can’t do anything or offer any suggestions. They should not claim to have an on-site restaurant if it’s not run by the hotel and if arriving guest can’t get a table. So we are exhausted and starving and the front desk person was useless. Next day on-site breakfast was fine. This morning I was woken up early by the maid in the hall. I had the AC going and I had earplugs in and she was crashing around and woke me. Ugh. Overall our stay was ok. Beds were incredibly hard. Decor needs an update. Staff needs improvement.
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Fabio

Liked: Cleanliness, staff & service
Il personale è stato estremamente gentile e disponibile. Colazione ricca. Gli arredi sono molto datati, sarebbe veramente ora di fare un restyling. Per il resto, stanze pulite e silenziose.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção e custo benefício em Viterbo,

Excelente localização para quem está de carro alugado, com fácil acesso para a saída da cidade e opções de estacionamento gratuito ao lado do hotel. O café da manhã é bem simples , mas para quem não é exigente ok ;
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perdonale attendo alle esigenze del cliente e disponibilità completa
Stayed 1 night in Sep 2024
Verified review

8/10 Good

dante

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Maria Teresa

Disliked: Amenities, property conditions & facilities
Le finestre si aprono di pochi centimetri e l'afa è notevole. L'albergo e in ristrutturazione ma l'impressione è di grande trascuratezza
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

Filippo

Disliked: Cleanliness, property conditions & facilities
Struttura un po' datata però molto centrale ben collegata al centro!
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

GIOVANNINA LA

Liked: Staff & service, property conditions & facilities
Personale gentilissimo
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Angela

Liked: Staff & service
Hotel essenziale quanto a servizi, ma ottimo per la posizione e per la cordialità dello staff. Dalle recensioni mi ero lasciata scoraggiare (effettivamente forse 4 stelle sono troppe) ma alla fine ci ha regalato un soggiorno piacevole e senza intoppi. Senza pretese, ma alla fine partendo la mattina e tornando a fine giornata è più che sufficiente. La vicinanza al centro e il parcheggio sono stati sicuramente un plus. Lavori di ristrutturazione ancora in corso, in compenso hanno ripristinato l'ascensore..
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Margherita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soggiorno molto piacevole, nonostante il maltempo. Hotel di buon livello; stanza ampia ben al di là delle aspettative e ben arredata, con affaccio gradevole. Location vicina al centro storico e alla Stazione Porta Fiorentina; Stazione Porta Romana raggiungibile in una ventina di minuti a piedi. Prima colazione gustosa, con ricco buffet. Personale molto cortese e disponibile. Ottimo rapporto prezzo-qualità
Stayed 3 nights in Jan 2024
Verified review

8/10 Good

admir

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
La struttura e vicina al cento della città
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Buono il servizio colazione
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Alessio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale cordiale e disponibile, struttura un pò datata ma ben mantenuta e pulita, rimane in una posizione molto comoda specie per chi arriva con i mezzi pubblici, consigliato anche a chi soggiorna in famiglia, stanza ampia e spazi adeguati.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cordialità , professionalità , pulizia , struttura che arriverà al massimo visto che ci sono i lavori in corso . Ad oggi comunque consigliabile , buono il livello .
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Samanta

Liked: Staff & service, amenities, property conditions & facilities
Estrema gentilezza e cura della clientela
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima struttura e posizione strategica
Stayed 1 night in Oct 2023
Verified review

8/10 Good

annarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carino ma nulla di esaltante, solo per dormire buono
Stayed 1 night in Oct 2023