"Not a 4 star, maybe in Asian market but not in world market. Good staff, hotel needs attention to what is required for 4 star. A weighing scales in ro ... " More
8 Mar 2018 by Sales Executive
First and foremost, we would like to thank you for staying with us and for taking the time to provide us with your valuable feedback. It is only through feedback such as yours that we are able to maintain and improve our service .We regret to learn about your dissatisfaction with the swimming pool, breakfast and bed cover. We deeply apologize that we were not able to meet your expectations this time but we will be sure to share your feedback with the concerned departments. Also, we are on plan to proceed some maintenance and renewal our facilities, rooms and improve our staff service to maximize guest's satisfaction. We are wonder if you are Mr Morgan - stayed in room 1010 (22 Feb) and checked-out early 4 nights ? By this message (cause we do not have your email), we would like inform you that we contacted with the OTA and made the refund 4 last nights for you. Please check your account and let us rest assure if you have recieved the refund or not ? Once again, thank you for taking the time to share your feedback with us and we are looking forward to welcoming you back in the near future. Sincerely, Muong Thanh Vung Tau Hotel
Muong Thanh Holiday Vung Tau Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A fitness centre, spa services, and a terrace are also featured at Muong Thanh Holiday Vung Tau Hotel. A round-trip airport shuttle and a ferry terminal shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this Vung Tau hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Muong Thanh Holiday Vung Tau Hotel offers 85 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. LCD televisions come with cable channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. This Vung Tau hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Muong Thanh – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Ngọc Giang. Services include massages. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.
Muong Thanh Holiday Vung Tau Hotel offers transfers from the ferry terminal (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.