30 Oct 2023 by Abedrabo Twaissi Direttore Generale Cluster
Dear Ursula,Thank you for rating your experience with us a perfect 5 out of 5. Your feedback is truly appreciated, and we're delighted to know that you had such a wonderful time during your stay.Your high rating reaffirms our commitment to delivering excellent service and ensuring our guests have a memorable visit. If you ever have any specific comments or suggestions you'd like to share, please don't hesitate to reach out. We always welcome the opportunity to improve and enhance our services.We look forward to welcoming you back in the future. Warm Regards,Abedrabo Twaissi Cluster General Manager
Grand Mercure Petra offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre, 2 meeting rooms, and limo/town car service are available. A library, a terrace, and barbecue grills are also featured at the luxury Grand Mercure Petra. Limited free parking is available on a first-come, first-served basis. This 5-star Wadi Musa hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free long-term parking , Free self parking , Free valet parking , Free RV, bus, truck parking , Parking (limited spaces)
Grand Mercure Petra offers 90 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies. This individually decorated and furnished accommodation includes desks. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a full breakfast daily.
Grand Mercure Petra has a restaurant serving breakfast only.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
