2/10 Terrible
Verified traveller
28 Apr 2025
Disliked: Property conditions & facilities, room comfort
Not going back!
We were traveling home and decided to stop here to spend the night and finish the trip the next day. Unfortunately, Sarah (front desk) was the only pleasant thing about our stay. Although the room was "cleaned" it was cleaned with something that was extremely strong to smell and had me coughing. We hardly got any sleep because there was stomping, beating, and noise all night long from whomever was above us. It sounded like construction. It started as soon as we checked in, but I figured it would stop by bedtime. It never stopped so, I called the front desk at 2:30 am and told them what was going on and to allow him to hear it on my phone. He assured me he was going to call them. It did not stop until 6:30am!!!! Between that and the air conditioning sounding like a plane taking off every time it cut on, I was sleep deprived. Our room had gnats in it as well. I'm sure it was because they asked us not to flush the toilet tissue, because they were having plumbing problems. To add to all of that, you could hear every vehicle passing by on the freeway. I was never so ready to leave a hotel in my life.
Verified traveller
Stayed 1 night in Apr 2025